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BookingCenter

BookingCenter

by BookingCenter.com LLC

1 ratings
2 reviews
📊 Productivity
✈️ Travel
Free

Details

  • Released
  • Updated
  • August 31, 2017
  • April 22, 2026

Features

Developer

BookingCenter.com LLC
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BookingCenter screenshot #1 for iPhone
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BookingCenter screenshot #3 for iPhone
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About

This tool streamlines hotel operations by managing guest and staff requests, and tracking incidents. It facilitates guest communication for services like room service or massages, and provides staff with a live dashboard and push notifications for efficient request fulfillment. Incident reports are automatically generated with visual data.

✓Guest and staff request tracking
✓Incident reporting and analysis
✓Live dashboard with push notifications
✓Automated incident report generation
✓Guest communication for services
✓Integration with MyPMS
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What's New in BookingCenter

1.2.7

April 22, 2026

* Added biometric log in with Face ID or Touch ID — enable it on your first login with "Remember Me" checked. * Added "Logged Out" confirmation screen now appears after logout to resolve log out loops * Fixed an issue where returning to the app after it sat idle in the background could get stuck in a login loop. * Improved stability and reliability during extended use * Additional Performance Enhancements: Optimized the app for smoother and faster performance.

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User reviews

Most RecentHighest RatedLowest Rated

Love the Housekeeping and Maintenance features!

We have deployed this for our hotel customers to track their staff requirements for both housekeeping and maintenance. It’s been awesome. The way it updates the front desk system is seamless, and allows us to incentivize hotel staff for better performance and completing tasks on time.
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Self check-in system is smooth!

The MyGuest system backs up the BookingCenter Self Check-in process in a cool way. I can watch the day as Guests get their emails and texts, sign their contracts, and check in. But what’s great is that when something breaks, the app notifies who is responsible and we can fix it proactively. We’ve saved some guests having a fit by correcting their issues before they even knew about it. Well done, BookingCenter!
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FAQ

What is BookingCenter used for?

BookingCenter is a powerful concierge tool for hoteliers, designed to track and manage guest and staff requests, as well as hotel incidents. It helps streamline communication and ensures requests are fulfilled efficiently.

Can BookingCenter be used as a standalone system?

Yes, BookingCenter can be used as a stand-alone system. It also offers integration capabilities with MyPMS for enhanced functionality.

How does BookingCenter handle requests?

BookingCenter uses a live dashboard and push notifications to track requests, ensuring they are not missed. Staff can be set up with notification rules to monitor fulfillment times, like notifying a manager if a housekeeping request is overdue.

Does BookingCenter offer guest communication features?

Yes, guests can use BookingCenter to communicate with hotel staff for various services, such as ordering room service or booking a massage. It also allows guests to explore the venue and local area.

What kind of reports does BookingCenter generate?

BookingCenter automatically creates Hotel Incident Reports. These reports include graphs that visually represent relevant details, providing insights into operational performance.

What devices is BookingCenter available on?

BookingCenter is available on iPhone, iPad, and iPod devices, making it accessible for staff and guests across multiple platforms.

How often is BookingCenter updated?

The latest version of BookingCenter is 1.2.7, which was last updated on April 22, 2026. This indicates a commitment to ongoing development and improvements.

Does BookingCenter have ads?

No, BookingCenter does not contain advertisements, providing an uninterrupted user experience for both staff and guests.