Worst product on the market
Don’t bother they don’t support their product.
Schedule setting not reliable.
I have had the system for a few months now and find the schedule setting unreliable. In the past month at least 60% of the time one of my zones do not come on using the schedule setting. Have to manually turn on. Also found that once you make a schedule it cannot be modified. For example at xmas had xmas lights tried to change lights to an everyday light and schedule kept going back to xmas lights. Had to creat another schedule. Now i have two zones not working at all. Shouldnt be this difficult.
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New system
Bosso Lights app has been overall a great experience. Being able to apply schedules, do light selections, the nice presets, plus my wife likes the menus so she uses it.
My only gripe is that my installer used two controllers for our property and I have to separately choose each controller and apply presets. Since the house is wired in left to right, it would be nice if they allowed virtual linking of the controllers as one whole unit. This would also allow patterns to flow over into the next controller and not look separated.
My only gripe is that my installer used two controllers for our property and I have to separately choose each controller and apply presets. Since the house is wired in left to right, it would be nice if they allowed virtual linking of the controllers as one whole unit. This would also allow patterns to flow over into the next controller and not look separated.
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Horrible
The accent lighting is supposed to remain solid; however, the lights are malfunctioning.
We are becoming increasingly frustrated, as we were informed that someone would be out today to fix either issues with the app, lights or both, yet we received no notification that no one would be arriving. As a result, we spent the entire day at home waiting. We understand that unexpected issues can arise, but timely communication is essential.
We have had these lights for approximately two months, and they have only functioned properly for about five weeks. Given the $3,200 investment, this situation is understandably difficult and disappointing.
Please let us know how and when this will be addressed. We would like this resolved as soon as possible.
We are becoming increasingly frustrated, as we were informed that someone would be out today to fix either issues with the app, lights or both, yet we received no notification that no one would be arriving. As a result, we spent the entire day at home waiting. We understand that unexpected issues can arise, but timely communication is essential.
We have had these lights for approximately two months, and they have only functioned properly for about five weeks. Given the $3,200 investment, this situation is understandably difficult and disappointing.
Please let us know how and when this will be addressed. We would like this resolved as soon as possible.
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Install
Marco installed our lights and was very knowledgeable and helpful. It was very cold 21 degrees and Marco never complained about anything.
