Worst product on the market
Don’t bother they don’t support their product.
Schedule setting not reliable.
I have had the system for a few months now and find the schedule setting unreliable. In the past month at least 60% of the time one of my zones do not come on using the schedule setting. Have to manually turn on. Also found that once you make a schedule it cannot be modified. For example at xmas had xmas lights tried to change lights to an everyday light and schedule kept going back to xmas lights. Had to creat another schedule. Now i have two zones not working at all. Shouldnt be this difficult.
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New system
Bosso Lights app has been overall a great experience. Being able to apply schedules, do light selections, the nice presets, plus my wife likes the menus so she uses it.
My only gripe is that my installer used two controllers for our property and I have to separately choose each controller and apply presets. Since the house is wired in left to right, it would be nice if they allowed virtual linking of the controllers as one whole unit. This would also allow patterns to flow over into the next controller and not look separated.
My only gripe is that my installer used two controllers for our property and I have to separately choose each controller and apply presets. Since the house is wired in left to right, it would be nice if they allowed virtual linking of the controllers as one whole unit. This would also allow patterns to flow over into the next controller and not look separated.
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Horrible
The accent lighting is supposed to remain solid; however, the lights are malfunctioning.
We are becoming increasingly frustrated, as we were informed that someone would be out today to fix either issues with the app, lights or both, yet we received no notification that no one would be arriving. As a result, we spent the entire day at home waiting. We understand that unexpected issues can arise, but timely communication is essential.
We have had these lights for approximately two months, and they have only functioned properly for about five weeks. Given the $3,200 investment, this situation is understandably difficult and disappointing.
Please let us know how and when this will be addressed. We would like this resolved as soon as possible.
We are becoming increasingly frustrated, as we were informed that someone would be out today to fix either issues with the app, lights or both, yet we received no notification that no one would be arriving. As a result, we spent the entire day at home waiting. We understand that unexpected issues can arise, but timely communication is essential.
We have had these lights for approximately two months, and they have only functioned properly for about five weeks. Given the $3,200 investment, this situation is understandably difficult and disappointing.
Please let us know how and when this will be addressed. We would like this resolved as soon as possible.
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Install
Marco installed our lights and was very knowledgeable and helpful. It was very cold 21 degrees and Marco never complained about anything.
Bosso smart
Love it
Best app
I genuinely don’t think any of these 1 star reviews have used the app ever. This is the most intuitive permanent lighting app on the market. Love my Bosso app so easy to use and I can book out my whole year in it so I never have to manually turn off or turn on my lights ever!
Fix immediately
Can’t have a system run on an app that works on a thread.
Not enough FX features and options
Maybe try to incorporate an FX section that emulates Light o Rama. It would be great to be able to create FX instead of using the mediocre stuff that is available...oh and stop with the updates and videos you have to watch. Nobody wants to update their app every time they open it up or watch your videos.
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Frustrating
This is frustrating. The AI never works. It’ll get the colors, but I’ll never do any of the effects. Then I just did the update and I had to re-enter my Wi-Fi info and it won’t connect.
Horrible app
This app is awful. They make you watch stupid videos to continue and it never works properly
Watch an ad?
I came home tonight and wanted to change my Christmas lights from Thanksgiving to Christmas. I had to watch literally 90 seconds of ads before it would let me control the lights that I’ve already purchased. Nope!
Forced video ads before you change lights
The app updated and forced me to watch 3 video ads where Alison tries to upsell me on smart home features. No skip button. You had to watch ads before you could do anything. Gross.
Recent update forces videos on you.
I don’t need or want to watch your ads of product enhancements. It won’t let the application user into the app without watching the videos. This is a terrible user experience. The product manager should be shamed.
Forcing me to Watch Your Videos?
1 star for making me watch 3 videos for the new updates. I can figure stuff out on my own and schedules for light shows haven’t worked right in a year. You guys are the worst!
Updates are Amazing!
This app is so polished now. I’m looking forward to giving the premium features a try!
Too many changes/updates to app
Normally, updates are a good thing but not for this app. In the month I’ve had this app, they’ve made so many changes and updates that make trying to access your normal features way more difficult. For example, when all I want to do is turn on my permanent lighting, this company’s app forces you to watch multiple videos of new services they provide (and updates) that are irrelevant to me. Additionally, unlike how this app was when I first joined, since one of their updates, the app required me to have to login every time after I exited out of the app. What’s worse is that the app doesn’t even give you the option to automatically save your login info like most apps do. While my experiences with this app are short, it has not been a good experience and if I didn’t have to use this app then I absolutely would NOT! Stay away if you can find a suitable alternative.
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Fix the date selection
New Bosso light owner and quite enjoying creating presets and schedules, but the schedule UI should not allow the End date to be less than the Start Date. C’mon guys, that is basic UI design!
Communication
I’ve been waiting to review the app for the last six weeks. This morning, an app update that included the ability to sync with music was presented in the 3.0 point one update it was gone. I’ve reached out three times to customer service via the app with no reply. I’m starting to question my purchase and the use of this app.
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Please Fix Update
Update 2.0.3 has removed all the default scene settings from the app.
Please get this corrected asap, I will update my review when fixed.
Otherwise super satisfied with my lights and install overall, Thanks!
Please get this corrected asap, I will update my review when fixed.
Otherwise super satisfied with my lights and install overall, Thanks!
