Cannot turn off email notifications
Our school district is new to this platform. Parent accounts are not given the ability to control notification settings. So for every message or event created by a coach or team member, parents receive an email. The email has zero information, only informs that one needs to check the app. With push notifications on, I do not need an email. With a team that has a lot of chatter, it’s easy to have my inbox full of emails (with no substance) telling me to check the app to see messages I was already alerted to via push notifications. I am disappointed we are not given options on how we’d like to receive communication.
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How can an app in 2026 be so bad
Our school district just switched to Rank One. I understand the desire to streamline and curtail communication between coaches and players to one platform, but this app has been a big disappointment. No web-based access to your account - only through the app which would be fine if the app was good. No text notifications - only email, features are clunky and seems at least a decade behind user experience functionality. Kudos to their sales team for selling such a poor product to our district, but from a parent perspective, there has to be better alternatives out there.
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Sucks
The app says it needs an update now I can’t login
No Body Uses It
No Body Uses it because it’s not helpful. It’s overly complicated and time consuming.
Won’t update
When I open the app, it says to go to the App Store and update to the latest version. When I go to the App Store to do that, there is no update. It just opens the app and then I get the same message. I can’t use it until it allows me to update. Help!






