Clunky and Barely Works
The UI is confusing and clunky. The calendar doesn’t update and we constantly miss things until the last minute. How hard is it to sync an iCal? I would prefer the school use a different app.
It works but feels unfinished
Have used booster hub for two seasons now and it generally works. It could use feature updates in the chat section to be honest. Reactions to others posts would streamline the chat so we don’t have to wade through 20 comments agreeing with something someone posted. Reactions would let that be 20 likes or thumbs up etc and we could move on. Also, I get notifications that the comment I just read while in BoosterHub has arrived. After I read the comment and then locked my phone. The slow speed of messages also deters using BoosterHub for smaller groups within the band from using it for messaging if time is sensitive. It’s easier to use other apps. The other function within BoosterHub all seem to work well enough that we keep using it so that’s good. The majority of parents and students seem to spend the most time in the chat function so I would like to see that area updated to have better functionality.
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Does not work
Just that simple. I’ve been trying for days to get it up and running. I get an invalid credentials message. Giving up.
Smartest Tool We’ve Got
BoosterHub has been a lifesaver for us! We love it and it’s allowed us to increase our volunteers and raise significant funding. Genius!
Olivia - Parent and Volunteer
This App has been a life saver!!! Highly recommend this app to any club. You will not be disappointed!
It’s Great!
Totally recommend this app for ALL booster clubs. It brings everything together to make it easier on the organization and communicating with everyone involved. It also keeps the history of all it in one place for those that come the next year. They have a reference for all parts. Big or small make it easier on everyone and get the BoosterHub App!!
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Great all-in-one tool for booster clubs
Super convenient to have all these booster club features in one app. Our club was able to retire several other softwares and just use BoosterHub for everything. We’ve made back far and above the price, through the use of fundraising, merchandise, tickets, and other functions.
Version 2.0 is Awesome!
We’ve been using BoosterHub for two years. It’s been a game changer for our club. The previous App had a few issues, but version 2.0 has solved those. Definitely recommend.
Great App
The new app is highly improved, thanks to the team for always listening and improving things for all of us.
Clunky and slow
The chat feature is slow and will NOT clear it’s notifications after reading. It just stacks up and up. The payment system is clunky as well. We ONLY use this because we have to; the school district requires it.
Great App For Booster Clubs
Great tool for easy communication with other parents and keeping track of booster info.
Wish I Could Give It Zero Stars
Where do I start? I’ve used a lot of bad apps in my day, but this one is one of the worst by far.
The chat functionality is terrible. Perhaps it’s the Admins who don’t know how to enable better functionality, but I would hope that if they didn’t know how to do it they would’ve reached out to the dev team by now. It’s one big dumping ground of chats that is very unhelpful.
The second thing is when you try to reply to a chat or make a chat it takes way longer than necessary for the chat to send. Often times I have to press it twice which then results in a double posting. In general, the entire app is very user unfriendly.
The desktop site is equally as bad as the app is.
I’m going to recommend to our band leadership team that they, switch from BoosterHub to something like Cheddar up.
The chat functionality is terrible. Perhaps it’s the Admins who don’t know how to enable better functionality, but I would hope that if they didn’t know how to do it they would’ve reached out to the dev team by now. It’s one big dumping ground of chats that is very unhelpful.
The second thing is when you try to reply to a chat or make a chat it takes way longer than necessary for the chat to send. Often times I have to press it twice which then results in a double posting. In general, the entire app is very user unfriendly.
The desktop site is equally as bad as the app is.
I’m going to recommend to our band leadership team that they, switch from BoosterHub to something like Cheddar up.
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Find Something - Anything - Better!
ZERO STARS!!!!
Seriously the worst app and website I have ever used. Accounting software doesn’t work as it should. App is severely limited. Website is sooooo slow and will glitch at random times and reset the page you’re on which is super frustrating if you are trying to add a calendar or volunteer event. Duplicate button? Yep, it has one but it doesn’t actually duplicate the event that you want to. You still have to go in and edit the new event with the correct dates and times. Well, most times. About 1 time out of 10 it will actually duplicate all info. When you click on a field to type in it, it will kick you out of the field and delete what you’ve typed so you have to click the field again. And then it will do it…. Again.
