Boingo for Military User Reviews

Customer Experience

Positive experience2.0% of reviews
Neutral1.5% of reviews
Negative experience96.5% of reviews

~ Based on 200 written reviews from the US App Store.

What users say

Is Boingo for Military Safe?

Boingo for Military does not appear safe based on available data. AppsHunter Safety Score for Boingo for Military is 27/100.

This assessment is based on 522 user ratings, with an App Store average of 1.3/5.

Safety Analysis

6.3% of ratings point to a safe experience
1.6% of ratings suggest some concerns
92.0% of ratings point to a risky experience

~ Based on 489 App Store ratings for Boingo for Military.

Is Boingo for Military Legit?

Boingo for Military appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Boingo for Military is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

There is not a worse wifi i could even imagine

Disconnects all the time, hard to reconnect, usually just doesn’t work

Dont Buy, Complete Scam

I bought Boingo In February, its been down 10 times since then, and its usually down for what feels like 4 hours. You had a rough day and want to play the game? Nope. Not only that, itll be giving you 50mbps and then all the sudden, youll drop to 500 kbps and literally cant do anything. You see these bad reviews and Boingo always responds with, just email us, and we understand your troubles. But they never actually do anything to fix it. Just spend the extra on Spectrum. Itll be worth it in the long run.
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Internet sucks

This internet is so bad most days it makes the games unplayable, I call the help line and they always pick up and they usually help make it better for a couple hours before it starts to suck again, which is why it has one star not 0. I’d be fine with dealing with internet issues every day if the subscription wasn’t 75 dollars a month, it would be better bang for your buck if you literally just used your hotspot on your phone
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For if you love overpriced Wi-Fi with frequent outages

I live on base at the current moment for AIT. Cant wait to graduate and move out because this provider is genuinely the worst. Not only do they provide awful quality service, it frequently goes as it pleases with little to no explanation. Boingo better thank the lord for the genius that signed their military contract and gave them the privilege to provide their potato ran WiFi network to our nations service members. If I could get a refund for the amount of time that my WiFi has been barely working or just straight up not working, I’d be paying at least half of what I pay now.
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Genuinely horrid man

I don’t understand how you charge this MUCH money monthly but can’t even provide a mediocre connection, how did you manage to get away with robbing the armed forces for this long, Jesus you people need to go, NOW

AWFUL

The absolute WORST WiFi company I’ve ever had. Terrible connections, slow connection, and somehow even worse maintenance it takes months to even get someone to come out and look at what’s wrong then they don’t even fix it

Constant disconnects

My devices constantly are disconnected during use, makes them basically unusable

Don’t waste your money

You’re better off just having an unlimited data plan and using a hotspot to run all your electronics. Internet speeds are super slow if they actually work at all. I have better connection with one bar of cell phone service than I do with full strength bingo Internet. Trash service that’s just a waste of money
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Pretty Sure This Is Theft

If I could leave 0 stars I would, internet doesn’t stay connected and each device you want connected costs you extra. They are absolutely stealing from you… I expect a service I pay for to be reliable and function more then 10 minutes at a time, but 90% of the time this service WILL NOT FUNCTION. And you can spend upwards of an hour trying to reconnect just to get booted off again anywhere from 1-10 minutes later. Using this for your personal devices is bad enough especially if you’re gaming but don’t even think about using this for work it’s is wholly unreliable. They are stealing your money and every update does little to nothing to actually fix their issues… I feel as though they aren’t trying to fix their issues because this problem is recurrent… waste of money I’d rather (and will) use my phones personal hotspot to do literally everything… It may buffer but at least it doesn’t disconnect every few minutes.
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Never works

Terrible service that constantly goes in and out. They do not offer any insight on the issue either, no update on when there is a problem or what the problem is or how long it’ll take to fix it. Poor customer service.

If your seeing the reviews they are all right

This WiFi is completely garbage it’s always down and it’s super slow. Not worth 74$ it’s worth like 5$ a month at most 😂

Overpriced scam

The wifi has been down for around 18 hours now with no update. What am I paying for? It upsets me that military personnel are forced to use this service and it angers me more that the government’s contract with boingo has recently been extended. Over priced garbage with poor service and a monopoly over the industry. I guarantee they will respond to this review with the same ai garbage they used on every other review.
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If there’s a way to give negative score I would

I don’t know who runs this company but the Internet connection is absurdly bad and no one does anything about it.
It constantly disconnects and the latency is through the roof.
Please don’t get this Internet, there are other options available.

Genuine scam forced on military personnel.

Im writing this review after using this internet for a long time. I have been paying for 100mbs internet but am currently getting 0.86mbs. Literally less than a 1/100th of what im paying for. This internet has consistent outages, is super slow, and is extremely overpriced for what you get. I’d recommend your buildings Xfinity service or literally anything besides this
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GAMING

Use it to play/talk/stream with no issues daily

Constant disconnection

The WiFi constantly disconnects, I even have to remind it over and over that my phone is one of the paired devices!!

Dumbfounded

I’m honestly shocked by the lack of communication and understanding. The internet has been down since 3PM How hasn’t this issue been fixed in six hours?! Like what are we doing? You would think an update or something would be sent out but nope nothing. No customer support, no communication and the time it takes to fix the internet is frustrating and downright pathetic.
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Buns

terrible internet provider

Trash

Tell me how my hotspot has a more reliable, faster, and more stable connection than Boingo on its best day (which is almost never due to it always being down). Two afghani men rubbing sticks together gives a better internet connection than Boingo

Boingo WiFi

I have never experienced a worse WiFi service, complete waste of money and time calling the support service, the WiFi is horrible and doesn’t work