App and website are equally bad
Our district transitioned to this program from a different one and it has been nothing but a struggle with both the app and the website. First off the payment system that was supposed to be wrapped into this had to be replaced with another one because it never worked and then the school forms to complete is glitchy and will work arbitrarily or not at all. Their “support” is one video and a couple of basic questions answered but after that refers you to the district. It’s basically a mess. I wish we would go back to a couple of other websites that worked vs this promised all in one that doesn’t.
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Trash Platform
When I say that the absolute worst part of every athletic season, hands down, is using this stupid site to manage my son’s athletic eligibility is not exaggerating even a little. Why this platform makes this entire process so cumbersome is beyond me, especially when there is zero need for it to be so difficult. If there was ANYTHING I could do to avoid using it, I would. If you are a school system looking for a way to easily manage athlete data in regards to eligibility, save your athletes and parents the inevitable headache and LOOK ELSEWHERE.
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A chance to improve
Our district is required to use this app. So Rank One here’s your chance to improve your app! Communication is essential for players and coaches but right now it’s super unfunctional we need push notifications in time with an ability to add calendar ability. Look at TeamSnap, band, player space, game changer for inspiration. We are required to use you so creators get creative!
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Cannot turn off email notifications
Our school district is new to this platform. Parent accounts are not given the ability to control notification settings. So for every message or event created by a coach or team member, parents receive an email. The email has zero information, only informs that one needs to check the app. With push notifications on, I do not need an email. With a team that has a lot of chatter, it’s easy to have my inbox full of emails (with no substance) telling me to check the app to see messages I was already alerted to via push notifications. I am disappointed we are not given options on how we’d like to receive communication.
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How can an app in 2026 be so bad
Our school district just switched to Rank One. I understand the desire to streamline and curtail communication between coaches and players to one platform, but this app has been a big disappointment. No web-based access to your account - only through the app which would be fine if the app was good. No text notifications - only email, features are clunky and seems at least a decade behind user experience functionality. Kudos to their sales team for selling such a poor product to our district, but from a parent perspective, there has to be better alternatives out there.
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