Good app but an annoying issue
The departure time I set kept changing by itself.
Beyond terrible
If you are looking for unpredictable and frustrating attempts at charging your car, turn this garbage on. Most of the time the car won’t charge up or you won’t get any credits for no known reason. If I could give this app -1000, I would. Shockingly bad and untested.
Frustrating and Problematic
After almost a year using the this App (and supposedly earning over $50 in rewards, which I never received), I dropped out of the program. Settings would change for no known reason resulting in the battery not being charged when you needed it to be. The Charge Immediately option sometimes worked, sometimes didn’t. Very frustrating.
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Needs Serious Improvement
This app should be integrated more seamlessly with the My BMW app for EVs. The settings in the ChargeForward app have to be manipulated constantly or the vehicle will not charge. This app causes constant notifications to alert users that the “charging restarted” or the “charging paused” when the EV is plugged in. Ideally users should be able to set it and forget it with the expectation that charging occurred during non-peak hours at the set charge percentage. Also would be nice if the app didn’t constantly log out.
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Worst EV App Ever Do NOT install
This is the most horrible app ever do not install. It will ruin all of your charge settings. It will not allow the car to precondition. It will not help your efficiency probably one of the worst software applications ever.
Unusable captcha
Can no longer login because the totally unnecessary captcha doesn’t work. Useless
A Total Miss
I have set this up dozens of times and it constantly changes my departure times. I plug in at 10:00pm to wake up to a vehicle that did not charge at all during the night. Isn’t power demand lowest in the middle of the night? This makes no sense. And where’s that rebate check for all of the off schedule charges I’ve completed?
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Does not work most of the time
I keep getting error message. 9 out of 10 times I go in, in does not work. It needs MAJOR improvements!!!
This App Has ONE Job...
Ditto on all of the comments re: departure times being overwritten & uncertainty introduced as to whether car will actually be charged when I need it. My biggest gripe is that the app was sold claiming to avoid charging during my utility's peak period which it clearly does NOT. We are on a time-of-day plan with our utility which sets the highest rates during the peak demand window 5:00pm to 9:00pm on weekdays, yet the app would regularly start charging within this window...DUMB!!! I guess not so surprising since the app never bothered to ask which power utility/ plan we were actually using. It's so much easier just to set the charging start time in our iX to 9:00pm every night using the car or My BMW app (which thankfully, works much better)...
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Do not use
Nearly impossible (or actually impossible) to go back to normal. This app randomly charges and overwrites everything on the car charging and departure schedule - even after you try to cancel and delete the app. Stay away!
Great concept, horrible execution
Want to add to what others have said on departure times. I keep setting up my weekly morning departure schedule and the next time I log into the app it’s been erased with some random evening departure time taking its place. One morning woke to find car hadn’t charged at all overnight. I don’t really care about the incentives… love the concept of timing charging to optimize grid, so gave it 2 stars just for the initiative and effort, but right now it doesn’t work.
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German Software
It is OK when it works but my car has failed to charge the last two nights. It changes the departure time in the car and then it does not charge before the morning. My EV charging period starts at 12am. I set the departure time at 7am so it is ready by the morning. This is a dealbreaker. If I want to charge in the daytime I have to manually restart.
There is a lack of transparency with the incentives. Support is only by email. I am waiting for an answer for two days and maybe wil hear back next week. Buggy app + limited support. The support people don’t really seem to know what is going on with this app.
There is a lack of transparency with the incentives. Support is only by email. I am waiting for an answer for two days and maybe wil hear back next week. Buggy app + limited support. The support people don’t really seem to know what is going on with this app.
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Randomly changes departure times
I’ve had many instances where the departure times change randomly or the car isn’t charged for the departure time. Several emails with the BMW concierge but no fix. Just seems like more of a hassle for the benefit and not being able to trust that the car is going to be fully charged.
Pre Condiditioning
The app seems to work as advertised. However, if I enable pre-conditioning to “on” in the My BMW App, after I plug in, that toggle turns off. It will stay on only after resetting it, but plugging in turns it off again.
Not ready for prime time
This app isn’t ready for prime time. The concept is nice, but the execution isn’t. I have had lots of problems with the vehicle and using this app together. When the app tells the vehicle to pause charging during ‘optimized’ times, the vehicle stops charging (which is expected). But when this happens, the vehicle reports that ‘Charing cable unlocked’ even when it isn’t. There is a setting in the car where it will release or unlock the charging cable when finished. Mine is disabled because I don’t want some rando unplugging my car when I’m not charging at home. Because the charging cable is reporting as unlocked, the vehicle won’t resume charging when the scheduled time arrives. This leaves me with an uncharged vehicle when I need it. I have to babysit the vehicle and unplug it when the schedule is ‘optimized’ or paused, and re-plug it so that when the time comes it will start charging again. In short, the vehicle doesn’t like to be paused when charging, because it won’t start again. But this is the point of the app, to start and stop charging when the timing is ‘optimized’ for green charging. Perhaps the app needs an update? Perhaps the vehicle also needs a firmware update? Scheduled charging has never really worked for my 2023 i4. The peak charging time for my area is between 4PM and 8 PM. I think I’ll just go back to remembering to plug in after 8 PM to avoid peak charges and save myself from all this hassle.
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Unenrolled and now car won’t charge until last minute
Horrible
Dumb and inconvenient
This app is dumb. All it does it delay charging until there’s just enough time to charge before your next scheduled drive. It also constantly overwrites your schedule in the BMW app, even if you delete the Charge Forward app. Overall, it introduces the worst form of neurosis about having a dead battery when you just happen to need to make an unscheduled trip, which is basically all the time. I don’t need the $100 gift card every year. I can do without this app and still do my power company and the environment a favor by charging between 9pm and 11am. BMW did not think this through.
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This app simply does not work.
It works fine when you set it up first, but any time you try to edit the schedule it goes haywire. The Edit Schedule function needs to be rewritten. It is a total hassle. And anytime you try Charge Immediately it erases the schedule and it is nearly impossible to reset it.
Departure time keeps changing
I don’t understand why my set departure time keeps getting overwritten.
Initially, I thought there was some algorithm to track the behavior. However, when I paid attention to it, it’s not like that. The overwritten times were random. Sometimes it’s late night and such. Very very frustrating when I have to pay attention every day to ensure my departure time is correct.
Initially, I thought there was some algorithm to track the behavior. However, when I paid attention to it, it’s not like that. The overwritten times were random. Sometimes it’s late night and such. Very very frustrating when I have to pay attention every day to ensure my departure time is correct.
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Fine app but with one major issue
App is fine, you can see and change charging schedules, see incentives etc. The biggest gripe is that it keeps overwriting the departure times that i setup in the car.
