Fantastic
Use it all the time, so easy now even though I am registered disabled. Made my life so much more easy
Grate servis
Love BPL Transport they are very reliable service
Poor customer service and live times are not actually real. None of their services have Live GPS.
Had to contact customer services twice and both times it’s like dealing with low iq trash with no standards. Live times on app are NOT live in anyway shape or form, they just predicted times.
missing information
buses disappear from the map and timings are wrong
👍great
Great service
Awful app. Inaccurate bus times
The amount of times ive gone to a bus stop 30 mins early because the timings on the app are broken is a joke. Even worse when i miss a bus because of this
Colour codes
Love the app now all the buses are colour coded. Brilliant
Not all tickets available
The cheap Sunday tickets for short trips are not available. I have been told by Blackpool Transport to ask the driver and not use this app.
So easy to use and great value
Whenever we come to Blackpool we buy one of the day tickets, such great value and easy to use. The trams are clean, reliable and the staff are so friendly. Blackpool you have your transportation system sorted! Thank you
Superb Local Travel App
Blackpool Transport App is an Excellant Travel App…I especially like the Very Accurate update of where your actual bus is every 10 Seconds‼️‼️‼️
A SUPERB LOCAL TRAVEL APP
⭐️⭐️⭐️⭐️⭐️
A SUPERB LOCAL TRAVEL APP
⭐️⭐️⭐️⭐️⭐️
Blackpool trnsport
Just an easy way and very useful to travel
Brilliant work
From Ryan
Brilliant work
From Ryan
Real time updates.
Always on point, I like the journey planner helps me plan ahead.😊
Blackpool Transport Review.
I give Blackpool Transport a 4/5 stars. This is because i once came out of school ((Hodgson)) and I was walking to the bus stop and the bus came 15 minutes early and me and me friends both missed that bus. It was an inconvenience for us and my friends mum because she had to leave work to pick us both up. But other than that, Blackpool Transport has very decent service and seats and it is usually very clean. Thank you. :)
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Flawed system - be warned!
Partner’s phone was low on battery so she screenshotted her QR-coded ticket to send to my phone - as soon as you screenshot it bars you from your account for 12 hours, and the tram conductor started spouting nonsense about how he “couldn’t scan a screenshot as it would automatically charge for a new ticket”.. (yet then went on to try and make us buy a new ticket as he wouldn’t accept the screenshot).
Anyway we did eventually manage to stay on the tram without needing to buy another (£6) ticket, however I feel preventing screenshots is a very retro and outdated way of policing tickets.
Anyway we did eventually manage to stay on the tram without needing to buy another (£6) ticket, however I feel preventing screenshots is a very retro and outdated way of policing tickets.
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Great App
Easy to use. Can do everything from buying tickets to tracking your bus. Highly recommend downloading
Live vehicle positions do not work
This app is good and helps a lot. However, it used to show the current position of the trams so that you could see if there was one approaching. This feature does not seem to work now which is disappointing.
Good
Good app
.
Is there any way to report issues on the app ? Like issues that have happened on a bus ?
Bad overpriced
.a
Hostile to new users
I used this app for the first time today for a journey I had to make. The first issue I had was that I got locked out of my account for 12 hours because I logged in one too many times. I think it’s because I changed my password and then logged out/back in to ensure the login was still valid before boarding. I had to create a new account to be able to buy a mobile ticket.
The second issue was that when I activated my ticket, I screenshotted it, thinking that I would need to do that in case I had no internet access on the bus. I regularly screenshot all purchases so it didn’t occur to me that it would be a problem. A warning popped up saying I’m not allowed to do that, and I was logged out of the app (again).
When I got on the bus, I found that my pass had been invalidated so I had to purchase another one. I understand the reasoning behind invalidating screenshotted tickets, but the screenshot wasn’t even saved (presumably blocked by the app) and I feel this is policy unfair to new app users who might screenshot purchases out of habit. Keep in mind, I’m a developer myself so I’m particularly tech savvy yet still had this issue - so imagine how many innocent people must be getting double charged for an innocent mistake.
It gets two stars instead of one just because I can’t deny that the app is convenient and works well once I did manage to purchase a valid ticket.
The second issue was that when I activated my ticket, I screenshotted it, thinking that I would need to do that in case I had no internet access on the bus. I regularly screenshot all purchases so it didn’t occur to me that it would be a problem. A warning popped up saying I’m not allowed to do that, and I was logged out of the app (again).
When I got on the bus, I found that my pass had been invalidated so I had to purchase another one. I understand the reasoning behind invalidating screenshotted tickets, but the screenshot wasn’t even saved (presumably blocked by the app) and I feel this is policy unfair to new app users who might screenshot purchases out of habit. Keep in mind, I’m a developer myself so I’m particularly tech savvy yet still had this issue - so imagine how many innocent people must be getting double charged for an innocent mistake.
It gets two stars instead of one just because I can’t deny that the app is convenient and works well once I did manage to purchase a valid ticket.
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