Horrible Company
Half baked
I have to type in my user ID every time I use the app, and the passwords app can only auto fill the password.
The app has odd glitches sometimes too.
It had an option read narrator the text, but it’s greyed out so we can’t use it, if you don’t have the option don’t show it.
I don’t even know how long I have left, there isn’t a place telling me how many lessons I have left.
Please at least update the login stuff, and tell me how many lessons are left.
(This was expensive.)
):
Update
Got my card in the mail, but NY State keeps saying there is an issue with the cert number, so I can’t apply for my adventure license.
Waiting on customer service to help me with this.
Response from developer
Those are all valid concerns! We appreciate you taking the time to respond. The login issue, unfortunately, doesn't have an easy solve because the login/registration is stored in a different database then the app itself. For security reasons (imposed by states) we cannot store your credentials in the app. You can see how many lessons are left and your current progress in the "Map View." Happy boating 🚤
This was so easy
Response from developer
Glad you found it easy! That was one of our goals. We hope you learned a lot too. Happy boating!
Repeated logins and poor sign up
Response from developer
Thanks for taking the time to leave your feedback. Because your boating safety certificate is good in EVERY STATE we our required by NASBLA to teach every possible situation you many encounter in ANY state. This is a good thing! And, related, we our required by states to disable persistent login for security purposes. So while we hear your frustration, we are required to follow the law. Happy boating!
Great app!
Response from developer
Thanks so much for your 5-star review! So happy to hear you found it a great way to learn. Have a great rest of the summer and boating season.
Great experience
Response from developer
Thank you 👏👏👏 ! That is exactly the experience we want students to have to the course. So glad to hear you tell us in your own words. May you have a great boat season! 🛥️
Do not use
Log into the App or anything. I payed the extra for the fast course have been on hold for 1hr+ twice with no answer!!!! waste of money $80 down the drain. Thanks a lot BOAT Ed
# Thief’s
Response from developer
We understand your frustration and our sorry. The registration/password piece is outside the app and is handled by the website. Please call customer service for help. 1-800-830-2268
good but
Response from developer
Thanks for the great rating! Sorry about the cert being off. The good thing is that it is only temporary and you'll receive your permanent one in the mail. You might check with customer support to make sure all of your info for the permanenct card is accurate. 1-800-830-2268 Happy boating!
Please please please remember my login
However. Every. Single. Time. I open this app I have to login again. I use long aliased emails and long passwords so it made opening the app something I dread. Two stars off for that
Response from developer
Thanks for the positive review and feedback. We are so sorry about the password memory issue but it is not our fault. The state require that as part of their security. They will not accept our courses as valid unless we meet all their security mandates. Happy boating!
Login fails
Response from developer
Sorry to hear this. AFAIK the login bug we had (special characters) was resolved months ago so this could be a new issue. Please call customer support 1-800-830-2268
Forgot password and username
Awful app
Half baked
I have to type in my user ID every time I use the app, and the passwords app can only auto fill the password.
The app has odd glitches sometimes too.
It had an option read narrator the text, but it’s greyed out so we can’t use it, if you don’t have the option don’t show it.
I don’t even know how long I have left, there isn’t a place telling me how many lessons I have left.
Please at least update the login stuff, and tell me how many lessons are left.
(This was expensive.)
):
Response from developer
Those are all valid concerns! We appreciate you taking the time to respond. The login issue, unfortunately, doesn't have an easy solve because the login/registration is stored in a different database then the app itself. For security reasons (imposed by states) we cannot store your credentials in the app. You can see how many lessons are left and your current progress in the "Map View." Happy boating 🚤
Fix the login
Response from developer
Sorry to hear of your login issues. For security reasons (imposed with our contractual agreements with the state agencies) we cannot store login data in the app itself.
Good app
Response from developer
👏🏻👏🏻👏🏻 Thanks!
Good app for beginners
Told to use this didn’t work
Response from developer
Correct. You have to use the native app with a mobile device. The mobile browser doesn't have ability to support the course as a web object. Apologies for the login issue. Just reach out to customer service for a quick fix.
