Bonitas Member App
Medical aid for South Africa
About
Manage your medical aid plan on the go. Access policy information, view statements, check benefits and savings, and submit pre-authorisations. Find healthcare providers and request important documents easily.
What's New in Bonitas Member App
1.2.245.355
November 2, 2026
Added the ability to do an option change and nomination of a provider.
FAQ
What can I do with the Bonitas Member App?
The Bonitas Member App allows you to conveniently access your policy information, view statements and claims history, check your benefits and medical savings balances, submit pre-authorisations, and find healthcare providers. You can also access a virtual membership card and request important documents.
Is the Bonitas Member App free to use?
Yes, the Bonitas Member App is completely free to download and use for all Bonitas Medical Scheme members. There are no hidden costs associated with accessing its features.
Can I view my claims history on the Bonitas Member App?
Yes, the app provides detailed access to your claims history. You can view past claims, including rejection reasons if applicable, and use a filter function to easily locate specific claims.
How do I find a doctor or pharmacy using the Bonitas Member App?
The 'Find a Provider' feature allows you to search for healthcare providers such as doctors, dentists, or optometrists near you. Using network providers can help you save money and limit out-of-pocket expenses.
Does the Bonitas Member App have a virtual membership card?
Yes, the app features a virtual membership card that you can use if you forget your physical card. You can tap the card to flip it over or download it for easy access at your doctor or pharmacy.
How often is the Bonitas Member App updated?
The app was last updated on November 2, 2026, with version 1.2.245.355. Updates typically include performance improvements and new features to enhance your experience.
What devices is the Bonitas Member App compatible with?
The Bonitas Member App is currently supported on iPhones and iPods. It is designed to provide a seamless experience on these Apple devices.
What is the age rating for the Bonitas Member App?
The Bonitas Member App has an age rating of 12+. This indicates that the content and features are considered appropriate for users aged 12 and above.
