Bolt Driver User Reviews

Customer Experience

Positive experience47.4% of reviews
Neutral8.3% of reviews
Negative experience44.3% of reviews

~ Based on 639 written reviews from the US App Store.

What users say

Is Bolt Driver Safe?

Bolt Driver: Drive & Earn appears safe based on user ratings. AppsHunter Safety Score for Bolt Driver is 94/100.

This assessment is based on 21,726 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.6% of ratings point to a safe experience
2.8% of ratings suggest some concerns
5.6% of ratings point to a risky experience

~ Based on 21,726 App Store ratings for Bolt Driver.

Is Bolt Driver Legit?

Bolt Driver: Drive & Earn appears to be a legitimate app. AppsHunter Legitimacy Score for Bolt Driver is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Price

Best price

Need some improvements as it is not at its best

First of all the app needs update because whenever Driver goes to pick up a customer from the destination, the house number is always wrong. Second thing is, customer final destination postcode doesn’t appear on the app. Also, the tracking of Driver from the Customer app is not good because if the driver is going on a first job and he have accepted the second job in the journey the second Customer keep tracks of the Driver way or she is going and complains that you are not here. It should be restricted for Customer. Customer can only see if the Driver is free from the job. Also APP do not allow apple car play
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Avoid at all cost

This app is a joke. Rates are very low!!!!

D

D

Upgraded

Traffic lights needs to be shown

Bolt sucks

High commission and low pricing, and even with this new feature of u not able to decline right that are far from you is insane. Almost asif it was created to ruin you

Adeel

Very low rate even lower then uber. And when you use bolt sat nav specifically when you don’t no the route completely rely on sat nav and next job shows on screen and sat nav disappear and you lost the next turn. This bothers me a lot and Prices are extremely low and unbelievable can’t imagine you offer these prices shocking
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Umair

5 star for you happy

Não tem viagens

Não adianta existir o aplicativo e não ter viagens.

Navigation update well overdue

New navigation update is a massive improvement from the previous version can actually use it and looks very slick better than uber navigation. Next step apple CarPlay would be perfect

M Siddique

Pick up long distance and price is very low

First day

Very fun experience

Extremely slow document verification & no customer support

I have been trying to activate my driver account for days. Every single document takes 3 days to be reviewed, with no clear timeline or progress updates.
Worse, there is no way to contact customer support — no phone, no live chat, no email that actually responds. This makes the whole process incredibly frustrating and unreliable.
As a professional driver in London, I need a platform that works efficiently, not one that wastes my time. Very disappointed.
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Big improvement on bolt

The app has know improved better than it was specially navigating turn by turn on maps. Well done and hope you improve pricing too.

Shocking

No queue system at Manchester airport , you can wait hours without jobs and no geofence like uber , then when you get job on uber and get near terminals it starts to give you jobs or left over that people have not accepted. Shocking

The system’s dispatch logic is confusing, and the technical support is also very slow

That’s truly

This is disgraceful

This company it’s an absolute disgrace!

Bolt treats its drivers terribly. I had to pay £9 out of my own pocket for Heathrow airport access after the passenger admitted they had booked the wrong vehicle and asked to cancel. Bolt refused to reimburse me and kept changing their reasons for rejecting my claim. Drivers deserve far better than this. Avoid driving for Bolt.

As for riders , please stay away from this company and try and use any other alternative!
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Mr

A great tool to navigate with.

Daniel

Amazing

Improvements

You need to make sure we get more bookings and we are busy . Sometimes waiting for few hours no bookings at all . You need to get more customer s, 2. when we get booking it is not that easy to find the pick up location and drop off location in the map. 3. Navigation within the app needs to improve 4. Auto acceptance must be removed so that others will get opportunity to work 5. Need to provide bonuses as uber
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