Best app to navigate Paris
I rarely write reviews for apps, but for Bonjour RATP I feel like I must. This app was a life saver during our trip in Paris. For someone that has never used a subway system before, this app made navigating through the city’s subway system seem so effortlessly. I just had to type where I was and where I wanted to go, and the app did the rest.
This app is a must!
This app is a must!
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Entered card every time
How does this app have such a high rating? Terrible to use, if I bought 3 cards for myself and family members, I would have to enter my credit card 3 times. But that’s not all…when validating each card on the bus or metro, I’d have to close one and then use Apple face activation and then double click and then reactivate the next. Insanely long process. There are other apps I saw people using in Paris which seem to work better. Or the metro card. Or how about get it together France and accept credit card payments like every other city in 2026.
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Grausam im Sommer, keine Klimaanlage und keine Lüftung in den Waggons, UNGLAUBLICH!!!!
Haben den Wochenpass für ca. 32€ genutzt, (alles sehr gut geklappt) 2 Fahrten von ca. 50 Fahrten hatten wir Frischluft in den Waggons, UNZUMUTBAR!!!!!!Ich möchte das hier klarstellen: wir Menschen benötigen Frischluft und nicht nur etwas Frischluft durch kleine Oberfenster während der Fahrt, bitte alle VORSTANDSMITGLIEDER der Metro-Paris im Sommer zu 50 Fahrten ZWINGEN um diese unmenschliche Erfahrung zu machen!!!!!! Das Personal war sehr freundlich und hilfsbereit. Wie gesagt: Im Sommer? Nie wieder!!!!!
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Response from developer
We are sorry to hear about your experience. As the customer service for the Bonjour RATP app, we are unable to handle issues that occur into the RATP network. Please contact RATP customer service: https://www.ratp.fr/en/contacts/client or call 📞3424 (free call). 🙏 Tom
Excellente application
Cette application est très bien faite pour trouver des itinéraires, mais, je n’ai pas pu acheter de titre de transport avec ma carte de crédit….
Tickets never worked
I bought tickets from them to use while in France and the tickets never worked and I also did not get my euros back.
