Bow Tie Mobile App User Reviews
Customer Experience
~ Based on 69 written reviews from the US App Store.
What users say
Summarized from real user reviews of Bow Tie Mobile App. Based on 235 reviews and a 4.2/5 average, it highlights the 5 positives and 22 negatives reviewers mention most about this Entertainment app.
Positive things
- 👍Clean and minimalist design
- 👍Easy ticket purchasing process
- 👍Convenient movie time lookup
- 👍Useful for marking favorite theaters
- 💡Flexibility in booking options
Negative things
- 🐛App freezes on logo/splash screen
- 🐛Frequent crashes on launch
- 🐛Login failures and authentication issues
- 🐛Images and movie posters fail to load
- 🐛App becomes unresponsive during ticket booking
- 🐛Slow performance and sluggish loading times
- 🐛Location permissions cause crashes
- 🐛Seating chart contrast is poor and hard to read
- 🐛Dark red on black color scheme lacks visibility
- 🐛Clipboard privacy theft on launch
- ❌Doesn't save user preferences (favorite cinema, region)
- ❌Requires location selection every time app opens
- ❌No Apple Wallet integration for tickets or loyalty cards
- ❌Cannot add past movie purchases for loyalty points
- ❌Voucher purchases not supported
- ❌Rewards system is confusing and unclear
- ❌Loyalty card number cannot be added to app
- ❌No support for food and drink ordering
- 💰Charges $5 booking fee for app purchases
- ⚠️Inconsistent pricing between website and app
- ⚠️Criterion Gold membership removal poorly communicated
- ⚠️Staff uninformed about rewards program
Is Bow Tie Mobile App Safe?
Bow Tie Mobile App appears mostly safe based on user ratings. AppsHunter Safety Score for Bow Tie Mobile App is 82/100.
This assessment is based on 235 user ratings, with an App Store average of 4.2/5.
Safety Analysis
~ Based on 221 App Store ratings for Bow Tie Mobile App.
Is Bow Tie Mobile App Legit?
Bow Tie Mobile App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Bow Tie Mobile App is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
App won’t load beyond the initial logo screen. Tried deleting and reinstalling, same issue
App no longer works. It frozen on the logo.
This app used to work, but not in the last 6 months. Just freezes on the red screen and doesn’t do anything. This app is bricked and useless.
I downloaded the app before reading the reviews. (SMH). Do not download this app I couldn’t even sign in. Do not waste your time. The tech team has a lot of work to do. Such a disappointment. Right now it’s not even worth a star but the “feedback” wouldn’t let me send without putting one on it 😩
Please fix the app!!!
The app stopped working months ago and won’t open past the logo. Completely useless now!!!
It use be be a useful app. Unfortunately for the last 6 months every time you try to open the app it just gets stuck in the initial bow tie cinema screen.
I used to use this app regularly. However here lately all it does is sit on the initial bow tie app screen with the logo and doesn’t go any farther. What’s wrong?
It doesn't work anymore. It doesn't allow me to buy oe even open the app. ig was easy to use but not anymore
Once you select a favorite cinema, it should be a set it and forget it thing. You have to do it each time you open this app. Also, the app sometimes refuses to poll beyond the opening screen. It just gets stuck. Lastly, it was a very under-communicated thing getting rid of the paid Criterion Gold membership. I have yet to see an offer for a special screening of a movie for the regular unpaid Criterion (Blue) Club. Seeing your available rewards is a bit of a guessing game. People at the concessions stand are under informed about Criterion rewards. I know Bowtie can do better.
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App stopped opening up. It remains on the logo page.
App not showing anymore
The app is pretty easy to use. My one complaint is the colors. You have dark red on black. It’s hard to see.
Refused to refund my ticket, can’t sign up for the gold membership, logged me out while I was actively using the app. What’s the point? I guess it’s to make me go back to Regal.
it is SO hard to tell what seats are taken unless you let your eyes adjust. please make that more user friendly !
YOUR APP IS BROKEN FIX IT
Bow Tie never actually saves your favorites location. Other than that it’s a pretty good app for ease of buying tickets.
I can’t buy tickets with a voucher on the app and after I buy the tickets I can’t put them in my Apple wallet. Bow Tie needs to get with the times.
Unable to advance to the seating chart after selecting the number of seats you’d like to purchase.
Can no longer book tickets through the app. After you select a time for a movie, it freezes and you cannot continue. Been going on for weeks and no amount of refreshing the app and trying again works.
