Gut
5 Sterne
Response from developer
Hi! Schön, dass du mit Bolt zufrieden bist. Wenn du das nächste Mal wieder unterwegs bist, schau gern erneut in die App. Wir freuen uns auf dich! 💚
Trip fare
Really poor-quality app and extremely low pay for drivers.
The fares being offered to drivers are simply not reasonable for New Zealand. One of my drivers was literally in tears and told me that Bolt was paying only $10 for a 10 km trip. After fuel, vehicle expenses, insurance, maintenance and the driver’s time, that is extremely low.
The fares being offered to drivers are simply not reasonable for New Zealand. One of my drivers was literally in tears and told me that Bolt was paying only $10 for a 10 km trip. After fuel, vehicle expenses, insurance, maintenance and the driver’s time, that is extremely low.
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Wrong location
Why does the app always choose a wrong location for rider, if they’re waiting on north side of road- app points the driver to go to south side of road. That is a safety issue to either the driver changes location at busy road to crops over or rider to cross over-WHY. Why not call a spade a spade not big spoon. If someone is at a shop/supermarket name that place. Not a different street name. As driver you are always scared to stop at wrong location because the feedback from rider.
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Extremely Low Driver Fares
Bolt’s driver fares are simply too low. $26 for a 26 km trip when Uber pays around $36 for the same distance shows a huge difference in what drivers can earn.
Bolt needs to stop underpaying drivers and start offering fair, competitive fares. This is exactly why drivers prefer Uber over Bolt.
From New Zealand
Bolt needs to stop underpaying drivers and start offering fair, competitive fares. This is exactly why drivers prefer Uber over Bolt.
From New Zealand
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Low payment
In this day and age, drivers are practically working for free in New Zealand. The money they get paid doesn’t even cover the cost of fuel and running their car.
Future in Morocco
👍
Fair pay
Please pay fair for rides
Gute App
Die App ist gut. Lediglich die angegebenen Fahrzeiten sind unrealistisch und die geforderte Provision finde ich ganz schön hoch.
Response from developer
Hallo! Schön, dass du die App grundsätzlich gut findest. Fahrzeiten und Provision können je nach Route, Verkehr und Stadt variieren. Wenn dir bei einer konkreten Fahrt die Angaben nicht passen, schau bitte in ☰ Menu > Support nach, dann prüfen wir den Fall!
Dezastru
O aplicatie care e vai de capul ei fara legatura dintre yandex maps ar fi aplicatie foarte naspa de navigat. Iau decizii nelogice in baza protocoalelor neinvestigand cazul cu dovezi clare blocand partenerul caruia ii percepe comisionul pentru munca pe care o depune urat de tot (vorbesc de platforma Bolt Driver (din Moldova))
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Charles
Best business let my account work fine
Unable to register
I facing issue with verification code i m try but it is not receiving from bolt plz solve this.
Response from developer
Hi! If the verification code isn’t arriving, please check that your phone has a stable connection and that you entered the correct number with the country code. If it still doesn’t come through, restart/reinstall the app and then share the details via ☰ Account > Support or email at info@bolt.eu so our team can help you get verified.
Car Play
Пожалуйста хотел попросить вас исправить баг с Apple Car Play, во время подключения перестает работать GPS трекинг на телефоне и перестают приходить звуковые уведомления по новых заказах. Поэтому большой процент пропущенных принятых заказов.
You need to advertise
General public most of them don’t know who bolt is they know who uber is because they advertise I think if you did a advertisement campaign bolt would take over
Map
Why can’t you show the pick up and drop of on the app? It only shows pick up when receiving a request but not the drop off on the same map. It will help making decision easier and less cancellation
Früher war es deutlich besser
Navigation ist nicht mehr gut. Wenn man der Route abweicht tut es sich nicht aktualisieren. Es hängt dann einfach. Man muss die App schließen und neu öffnen damit die Route wieder aktualisiert. Und sobald ein Kunde storniert, dauert es bis man einen neuen Auftrag bekommt. Oder wenn man offline geht und dann wieder online, wird man vom System benachteiligt und bekommt nur kleine Aufträge oder Aufträge die an die Stadtgrenze bringt und man muss leer zurück fahren weil man keine Anschluss Fahrten bekommt. Man wird bestraft wenn man offline geht. Früher war Bolt sehr gut. Ich hoffe es wird bald wieder wie früher.
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Response from developer
Hi! Schade, dass sich die Navigation bei Routenabweichung nicht aktualisiert und das App-Handling dann hängen bleibt. Bitte prüf in den Einstellungen „Standortdienste“ (hohe Genauigkeit) und halte die App aktuell; wenn es weiter passiert, melde die betroffenen Fahrten in ☰ Account > Support oder schreibe uns an info@bolt.eu, damit unser Team Routing und App-Verhalten ansehen kann. Wir arbeiten daran, dass die Navigation wieder zuverlässig funktioniert!
My opinion about Bolt in Georgia
Bolt app is workin better then other apps in Georgia , just fee is the very high 23,6 %, while other companies have less. Also there was illegal access to my profile few times and some there fore some function are blocked. But anyway I am using Bolt always
Stupid App
The app is really bad, the management is very worse they did not even have any concern for drivers there’s is just to collect there commission, rubbing drivers and reducing drivers scores, the app is just foolish, I have started disliking the app, please kindly remove the app, from the play store or Apple store they are worst....stupid people
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Quality
I don’t understand why this company having good ratings. I am working as a driver and it is just annoying. Nobody listens from bolt management and their algorithm is terrible.
Just read this and update your app
Nice app to work with. But, please read this:
- Update your map. It is not as user friendly as you think (now it’s updated, well done)
-Show pick up and also drop off on the app. This will make drivers more likely to accept trips with bolt. ( you still have to solve this, I don’t accept trips blindly unless I’m familiar with the area and the post codes)
Those are my key concerns at the moment with bolt. If I’m taking the time to give you a review, I hope you take time to read it, and act accordingly. Ricky from London.
- Update your map. It is not as user friendly as you think (now it’s updated, well done)
-Show pick up and also drop off on the app. This will make drivers more likely to accept trips with bolt. ( you still have to solve this, I don’t accept trips blindly unless I’m familiar with the area and the post codes)
Those are my key concerns at the moment with bolt. If I’m taking the time to give you a review, I hope you take time to read it, and act accordingly. Ricky from London.
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Worst customer service
I have tried uploading my private hire vehicle license, first they said its not valid then they said its valid and we will fix it but its been almost a month no reply from them , 2 conversations is opened currently but no one replying, very disappointed. Uber would have fix this issue in 1 hour
