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Bonjour RATP

Bonjour RATP

Subway, RER, Trains, Navigo

2K ratings
398 reviews
With Ads#49 in free Navigation
✈️ Travel
🗺️ Navigation
Free
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Details

  • Released
  • Updated
  • May 15, 2012
  • September 17, 2026

Features

Background Location Access

Developer

RATP Smart Systems
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Bonjour RATP screenshot #1 for iPhone
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Bonjour RATP screenshot #8 for iPhone
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About

Plan your trips, check live traffic, and purchase tickets for all public transport in Île-de-France. Discover alternative mobility options like bike sharing and customize your routes based on preferences. Receive real-time alerts for disruptions.

✓Trip planning across all networks
✓Real-time traffic and alerts
✓In-app ticket and pass purchase
✓Customizable route preferences
✓Bike sharing availability
✓Voice search for destinations
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What users say

Summarized from real user reviews of Bonjour RATP. Based on 2K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Navigation app.

Positive things

  • 🚀Easy to use
  • 🚀Helpful for getting around Paris
  • 🚀Accurate route planning
  • 🚀Integrates with Apple Wallet
  • 🚀Provides real-time updates

Negative things

  • 🐛Frequent app crashes
  • 🐛Unreliable ticket validation
  • 🐛Poor customer service
  • 🐛Confusing user interface
  • 🐛Requires Navigo pass to purchase tickets
See all reviews
+1

What's New in Bonjour RATP

11.17.0

September 17, 2026

Your needs are evolving; so is your app! We have made improvements to the accessibility of the application. You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on the Bonjour RATP app!

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Charts

Top Free

📉 49-4

Navigation

This app dropped -4 positions in Navigation chart.

Last updated on September 19, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Best app to navigate Paris

I rarely write reviews for apps, but for Bonjour RATP I feel like I must. This app was a life saver during our trip in Paris. For someone that has never used a subway system before, this app made navigating through the city’s subway system seem so effortlessly. I just had to type where I was and where I wanted to go, and the app did the rest.

This app is a must!
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Lfc_97Lfc_97

Response from developer

Thank you for your feedback! Glad that our Bonjour RATP app is helping you with your travels in Île-de-France! 🤗 Tom

Entered card every time

How does this app have such a high rating? Terrible to use, if I bought 3 cards for myself and family members, I would have to enter my credit card 3 times. But that’s not all…when validating each card on the bus or metro, I’d have to close one and then use Apple face activation and then double click and then reactivate the next. Insanely long process. There are other apps I saw people using in Paris which seem to work better. Or the metro card. Or how about get it together France and accept credit card payments like every other city in 2026.
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OsidedadOsidedad

Response from developer

Sorry for this problem. A checkbox allows you to save your bank details if you are previously logged into your IDFM Connect account. You won't have to enter them again afterwards. We are working to improve this with our partner IDFM. 🙏 Tom

Grausam im Sommer, keine Klimaanlage und keine Lüftung in den Waggons, UNGLAUBLICH!!!!

Haben den Wochenpass für ca. 32€ genutzt, (alles sehr gut geklappt) 2 Fahrten von ca. 50 Fahrten hatten wir Frischluft in den Waggons, UNZUMUTBAR!!!!!!Ich möchte das hier klarstellen: wir Menschen benötigen Frischluft und nicht nur etwas Frischluft durch kleine Oberfenster während der Fahrt, bitte alle VORSTANDSMITGLIEDER der Metro-Paris im Sommer zu 50 Fahrten ZWINGEN um diese unmenschliche Erfahrung zu machen!!!!!! Das Personal war sehr freundlich und hilfsbereit. Wie gesagt: Im Sommer? Nie wieder!!!!!
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DiezehnDiezehn

Response from developer

We are sorry to hear about your experience. As the customer service for the Bonjour RATP app, we are unable to handle issues that occur into the RATP network. Please contact RATP customer service: https://www.ratp.fr/en/contacts/client or call 📞3424 (free call). 🙏 Tom

Excellente application

Cette application est très bien faite pour trouver des itinéraires, mais, je n’ai pas pu acheter de titre de transport avec ma carte de crédit….
Elise GambettiElise Gambetti

Response from developer

Le service de billettique IDFM a probablement subi des instabilités et nous vous prions de bien vouloir nous en excuser. Si en renouvelant votre action le problème devait persister, nous vous invitons à contacter le service client IDFM (via notre app Bonjour RATP, onglet Titres, bouton "?") qui pourra vous aider. 🙏 Tom

Tickets never worked

I bought tickets from them to use while in France and the tickets never worked and I also did not get my euros back.
oparebeaoparebea
See 393 more reviews

User experience

🐞

Reported Bugs

4 issues

Ticket purchases not reflected in app

Bug

Incorrect route information provided

Bug

Login/account issues

Bug

Compatibility problems with newer iOS devices

Bug
✨

Requested Features

5 requests

Ability to purchase tickets without Navigo pass

Feature

Offline access to maps and schedules

Feature

Better integration with Apple Pay

Feature

Improved refund/support process

Feature

Simplified ticket purchasing flow

Feature

FAQ

What does Bonjour RATP do?

Bonjour RATP is an app designed for journeys in Île-de-France. It allows users to plan trips across various public transport networks, check live traffic conditions, purchase tickets and passes, and find nearby bike-sharing options.

What are the key features of Bonjour RATP?

Key features include comprehensive trip planning across metro, RER, bus, tram, and trains; real-time traffic updates and personalized disruption alerts; direct in-app purchase of tickets and passes like Navigo; customizable route preferences; and information on bike-sharing services.

How much does Bonjour RATP cost?

The Bonjour RATP app itself is free to download and use. However, users will need to purchase tickets and passes through the app for their travel, which incurs costs based on the chosen tickets and duration.

What public transport networks are covered by Bonjour RATP?

The app covers a wide range of public transport networks in Île-de-France, including the Metro, RER, buses, trams, Transilien SNCF trains, and Optile services. It also provides information on self-service bikes.

Can I buy tickets for my journey directly in the app?

Yes, Bonjour RATP allows you to purchase various tickets and passes directly within the app. This includes options like Navigo Month, Week, and Day passes, as well as individual Metro-Train-RER tickets, Bus-Tram tickets, and special passes.