Software
Love Sonos sound systems when they work. Still too many glitches with their software.
Used to be the best
Have you heard of Claude? Use it to improve your app!
Sonos sucks and they don’t care — BUYER BEWARE
I’ve invested thousands of dollars into my 8 SONOS devices and they took a great customer experience and shredded it. They will tell you they e taken feedback and improved the app but I can tell you first hand it’s simply awful to deal with. Hate it — and SONOS gives lip service. Buyer beware!
Poor service
The review will come as no surprise to Sonos as its well documented about the poor performance of the app since the big update, poor connectivity, unresponsive and boringly slow, used to love Sonos but now wish I a had invested in a more professional service provider, shame on you for getting to this point!
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Inconsistent AirPlay Performance
AirPlay performance has not been good lately. I have a Move 2 and the current generation Amp - when playing content via AirPlay the devices connect, play for about 1-5 seconds then stop and buffer endlessly. I’ve triple checked my WiFi network and the issue isn’t due to network congestion or lack of bandwidth or speed.
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