smartQ vs BookingCenter
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
smartQ
This visual task management app centralizes work assignment, progress tracking, and team communication. It's adaptable to any workflow and accessible from any internet-connected device, including iPhone and iPad.
- Visual task management
- Work assignment
- Progress tracking
- Team communication
- Centralized storage
- Workflow customization
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smartQ is a visual task management app - assign work, track progress and store team communication in one central place. Adjustable to fit any workflow. You can access smartQ from any location, through internet, and now on your iPhone or iPad too! This app requires a smartQ account.
BookingCenter
This tool streamlines hotel operations by managing guest and staff requests, and tracking incidents. It facilitates guest communication for services like room service or massages, and provides staff with a live dashboard and push notifications for efficient request fulfillment. Incident reports are automatically generated with visual data.
- Guest and staff request tracking
- Incident reporting and analysis
- Live dashboard with push notifications
- Automated incident report generation
- Guest communication for services
- Integration with MyPMS
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A powerful concierge tool for a hotelier's Guests integrated with a Request and Incident Tracking system for a hotel's Staff. BookingCenter can be used as a stand-alone system or integrated into MyPMS. Perfect for hotel staff to track and review guest & staff requests and maintenance logs. Whether these requests come during the booking process, pre-arrival, or while on-site. Whether ordering room service, housekeeping, or asking to book a massage, this mobile concierge means guests can communicate with you, explore your venue and your local area on any desktop or mobile device. No need to download anything. With a live dashboard and push notifications, Requests are tracked and detailed by your staff, meaning requests don't get 'lost'. Each User can be setup with 'notification' rules so that a manager, for example, can be notified if a Housekeeping requests hasn't been fulfilled in 45 minutes. Hotel Incident Reports area created automatically, with graphs showing relevant details. The system provides clear opportunities for training to improve guest services.
Screenshots
Verdict
The clearest difference is review sentiment: BookingCenter at 100% against smartQ's 50%. BookingCenter also leads on rating (5.0 vs 4.7). smartQ's advantage is update cadence (every 2 months vs every 11 months) and ratings volume (70 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BookingCenter holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: smartQ has 70 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 50% of smartQ's written reviews are positive against 100% of BookingCenter's.
smartQ ships an update every 2 months, BookingCenter every 11 months. Both last shipped on October 24, 2026.
| Parameter | smartQ | BookingCenter |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (70 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 50.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 70 — better | 1 |
| Update frequency | Every 2 months — better | Every 11 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 14 MB | 7 MB |
| Age rating | 4+ | 4+ |
| Developer | 5pm | BookingCenter.com LLC |
Customer experience
smartQ
BookingCenter
In-app purchases
smartQ
No in-app purchases
BookingCenter
No in-app purchases
