I regret blvd
I’m so sick of the constant issues on their apps
Not worth the expense
Honestly we have had this system for a few years…. For $600 a month it shouldn’t constantly disconnect . It’s soooo frustrating when you have a line of people to check out
CONSTANT Issues, horrible support
This system worked well for about a year. Around the October or November timeframe it started getting glitchy. Payments wouldn’t work right, the iPad wouldn’t link up with the duo or computer. It’s super embarrassing to make clients wait. Then you reach out for support and it takes them 15 minutes or longer to get in touch, all the while you have to keep moving and seeing clients so you never get to connect in a timely manner to fix things. Then they make it seem like it’s YOUR issue. Update the firmware, disconnect everything and re install blah blah blah. Well I am tired of doing that EVERY DAY!! To top it all off, their entire system crashed twice in 2 weeks leaving us stranded unable to check clients out or even access the schedule or write or read notes. PATHETIC, UNPROFESSIONAL and I am going to be cancelling my service and blocking my business credit card, I don’t care if there is a contract (they auto renew you at the end of your contract, very sneaky), if you can’t provide the service I pay for, you don’t get my money.
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Constant issues
I have had so many issues with this system since starting it in October. For the cost, this should be the smoothest running program out there but instead I’m currently having to relinquish the iPad to the computer. There are times when payments don’t go through and I have to restart the iPad, making my clients wait to try the payment again. Looking forward to ending this subscription in 9 months when the contract is up. Square never gave me these issues.
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Horrible
This app and terminal/POS are the worst I have ever used. If I knew it was this bad, I would have NEVER signed up with boulevard. Everyday is a headache trying to troubleshoot this app and terminal
Looks good but functionality and support lack
Was told migration from A/R would be easy and things would work good. But it has been nothing but a nightmare. Their inventory system lacks and is not good for people using medications and needing to track inventory. I have given them suggestions such as allowing us to input decimals for quantities but they don’t listen. I am on with their support at least a few times a week still trying to get things working which is just a waste of hours on end. Things that should be a quick fix takes hours because they are slow at responding and don’t listen well. I could keep going on with issues. If you want to know more feel free to reach out to me and I will share my book of issues.
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Works great and easy to learn
I’ve had Boulevard with the duo for about a year and a half. It’s easy and I haven’t had any problems
Bad
Very bad app for check in. Easy to duplicate profile. Difficult to check in. First name and last name is confused.
Constant Problems!
We recently got this checkout device and it has given us nothing but problems!!
The worst
This is the worst piece of equipment I’ve ever used. Can’t wait to dump it and go back to something that actually works!
Does not work
It says compatible with iOS 11.0 or later but support said it’s only compatible with iOS 13+ . Now we are stuck with an iPad we can’t use and no way to charge clients in person. We have also already paid our first month but have not used this to book clients
