Service and Customer Service
The Midlothian restaurant has a staff member by the name of Nicole who knows what entree we were going to order, and our
beverage of choice as soon as we walked in, based on our previous visits to Bonefish. How special is that!! She’s so very attentive to those she’s serving, which makes dining at Harbour Pointe location in Midlothian so very pleasant. Thank you Nicole ⭐️⭐️⭐️⭐️⭐️
beverage of choice as soon as we walked in, based on our previous visits to Bonefish. How special is that!! She’s so very attentive to those she’s serving, which makes dining at Harbour Pointe location in Midlothian so very pleasant. Thank you Nicole ⭐️⭐️⭐️⭐️⭐️
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COULD NOT SUB FOR BROCCOLI
I ordered the bourbon salmon and tried to take off the vegetable but sub broccoli. It did not allow that. So I had to pay extra for the broccoli.
Every Sunday
My wife and I have been going to this Bonefish in Buford, GA every Sunday for 2 years now.
We know all of the staff, but Lynn is our hostess, who is the face of this restaurant who always has our reservation ready and very professional in welcoming to everyone. Vaughn, our server has our drinks ready when we are seated.
The managing partner Tim always comes to say hello as do the other servers such as Cedar.
The entire staff are professional, and most of all friendly.
We know all of the staff, but Lynn is our hostess, who is the face of this restaurant who always has our reservation ready and very professional in welcoming to everyone. Vaughn, our server has our drinks ready when we are seated.
The managing partner Tim always comes to say hello as do the other servers such as Cedar.
The entire staff are professional, and most of all friendly.
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Absolute Garbage App
Crashes consistently
Code never recognized
Security code never ever works.
Doesn’t allow you to sign in
Even with app update this doesn’t work and says unable to sign in contact support. Stupid system they can’t seem to fix and when I did sign in all my points from previous week disappeared to 0.
Not working
I have downloaded this app three times now and it still tells me that there’s no restaurant within 50 miles of me. I keep hoping that they fix it because this is one of my favorite restaurants. I hope eventually they get this fixed but I guess I’ll just delete it again and go with other options that are more convenient.
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App needs to be updated to remove Pay Bill
App has not been updated in four years. Restaurants no longer allow the Pay Bill functionality.
Update?
This app hasn’t been updated for newer phones from within the last several years. The locations I’ve been to recently said you can no longer pay with the app. So, you can only view rewards and location hours with this app. Borderline useless.
Program is not good
The app itself isn’t bad but the program is ridiculous. You earn the rewards but have a very short period of time during which they can be used. If you don’t use them in time you lose credit for all 3 visits and have to completely start over. Definitely not worth it for families with kids who can’t go to fancy restaurants every month.
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App Crashes Upon Loading
App crashes as it tries to load🤨
Not Saving CC Info
Having great difficulty using app in last month following three years of great functionality. USE CARD function not working after all CC and CVV info entered.
Good App and Reward Program
Unfortunately unable to pay using App because restaurant had “WiFi” problem and poor connection.
Poor performance
The app is not saving credit card information easily and accepting payment easily. Very annoying. Please fix.
Easy peazy
Great app & very intuitive. Good job guys!
Can not link account to app
Although I can whole heartedly recommend the restaurant, the app will not link my email to my app. We’ve missed out on four visits because it won’t let me link to my email. I’ve complained about this several times with no results.
LOVE THE APP!!!
I LOVE THE APP !!!
I can apply Dining Rewards - pay with a card - pay with a gift card - split between cards - so convenient
Roberta S.
I can apply Dining Rewards - pay with a card - pay with a gift card - split between cards - so convenient
Roberta S.
Satisfied user
I love the bone fish grill app. It is easy to use, it tracks my rewards and I can make reservations. I would recommend this app to use to enjoy fine dining and get rewarded while doing so.
Great app, but...
Payment still requires CC code. I don’t remember the codes for the multiple debit/credit cards I’ve loaded.
Love the payment code
So easy to check out
