Bose Reviews: Is It Legit?

Customer Experience

Positive experience47.3% of reviews
Neutral8.0% of reviews
Negative experience44.7% of reviews

~ Based on 3,417 written reviews from the US App Store.

What users say about Bose

Is Bose Safe?

Bose appears safe based on user ratings. AppsHunter Safety Score for Bose is 97/100.

This assessment is based on 182,266 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.0% of ratings point to a safe experience
1.0% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 181,936 App Store ratings for Bose.

Is Bose Legit?

Bose appears to be a legitimate app. AppsHunter Legitimacy Score for Bose is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Falha no earbud QuietComfort ultra gen 2

O app está impactando na sincronização dos fones. Quando está instalado, cada fone apresenta um tempo de reprodução.

Doesn’t work

App sounds great in theory but in reality it never works?

New update sucks

Every update I find myself reconnecting the sound bar 700 system. New update Bose wants to login into my email, now is not just the Bose app it wants more of my privacy I disagree. With every other update am tired of keep reconnecting the system now ill stick with a real surround sound system like Klipsch something that is fix.
Show more

Seamless connection

I love the real time EQ settings that adjust in real time as you listen. No lag or quiet time at all. And for an app, there’s lots of flexibility in the EQ settings as well. Not all music device apps are worth using regularly, but the Bose app will be one I use often when using my headphones. Very happy user.
Show more

Mysterious self-destruct

Hi Bose Support,

I'd like to report an issue with the Bose app that required a full reinstall and re-setup of all my products.

Setup:
- iPhone 17, iOS 26.6.2 (no iOS change before or during the issue)
- Bose app version: 13.3.4 (latest)
- Products: qc earbuds, qc 45 and qc headphones

What happened:
- Yesterday, all three products stopped connecting through the app one after the other. They had all been set up in the app and worked normally until then for years.
- Audio sometimes still connected through iOS Bluetooth sometimes automatically connecting sometimes manually, and the app still listed all products with a "Connect" option. Tapping "Connect" sent me to the "Ready to connect" pairing screen instead of connecting.
- The headsets worked normally with my MacBook throughout, so the hardware isn't the problem.
- The app had also not auto-updated, even though auto-updates are on for all apps.

What I tried:
- Updated the app manually: no change.
- Confirmed the app's Bluetooth permission was on.
- Deleted the app, restarted the phone, and reinstalled. After that, every product showed "Finish setup." Completing setup only worked after forgetting each headset in iOS Bluetooth settings and re-adding it through the app in pairing mode.
- One product kept showing "Connect" while powered off and had to be removed from the app and added again.

The issue is resolved now, but only after re-setting up every product. Since all three failed at once with no change on my side, this looks like an app-side problem, possibly a failed or partial update. Please pass it to the app team.
Show more

Got My Approval

Excellent sound quality the Bose name speaks for itself.

Bose

Purchased Bose Lifestyle Ultra theater system and we love it. Using it through the Bose app is nice. It was easy and straightforward to set up.

Not one star

It does not connect

Bose sound bar

App and customer service are excellent. Mr Lee is great.

Good Used Ear Buds Gen II

I like them, it’s all I need!

Microphone

I just got these in July from Boses’ Amazon store, and the microphones have never worked.

Update permissions issue

Tried reinstalling and updated app doesn’t request Bluetooth permissions.

All the Bluetooth link does is take you to the iOS Bose app page displaying the ‘Allow Bose to Access’ list. Bluetooth doesn’t appear on that list. This omission makes the installation impossible.

Please fix or tell me what iOS settings I have wrong. Thanks!
Show more

Won’t connect to my headphones

Used to work normally, but now refuses to recognise my headphones, even though they are connected to the phone, and the app CLEARLY sees them because it shows me the right model to connect to, but never connects

worked until recently

even with the newest update, cannot log in (says url doesn’t exist) and doesn’t register on the app as connected. headphones work fine, the app just sucks.

High Quality, Simple, Great Value

Connecting to my phone, our TV, and computers, this multi-use Bose speaker gives me a high quality sound and easy to connect, I would buy this again. Might get a second one, family keeps taking mine.

Es fácil de usar

Se conectó en segundos y te da todo lo que necesitas

Voice prompts disappeared

The latest firmware update completely ruined the user experience by stripping away spoken voice prompts and verbal battery percentages.

Severe decline over the years

This is not the Bose from years ago. I have most expensive sound bar & module. Every other month, just disconnects and I have to spend 2-3 hours to get all systems sound back via this buggy app. Hate it. Will never buy another product again

Shortcuts - could be better

The concise explanation is so concise it left me baffled. 😕

Great Product

Like their products, this app is built to be used with ease and confidence