Onboarding not working
I'm stuck in onboarding on iOS. On the "What is your current job and what's your next career step?" screen, submitting my answer returns "Something went wrong reading that. Want to try again?" Tapping "Try again" repeats the same error, so I can't progress.
Device:
- iPhone 14 Pro, iOS 26.6.2
Context:
- The error first occurred on 5 October 2026 at around 13:00 CEST (UTC+2) and has persisted since.
- The input is about 480 characters of plain English text.
- On a previous attempt, the app accepted a longer version but generated a learning path that misread my background. I shortened and clarified the text, and since then it fails to process.
- I have reinstalled the app twice since the error occurred.
Screenshots attached.
Could you check whether there's a length or parsing issue on this step, and whether my onboarding can be reset so I can resubmit?
Thanks,
Francis
Response from developer
Hi Francis, Thank you for the detailed report, and sorry you've been stuck on this step since 5 October. Reinstalling twice shouldn't have been necessary. We're checking how that onboarding step handles length and parsing, especially for answers that have been edited and resubmitted. We can also reset your onboarding so you can start again with your clarified text and get a learning path that matches your background. Please email us at support@brainjuice.app with the email address on your Brainjuice account, and we'll reset it and let you know when the fix is live. In general you can also set this up after the onboarding. It is not necessarily or unchangeable to do it at the start. Thanks for your patience and sorry again for your experience. Best, Victor
badly generated AI videos with cheap CapCut subtitles
I think they scanned textbooks, then told AI to make visuals to match. It’s that’s bad.
I’m spotting mistakes about 25% of the time. This app is awful…I was so excited to get another app like MasterClass or Curiosity. This ain’t it
too many mistakes
Response from developer
Hi chiyapers, could you write us a short email to support@brainjuice.app? I would love to know the topics where you found mistakes. Generally speaking every call gets grounded in an extensive web search but for more niche topics we recommend uploading a PDF.
Nah, this ain’t worth it
Macht süchtig
Gut aufbereitete lerninhalte
I am going to be a genius
Never thought how much it would make it easier to learn just by having it as a feed.
I am in civil engineering so I am using it mostly for math and the videos break down topics really well.
You can upload a PDF or just type in a topic and then get a feed of videos that breaks it down.
There’s also the library that contains a lot of pregenerated fees on different topics. I used it to learn Kubernetes.
Direkt ein Abo verlangt.
Response from developer
Wir bieten ein Trial an ? Hi Robert, wir bieten ein 7 Tage Trial an und kommunizieren überall dass das eine subscription based app ist. Video Generation ist teuer und wir würden sonst bei jedem User draufzahlen.
This app is actually superb.
Response from developer
Thanks a lot! Shared it in the team channel. If there's something we can improve always reach out to support@brainjuice.app There are also some cool updates coming. Really curious how you'll find them!
Hard paywall
Response from developer
Hi Alpyne at, we communicate everywhere that the. videos are AI generated. Otherwise it would be impossible to produce. Every video gets like sources so you can check the content. As video generation is expensive we work with a Trial.
KI Müll
Response from developer
Hi titus_be_, wir kommunizieren überall dass die Videos KI generiert sind - das ist so ziemlich das proposal der App dass du dir einen Video Feed generieren kannst zu jedem Thema, das du lernen willst. Genauso kommunizieren wir überall dass die App paid ist.
App? What app?
Response from developer
We personalize your experience - Hi KulBreez1234, our average onboarding time is around 3 minutes. We use this information to tailor the content towards your current level competence in what you want to learn and to find out how we should structure the experience towards your learning goal. Otherwise you'd get a generic experience that isn't align with what we want to deliver.
Content behind paywall
Response from developer
We offer a free trial - Hi A.A.iPad, We are offer a free trial and communicate that the app needs a paid subscription in the description on the appstore page. It is impossible to offer an App that generates videos for each user for free. AI costs are simply too hig.
Not there yet
Disappointed I’ve used my free trial on the app as it is as feed generation seems to work correctly but the topics inside never generate, the feeds all have pink squares so they all appear the same, the ai helpbot asks to delete feed topics for regeneration to fix the issue but you can’t even delete them.
I think it’s bit early to release but I’d love to use it and see what I becomes
Response from developer
There was a temporary bug - Hi Kiki, sorry for your experience and thank you for your kind words. My We had some problems when switching to a new model on some styles. The issue is fixed now. Regarding your trial hit me a message to founders@brainjuice.app and I will give you access.
Macht süchtig
I am going to be a genius
Never thought how much it would make it easier to learn just by having it as a feed.
I am in civil engineering so I am using it mostly for math and the videos break down topics really well.
You can upload a PDF or just type in a topic and then get a feed of videos that breaks it down.
There’s also the library that contains a lot of pregenerated fees on different topics. I used it to learn Kubernetes.
Same scroll, zero guilt
AI so cant be educational
Response from developer
there are sources behind every video - Hi jrjjrjrjjr, we ground each content piece in external references, and you can check those sources yourself in the Comments tab. We're also upfront everywhere that the content is AI-generated, and for niche topics we advise to you upload your own PDFs so the videos are built on the exact material you trust. If you spot something that looks off, tell us which video and we'll fix it.
