Useless: app is as useless as their customer service.
0/10, 0 stars, would eat my hat before recommending.
Response from developer
Thanks for reaching out, Erin. We’d really like to look further into the event you used the app for to address your experience. Please connect with Jonny at support@boomset.com so we can assist.
Business Development Representative
Response from developer
Thank you for your feedback and kind words! We look forward to making your event - and lead capture - experience just as seamless in the future.
How do I download the excel spreadsheet ?
619-502-0485
Response from developer
Thanks for your feedback! To download your report, head to your event’s dashboard and tap "Export" in the top-right corner. Enter your password and then follow your device’s prompts to send your lead report. Feel free to visit our Help Desk and the following article for more info: https://boomsethelp.zendesk.com/hc/en-us/articles/205195738-Sending-reports-reading-reports
Needs a “booth rush” mode
Response from developer
Thank you for this valuable feedback. Our lead retrieval experience can be customized to include as many questions as you’d like. Once a lead is scanned, it automatically brings you to prioritize and take notes on the conversation, which you can skip and fill in later. Our team strives to deliver efficient solutions and we look forward to continuing to do so for your future events. We’d be happy to discuss this further if you have additional feedback.
Does not do anything, no interface for lead capture.
Response from developer
Thank you for your feedback - we highly value it! Our Lead Retrieval app is intended for event planner use and not universal - i.e. it cannot be used to collect leads at any/every show unless we are also printing the badges or you have access to the event organizer's attendee list. Boomset is one of the most respected Lead Retrieval capture tools in the market, used by Linux, SXSW, and Gainsight to name a few. Our tool captures lead info via QR codes (or NFC tapping) that have been created and used via our platform, in this case by your event’s organizer.





