Horrible App
I can move through the browser version of BT in my sleep but this app is pointless. I don’t even think BT actually expects people to use it, they just want to be able to say they have an app.
In a world where Ai can do so much you would think that BT would make this app unbeatable.
In a world where Ai can do so much you would think that BT would make this app unbeatable.
Quite disappointed
App notifies me of emails/texts but when I go to view them in the app. Nothing. No history, no messages, nothing. It’s a pretty useless app.
Realtor Stace
Terrible
Truly worthless
I’m new to BT and the app and have invested significant time in training to understand it and STILL am continually finding I can’t locate the info or communicate through the app! I am just having to use my phone instead and bypass the CRM altogether. Such a non-intuitive and unnecessarily complicated product. The app is worthless and wastes time instead of saving it as far as I’m concerned. 🫤
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Pointless
I can’t access any of my contact or see any messages. The desktop version works fine for me but the app is completely useless.
Trash app
This app is trash! I was with BoldTrail when it was KVcore and since BoldTrail I can never get to my notifications on the app. I’ll receive the notification and click on it and when in the app I constantly get “no notifications” and a blank screen. I have to log on to a browser to get notifications. It is so annoying and costs me valuable response time with clients.
After contacting support this response is always to delete the app and reinstall which never fixes the problem. I’m sorry I chose to continue with BoldTrail.
After contacting support this response is always to delete the app and reinstall which never fixes the problem. I’m sorry I chose to continue with BoldTrail.
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SCAM BUYER BEWARE
Do not under any circumstances pay for this service. This company is a scam and they won’t let you out of paying them even though they don’t deliver on what they say they will. 0 stars if possible.
Worst product and customer service
Worst real estate platform I’ve ever used. RUN.
Inside Real Estate / BoldTrail has been an absolute nightmare. The system was misrepresented to me as single-agent friendly, when in reality it’s built for teams and brokerages. After months of trying to learn their convoluted CRM and sitting through awful training videos, I found out they had created two websites for me — including one that used my broker’s name and made it look like I was her brokerage. Huge DRE compliance issue and completely unacceptable.
Support is a joke. Slow responses, disorganization, and now a bot answering customer service emails. When I asked to end my contract (with multiple legitimate reasons AND my broker threatening legal action), they refused — and instead tried to rope me into another year at $300/month. Who does that?
This company is unethical, misleading, and not worth a fraction of the $650/month they charge.
If you’re a single agent, avoid this company like the plague
Inside Real Estate / BoldTrail has been an absolute nightmare. The system was misrepresented to me as single-agent friendly, when in reality it’s built for teams and brokerages. After months of trying to learn their convoluted CRM and sitting through awful training videos, I found out they had created two websites for me — including one that used my broker’s name and made it look like I was her brokerage. Huge DRE compliance issue and completely unacceptable.
Support is a joke. Slow responses, disorganization, and now a bot answering customer service emails. When I asked to end my contract (with multiple legitimate reasons AND my broker threatening legal action), they refused — and instead tried to rope me into another year at $300/month. Who does that?
This company is unethical, misleading, and not worth a fraction of the $650/month they charge.
If you’re a single agent, avoid this company like the plague
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This app is useless.
The best part is the potential. Hoping it will improve soon.?
Don’t waste your time!!
I’ve truly made every effort to make this platform work for my business. I integrated it into my tech stack, used kvCORE, and even turned down alternative options my company offered because I wanted to believe in the product vision. Unfortunately, the execution is so far from functional reality that it has materially impacted my ability to operate.
The mobile app routinely misses or loses messages, notifications fail, and in many cases I can’t even open or respond to inbound communication. On the desktop side, the system glitches continuously—page jumps, frozen screens, and instability anytime I attempt to navigate between leads or modules. It creates operational drag at every turn.
As someone running a high-volume real estate practice, reliability isn’t optional. This platform has made even basic workflow management unnecessarily difficult, and it has ultimately been one of the most regrettable decisions I made for my business this year. The concept is strong, but the current performance makes it nearly impossible to conduct business with confidence.
The mobile app routinely misses or loses messages, notifications fail, and in many cases I can’t even open or respond to inbound communication. On the desktop side, the system glitches continuously—page jumps, frozen screens, and instability anytime I attempt to navigate between leads or modules. It creates operational drag at every turn.
As someone running a high-volume real estate practice, reliability isn’t optional. This platform has made even basic workflow management unnecessarily difficult, and it has ultimately been one of the most regrettable decisions I made for my business this year. The concept is strong, but the current performance makes it nearly impossible to conduct business with confidence.
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Old app vs New app
Why are there some actions I can do on kvCore app but not on BoldTrail app or myWeichet app? Or it says “coming soon.” I am trying to be tech savvy and use the apps, but I find myself switching between three different apps that are supposedly all on the same platform. I do marketing for a realtor in their late 50s. I’m never going to be able to get her to juggle three apps like I do for her. Please update and consolidate all these apps so I can encourage use of the app. I have a ton of feedback on everything if anyone wants to hear it with possible suggestions. I want to help, and not just complain. :)
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Doesn’t work well
Hey, I’ve been using it for a few months now. The desktop version website works great, but I keep on having to delete and re-download the app because it keeps on not seeing my contacts. It’s kind of frustrating because I have it on my phone to be used Mobley but every few weeks I need to delete it and re-download it and log back in. Compared to the other CRM apps this is probably the most buggy one I’ve ever used.
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No Support, Rude Support, Overpriced, Lots of Bugs
Besides no sense of urgency for your business, they refuse to support you, they will ignore you when they feel like it, they are the absolute worst. The product is overpriced, the additional features are even more overpriced, and the bugs are constant.
BoldTrail = BoldFail
Why do you release a rebranded app before features are ready. Tired of seeing “Coming Soon” on so many areas of the contacts profile page. Not being able to change a campaign from the app is mind numbing. Also, imagine how inconvenient it would be if your CRM’s mobile app didn’t allow you to schedule appointments from the app. Oh wait….. that’s right up “BoldFails” alley.
Get it together! Seriously!
Get it together! Seriously!
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Doesn’t Populate Contacts
I’ve been trying to get this figured out. Uninstall, reinstall, use KVCore instead.
The app works - but it won’t populate my contacts. It’s pretty to look at, but I can’t actually work from it unfortunately.
Hoping to turn this review from 2 to 5 stars soon.
The app works - but it won’t populate my contacts. It’s pretty to look at, but I can’t actually work from it unfortunately.
Hoping to turn this review from 2 to 5 stars soon.
We thought the KV Core app was bad 🤯
The worst. This Kv Core conversion to bold Trail has been the absolute worst experience of my entire life when it comes to CRM. I have to remove and download this app at least once a week in order for it to work correctly... if I can even use the word correctly and this app in the same sentence. I'm more than disappointed with the entire Boldtrail program. Google spreadsheets is more reliable 🤷🏻♀️
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Desktop version better
App should mimic desktop version but does not
Would give 0 if I could
Every lead I click on disappears. No one gets back to me. KvCORE is so much better
No help
I emailed support and have yet to hear from them regarding issues I’m having. There are several features that used to work. Now I only get a pop-up that says “coming soon”. I reached out on Facebook-no help. And when I called customer service they basically said they couldn’t help me. I have deleted the app and reinstalled it. I’ve tried everything I know and no one will help.
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Bugs bugs and more bugs
My team has been using BoldTrail for less than 6 months and we are already looking to transition off of it to another CRM. The app itself is complete garbage. Nothing loads. Things will work for one day won’t work the next. You need to delete and redownload it almost weekly. If your real estate team is looking to go with BoldTrail for their CRM, look elsewhere.
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