Boingo for Military User Reviews

What users say

Top reviews

Constant disconnects

My devices constantly are disconnected during use, makes them basically unusable

Don’t waste your money

You’re better off just having an unlimited data plan and using a hotspot to run all your electronics. Internet speeds are super slow if they actually work at all. I have better connection with one bar of cell phone service than I do with full strength bingo Internet. Trash service that’s just a waste of money
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Pretty Sure This Is Theft

If I could leave 0 stars I would, internet doesn’t stay connected and each device you want connected costs you extra. They are absolutely stealing from you… I expect a service I pay for to be reliable and function more then 10 minutes at a time, but 90% of the time this service WILL NOT FUNCTION. And you can spend upwards of an hour trying to reconnect just to get booted off again anywhere from 1-10 minutes later. Using this for your personal devices is bad enough especially if you’re gaming but don’t even think about using this for work it’s is wholly unreliable. They are stealing your money and every update does little to nothing to actually fix their issues… I feel as though they aren’t trying to fix their issues because this problem is recurrent… waste of money I’d rather (and will) use my phones personal hotspot to do literally everything… It may buffer but at least it doesn’t disconnect every few minutes.
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Never works

Terrible service that constantly goes in and out. They do not offer any insight on the issue either, no update on when there is a problem or what the problem is or how long it’ll take to fix it. Poor customer service.

If your seeing the reviews they are all right

This WiFi is completely garbage it’s always down and it’s super slow. Not worth 74$ it’s worth like 5$ a month at most 😂

Overpriced scam

The wifi has been down for around 18 hours now with no update. What am I paying for? It upsets me that military personnel are forced to use this service and it angers me more that the government’s contract with boingo has recently been extended. Over priced garbage with poor service and a monopoly over the industry. I guarantee they will respond to this review with the same ai garbage they used on every other review.
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If there’s a way to give negative score I would

I don’t know who runs this company but the Internet connection is absurdly bad and no one does anything about it.
It constantly disconnects and the latency is through the roof.
Please don’t get this Internet, there are other options available.

Genuine scam forced on military personnel.

Im writing this review after using this internet for a long time. I have been paying for 100mbs internet but am currently getting 0.86mbs. Literally less than a 1/100th of what im paying for. This internet has consistent outages, is super slow, and is extremely overpriced for what you get. I’d recommend your buildings Xfinity service or literally anything besides this
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GAMING

Use it to play/talk/stream with no issues daily

Constant disconnection

The WiFi constantly disconnects, I even have to remind it over and over that my phone is one of the paired devices!!

Dumbfounded

I’m honestly shocked by the lack of communication and understanding. The internet has been down since 3PM How hasn’t this issue been fixed in six hours?! Like what are we doing? You would think an update or something would be sent out but nope nothing. No customer support, no communication and the time it takes to fix the internet is frustrating and downright pathetic.
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Buns

terrible internet provider

Trash

Tell me how my hotspot has a more reliable, faster, and more stable connection than Boingo on its best day (which is almost never due to it always being down). Two afghani men rubbing sticks together gives a better internet connection than Boingo

Boingo WiFi

I have never experienced a worse WiFi service, complete waste of money and time calling the support service, the WiFi is horrible and doesn’t work

Terrible wifi

The useless internet disconnects on every device constantly, WiFi’s already terrible to begin with and then you gotta deal with it disconnecting constantly. Honestly rather just stare at paint then deal with connecting to this wifi

Don’t get this

If there were a way to leave a zero start review, I would do it, this internet is down constantly, as a matter of fact, it’s down at the time of writing this. Heavens forbid you want to know what’s going on and how long it’d take to fix too. If you go to the website it’ll tell you it’s all working ship shape, if you call the number for “further support” a bot picks up and tells you they see you’re calling from an area where the WiFi is down and they tell you if you want updates check the website. The website that if you go to it, it tells you the internets working perfectly.
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your worst option

too expensive and the wifi is garbage. constantly going out for days or hours without a warning

Overpriced, biggest scam, and worst wifi of all time

The fact that this is for military members is just sad they deserve better. WiFi is down 50% of the time but boingo will still charge you full price. WiFi is very slow when it does work and definitely not worth the price.

Sadness

I’ve had boingo for roughly 3 years and never had a problem until recently. I pay for the extreme subscription btw, which is pretty bad for almost $80 a month. Anyway I can’t play any games for more than 10 minutes without disconnecting and I’ve done everything I can on my end to fix the problem and it still happens
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Frequently disconnected

I’m tired of having to call and email them of how bad their network really is it’s been 5 days since this happened and they keep email me back that they either call or text which they never will