ARTISTS BEWARE
I used this platform for years without any issues because I always completed my commissions. Unfortunately, the first time I encountered a difficult client, they stole back the deposit after I completed substantial enough work because I didn’t “finish” after I got into it with the client.
Deposits are supposed to protect artists for time and labor they invest. I misplaced my trust in a system that supports unreasonable clients over the artists they exploit
If you’re an artist considering in this platform read the deposit policies carefully. They took my money without even telling me, the most frustrating part is I could’ve taken the commission outside of the platform but I wanted to be a person of “integrity”. Jokes on me.
Deposits are supposed to protect artists for time and labor they invest. I misplaced my trust in a system that supports unreasonable clients over the artists they exploit
If you’re an artist considering in this platform read the deposit policies carefully. They took my money without even telling me, the most frustrating part is I could’ve taken the commission outside of the platform but I wanted to be a person of “integrity”. Jokes on me.
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Genuinely Bad
They take absolutely ages to respond to queries and months to get your account sorted. I have been locked out my account multiple times accidentally and it took months to get responses and figure out what was going on. They kept telling me they were referring the issue to there IT but it was never referred. Customer service is incredibly bad. Very very frustrating don’t waste your time. It takes absolutely ages to get set up.
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Not functional
Trying to upload images and cannot get past first upload. It is asking me to “fill in all required fields” and some have no options or I filled in everything. It is simply not working for me
Best app to connect artists to clients
Amazing app and company. Taken my art and business to new levels since signing up.
They treat artists poorly
Has potential, but they treat artists poorly, extremely low level of client care- and understanding. Low quality client care- and artist relations. Highly wouldn’t recommend. Very unhealthy.
