Useless unreliable App
I’m forever having to reinstall this app to be able to reconnect my hearing aids. If I had a £1 for every time I had to reinstall it, I’d be a wealthy man!
Not good
Keeps turning off aids can’t turn back on 🙁
Cannot Register
Like other reviews, this app won’t allow me to register. I fill in all the details but Register button does nothing. Interestingly, nor does the Postcode Lookup button, so something is clearly amiss.
Refreshing the screen sets all fields back to blank and I have to fill them all in again. Tried 3 times and gave up.
Refreshing the screen sets all fields back to blank and I have to fill them all in again. Tried 3 times and gave up.
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How Much
1. After many time my iPhone will not talk to each other.
2. Blue tooth is unreliable keeps dropping out
3. Did not know I had to PAY for additional filters and domes.
4. Don’t get me wrong they are good, but not 4k good.
2. Blue tooth is unreliable keeps dropping out
3. Did not know I had to PAY for additional filters and domes.
4. Don’t get me wrong they are good, but not 4k good.
App failure
Scooper
this app has become a nightmare since upgrading. I have to keep deleting and reinstalling the app.
It’s just not good enough. It means you can’t adjust the app to your circumstances.
Get it sorted! N
this app has become a nightmare since upgrading. I have to keep deleting and reinstalling the app.
It’s just not good enough. It means you can’t adjust the app to your circumstances.
Get it sorted! N
Can’t even register! Doesn’t recognise address just stuck and frozen page
Stuck on register page rubbish app
Appalling
Try to book an appointment and the screen goes blank. What a waste of time!
Worse App Ever
The only thing this app is good for is changing the volume on my hearing aids. Trying to manage appointments simply does not work, all I ever get is a message saying there is a connection fault and check my internet. This message
appears regardless of internet source. To make it even more annoying the helpline was not at all interested in the problem 😡
appears regardless of internet source. To make it even more annoying the helpline was not at all interested in the problem 😡
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App and Boots’ systems not merged and aligned.
I made an appointment using this app which was confirmed. When I attended the specialist at Boots did not have me on their system.
A second experience I made an appointment which was confirmed. I received a text indicating it had to be cancelled. The next day I received a text reminding me to attends the cancelled appointment.
A second experience I made an appointment which was confirmed. I received a text indicating it had to be cancelled. The next day I received a text reminding me to attends the cancelled appointment.
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A waste of time
My top of the range aids will not connect to the app.
Awful
Slow, clunky and impossible to register. Move screens and you lose everything. Built for 1983… 40+ years out of date.
Disgusted
The audiologist doesn’t tell you how useless the app is with its disconnection problems. They’re only interested in relieving you of £3.6k of your money. I’ve got to see her next week. I hope I don’t upset her too much when I ask for a full refund.
Nightmare
App shows available bug when you pick one it then states it’s no longer available, surely it can’t be difficult to sort out your system, pathetic
Nightmare
Impossible to register tried for over an hour
Got nowhere after an hour
Poor poor app. Takes ages then locked me out. Going to delete and try again, failing that ., I probably go elsewhere
Literally does not connect to your phone
Very poor connection, constantly having to reinstall the app. Not happy
Don’t bother
The app only recognises one hearing aid and even then, can’t pair itself to the aid. Stick with Phonak’s app.
Possibly the most useless app ever
It just doesn’t work, you can find an appointment but when you try and confirm it just doesn’t do anything, absolute garbage, was it even tested, I don’t see many good reviews at all??
Tried to download the app 4 times No joy!
Downloaded the phonak app instead worked instantly!
Jury's still.out...
UPDATED. App reloads attempted. 3rd time lucky, maybe due ton recent app update/ revisions.