Used to be perfect …
… now, most frustrating app I own!
Constant Drops
I have had Sonos products for years. While the hardware seems good in terms of sound quality, the app sucks so badly. Speakers constantly drop out. I have spent hours with tech support and trying everything I can find on the internet to fix - and nothing - continuous drops in the middle of songs - just a speaker here and there, not the whole system - but it really ruins the experience. If I had to do it all over again I wouldn’t touch Sonos with a 10 foot pole.
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Beaucoup de bugs depuis dernière mise à jour.
Le contrôle du volume ne fonctionne pas dans toutes les pièces et les changements de paramètres des hauts-parleurs ne sont pas sauvegardés. Pourtant tout fonctionnait bien avant.
Horrendous
The most asinine , poorly developed, unintuitive app in existence. I really commend Sonos and the developers for really sticking to subpar and lower than mediocrity programming. Hurrah!
Breaks every time it updates
Every time the app or the hardware updates everything stops working. It’s horrible in eager to move away from Sonos.
App stinks
The app still stinks. Volume operation is ridiculous. I know it’s just so you can harvest my data but terrible that you have not yet managed to make the app nearly as good as it was five years ago. Do better.
Exceptional sound, seamless experience
I can’t say enough about Sonos! I love how intuitive the app and system is, how effortlessly it adapts to any space, and how beautifully the sound fills my home. Over the years, I’ve added a speaker to almost every room, and now music follows me wherever I go. Or I take it with me to the patio or beach. The sound quality is exceptional, the plug-and-play simplicity is brilliant, and the app just keeps getting better.
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Worst app
It’s rarely working , I’m really close to sell everything and go back to wired system
Why keep changing things??
I swear when we got your system, we really loved it and ever since then it has gone downhill for one reason or another. Why do you keep fixing things when they’re not broken? The app is very confusing. Looking for alternative though we’ve got about 20 speakers.
Still full of bugs
I’ve owned Sonos speakers for over a decade. The speakers are great- the system is glitchy and temperamental. Often it doesn’t even work. Like right now- not working so I’ll have to do the usual and reset everything.
Buggy app continues
So many issues continue to plague the app. We've seriously contemplated dumping Sonos for new hardware but the investment in hardware keeps us tied to Sonos and they know that..
The recent app overhaul is a step up but speakers randomly start playing music by themselves. Wtf.
The recent app overhaul is a step up but speakers randomly start playing music by themselves. Wtf.
Easy to use
I am very, not tech savvy, but I love my Sonos app and music. I play this in the house and on our patio and it’s so easy to choose which room I wanna listen in turning up and down the volume playing the music I want it’s great!
Horrible customer service
Ever since the new app, we’ve had nothing but problems and I haven’t had my music library since the new app. They corrected it for me one time and then as soon as there’s an update, it’s gone again and I have to deal with their horrific customer service.
Connection
It goes off line sporadically. The speakers disconnect from each other episodically.
Here we go
Did the latest update. Thought I’ll put some music around the house. Nah “ unable to connect, try again later” what use is that?
Impossible to use the system consistently
Too many issues with using multiple speakers. Not fun constantly adjusting.
Sonos
Love it so good can’t get enough
Love My Sonos
Great Speakers,,my house has one in every room. Perfect true sound ❤️
Terrible connections
It always loses connection with Spotify.
Stone cold worst software compared to hardware
How can a company have such nice well made hardware in speakers with design and quality but the app cannot stay connected or work for more than a week.
It’s been years like this also. Completely unusable.
It’s been years like this also. Completely unusable.
