BookingCenter vs Phone.com Meetings
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BookingCenter
This tool streamlines hotel operations by managing guest and staff requests, and tracking incidents. It facilitates guest communication for services like room service or massages, and provides staff with a live dashboard and push notifications for efficient request fulfillment. Incident reports are automatically generated with visual data.
- Guest and staff request tracking
- Incident reporting and analysis
- Live dashboard with push notifications
- Automated incident report generation
- Guest communication for services
- Integration with MyPMS
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A powerful concierge tool for a hotelier's Guests integrated with a Request and Incident Tracking system for a hotel's Staff. BookingCenter can be used as a stand-alone system or integrated into MyPMS. Perfect for hotel staff to track and review guest & staff requests and maintenance logs. Whether these requests come during the booking process, pre-arrival, or while on-site. Whether ordering room service, housekeeping, or asking to book a massage, this mobile concierge means guests can communicate with you, explore your venue and your local area on any desktop or mobile device. No need to download anything. With a live dashboard and push notifications, Requests are tracked and detailed by your staff, meaning requests don't get 'lost'. Each User can be setup with 'notification' rules so that a manager, for example, can be notified if a Housekeeping requests hasn't been fulfilled in 45 minutes. Hotel Incident Reports area created automatically, with graphs showing relevant details. The system provides clear opportunities for training to improve guest services.
Phone.com Meetings
Conduct virtual video conferences with screen sharing and participant management. Schedule calls, invite contacts, and utilize text chat for notes. Access a history of past calls, including recordings.
- Conduct conference calls with video
- Screen sharing during meetings
- Schedule calls and invite participants
- View participant thumbnails and identify speakers
- Record meetings
- Access meeting history and recordings
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A virtual video conferencing suite giving you the freedom to work – anytime, anywhere, on any device. Features Include: Conference Calls: ● Conduct conference calls with video and screen sharing ● Schedule calls or start a call with the click of a button ● Invite participants from your integrated address book Online Meetings: ● See thumbnails of participants, and who exactly is speaking ● View callers logged in via webcam ● Video screen share with other attendees during any online meetings. ● View shared files and documents ● Mute and add/remove participants from within your call ● Use text chat, take notes and save for later in your call history ● Record your meetings Meeting History: ● View your call history including conference stats ● Listen to, share, or download your conference recordings
Screenshots
Verdict
The clearest difference is review sentiment: BookingCenter at 100% against Phone.com Meetings's 25%. BookingCenter also leads on rating (5.0 vs 3.4). Phone.com Meetings's advantage is update cadence (fortnightly vs every 11 months) and ratings volume (7 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BookingCenter holds the better App Store score, 5.0 against 3.4. That said, the two scores are not equally well evidenced: Phone.com Meetings has 7 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 100% of BookingCenter's written reviews are positive against 25% of Phone.com Meetings's.
BookingCenter ships an update every 11 months, Phone.com Meetings fortnightly. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | BookingCenter | Phone.com Meetings |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | 3.4 (7 ratings) |
| Positive reviews | 100.0% of reviews — better | 25.0% of reviews |
| Number of ratings | 1 | 7 — better |
| Update frequency | Every 11 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 | 13.0 |
| Further details — not scored | ||
| Size | 7 MB | 174 MB |
| Age rating | 4+ | 4+ |
| Developer | BookingCenter.com LLC | Phone.com, Inc. |
Customer experience
BookingCenter
Phone.com Meetings
In-app purchases
BookingCenter
No in-app purchases
Phone.com Meetings
No in-app purchases
Questions
Is BookingCenter free?
Is Phone.com Meetings free?
Which has better reviews, BookingCenter or Phone.com Meetings?
Do BookingCenter or Phone.com Meetings have ads?
Which is updated more often, BookingCenter or Phone.com Meetings?
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