Shockingly bad
What a badly designed app. Caused nothing but stress trying to book 3 childrens parent/teacher interviews in and now ive no idea how to download the interview dates and times as I can’t find a feature for that on the app! Very nearly gave up on booking them at all!
Unusable
This app is not user friendly. I can’t find the settings button and therefore can’t switch from manual to automatic modes. I also can’t save my bookings and when I go to logout it tells me my bookings will be lost.
In need of some work!
The app is not feature complete with the web app! Most people’s use of this depends on the number of children in school at the same time so not often used.
So the features such hiding past appointments should not hide future appointments! If the appointments have been locked, a lock icon could be useful especially as the swipe functionality is disabled! Did an intern develop this app?
So the features such hiding past appointments should not hide future appointments! If the appointments have been locked, a lock icon could be useful especially as the swipe functionality is disabled! Did an intern develop this app?
Show more
Best school booking system
Super easy to use for bookings. Love the automatic mode especially! Would recommend!
Still junk - d- fail
If this were a pupil you’d make them reset their year.
The app is just as junk as the web portal.
Move over and let’s get someone serious to run the show.
The app is just as junk as the web portal.
Move over and let’s get someone serious to run the show.
Terrible
This is a really, really awful app. For example:
When offering me a choice of meeting times, why not SORT THE TIMES in, say, date/time order?
Why, after completing the Auto-booking process, does everything suddenly switch to Manual with no explanation (again, bookings not sorted in date/time order)?
After choosing a start time and a list of sessions, I’m then asked to choose a new start time and “duration”... of between 1h52m and 2+hrs: what does this mean? Totally confusing...
Why do I need to obtain a new PIN for every booking session?
Why is there no option to group my children’s meetings separately? They are all mixed up so the evening is going to be like a game of musical chairs.
Possibly the worst UX I have seen for a while :(
When offering me a choice of meeting times, why not SORT THE TIMES in, say, date/time order?
Why, after completing the Auto-booking process, does everything suddenly switch to Manual with no explanation (again, bookings not sorted in date/time order)?
After choosing a start time and a list of sessions, I’m then asked to choose a new start time and “duration”... of between 1h52m and 2+hrs: what does this mean? Totally confusing...
Why do I need to obtain a new PIN for every booking session?
Why is there no option to group my children’s meetings separately? They are all mixed up so the evening is going to be like a game of musical chairs.
Possibly the worst UX I have seen for a while :(
Show more
Not working
Not working for iPhone, keep off when I press the school
Not working
Does not work properly on iPhone 7 cant even find school deleted after trying to find school 10 times in every possible configuration
Can’t reset password
The app used to work really well but now it is hopeless. I can’t even reset my password. I’m sent the same password over and over again with each reset and that password doesn’t work! I’ve wasted hours trying to set up times to meet teachers. I’m deleting the app now.
App not compatible with IPhone & Ipad
Attempted many times (over several days) to use PTO App via iphone (using iOS version 12.1) & Ipad (using version 10.3.3) and was unable to complete any bookings despite seeing all available times.
Eventually, went direct to the schools own website, then selected the link to the PTO website and was successful in completing a booking.
However have since deleted the PTO Apps on both iPhone & iPad as they are clearly not compatible.
Eventually, went direct to the schools own website, then selected the link to the PTO website and was successful in completing a booking.
However have since deleted the PTO Apps on both iPhone & iPad as they are clearly not compatible.
Show more
Should also allow teachers access
This would be a much better app if it also allowed teachers to access their booking sheet and set/modify their availability as they can on the full site.
crashes
get to the end to finalise bookings and then crashes. 3 times. lost valuable times so had to go to the website that works horribly on phone.
Unavailable
It is still unavailable to parents. Pointless
Does not work
I put in the code from our school, and on one device it finds the school, and on the other it says for the same code "invalid number". On the device that has the school listed, it doesn't work anyway and comes back with errors. Useless.
Response from developer
Hi, Thank you for sharing your experience with the Parent Teacher Online (PTO) App. We appreciate receiving feedback from the users of our products, whether it be positive, negative or neutral. Unfortunately at the time you used our App, we were in the process of rectifying an issue that was brought to our attention. The problem has since been fixed and the app is now working as it should be. We always endeavour to provide exceptional service where our products are concerned, and apologise for inconvenience this issue may have caused. If you have any further feedback or questions regarding our products, please give us a call on (02) 4304 3000. Kind Regards, CountryNet Software
Reset Password
It should not be up to the school to decide my password, I should be able to reset as it is a hassle having to go back to the school to access the website
