Unreliable and frustrating
I don’t think this is news to anyone, but I have an old Sonos system and I can say for the last number of years it has had more attitude then my teenage daughter. Basically it decides when it’s going to work when it’s gonna stop when it’s going to have zones appear and reappear. I have tried the book and had professionals look at it. I’ve reconfigured my system installed and uninstalled and reinstalled. All software gone back on updates and even factory reset all of the speakers and hardware. It’s been a total nightmare. But about a month ago, everything seemed to reappear and has been giving me no problems. I wonder if it will last if not, I’m ditching this system all its hardware and looking for something else.
Show more
Play:5 and Era 100 don't work together!
Very disappointed that the new series of Sonos product cannot work with Sonos 1 controller. - It makes kive snd upgrades very, very costly
Not sustainable
There’s no support for older products that work fine, how hard can it be to implement them in the new OS? I have Sonos products (12) & I’m confined to EBay now & buying older secondhand as the new products work on the new App that doesn’t support older OG products, MAD!If a Nikon lens from the 1940’s can still fit on a Nikon camera made yesterday then, wake up SONOS & do better.
Show more
Over it
Over Sonos not working, can’t access music, speakers falling off the wifi, have to reset. Too much work all the time.
Quality
This company has produced a quality product much like German engineering.