Wanting to give something a time? You can click the arrows to change the time but don’t hesitate for longer than a millisecond. It will close the edit field and show whatever time you happened to stop on and you have to click in the time field and do it all again. Or it will just randomly close on you.
Want to set up a payment plan? It will do that. But if anything needs to be adjusted after the auto pay is in effect, you can’t. It screws up the entire system either continuing to charge the invoice even if there isn’t a balance left or accounting for payments not yet made if the autopay is cancelled early.
And forget editing or deleting a transaction if you’ve accidentally typed something in wrong or duplicated it. You can’t do either of those easily, or at all, in some cases.
I could continue but this is getting ridiculously long. Our booster club will be finding new software when it’s time for renewal.
Seriously the worst app and website I have ever used. Accounting software doesn’t work as it should. App is severely limited. Website is sooooo slow and will glitch at random times and reset the page you’re on which is super frustrating if you are trying to add a calendar or volunteer event. Duplicate button? Yep, it has one but it doesn’t actually duplicate the event that you want to. You still have to go in and edit the new event with the correct dates and times. Well, most times. About 1 time out of 10 it will actually duplicate all info. When you click on a field to type in it, it will kick you out of the field and delete what you’ve typed so you have to click the field again. And then it will do it…. Again.
Wanting to give something a time? You can click the arrows to change the time but don’t hesitate for longer than a millisecond. It will close the edit field and show whatever time you happened to stop on and you have to click in the time field and do it all again. Or it will just randomly close on you.
Want to set up a payment plan? It will do that. But if anything needs to be adjusted after the auto pay is in effect, you can’t. It screws up the entire system either continuing to charge the invoice even if there isn’t a balance left or accounting for payments not yet made if the autopay is cancelled early.
And forget editing or deleting a transaction if you’ve accidentally typed something in wrong or duplicated it. You can’t do either of those easily, or at all, in some cases.
I could continue but this is getting ridiculously long. Our booster club will be finding new software when it’s time for renewal.
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Wish I Could Give It Zero Stars
Where do I start? I’ve used a lot of bad apps in my day, but this one is one of the worst by far. The chat functionality is terrible. Perhaps it’s the Admins who don’t know how to enable better functionality, but I would hope that if they didn’t know how to do it they would’ve been abled it. It’s one big dumping ground chats that is very unhelpful. The second thing is when you try to reply to a chat or make a chat it takes way longer than necessary for the chat to send. Often times I have to press it twice which then results in a double posting. In general, the entire app is very user unfriendly. The desktop site is equally as bad as the app is. I’m going to recommend to our band leadership team that they, switch from BoosterHub to something like Cheddar up.
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Does Not Work
The chat feature does not work. The payment feature is not secured. There is no telling what this app is doing with credit card information. As far as I can tell the payment processing is handled on some website. If you overload the app, it will break and you are able to see programming code. It looks like the app was built by someone with little experience in mobile application development .
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Chats won’t load
Chats won’t load and files don’t show even when marked public.
Do not use!
Doesn’t work. Unfortunately, this app was chosen by all my kid’s booster clubs. I can’t even see chats because they won’t load, or will load chats from years prior. Too many glitches, DON’T USE IT FOR YOUR BOOSTER CLUBS! BEWARE!
The least performant app I’ve ever used
Booster Hub was unfortunately chosen by our HS marching band to communicate with families involved with the band. Both the iPhone app and the website are so slow and experience so much latency they are barely useable. Some of the other parents and I have started referring to it as “the band crap-placation”. Given how easy it is to host applications on modern technology nowadays, I honestly have no idea how they manage to make their application so slow.
If you are considering using Booster Hub for your community, I suggest you show a little kindness to your members and choose something else.
If you are considering using Booster Hub for your community, I suggest you show a little kindness to your members and choose something else.
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Great tool
BoosterHub has been very helpful for our club. We built our website with it and are able to sell things online.
Customer support has been amazing.
Customer support has been amazing.
Highly Disappointed
Don’t waste your time and especially your money. This program does not work properly most of the time and we are left to contact customer service repeatedly. All the features we were sold on hardly ever work. Such a waste. Our members are constantly complaining of issues that make the job much more complex and time consuming. There are zero refunds offered and we are constantly told they are “working” on it while we are left to be the guinea pigs on a program that needs work still. Look elsewhere especially if you are an organization that has an audience Last her than one.
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