Used BW for Years
I used BW for about 8 years. During that time nothing ever changed and the app never had any improvements or updates. They have one person handling customer service and she never answers the call so you just have to leave a voicemail and she will eventually call you back sometime. Finally ripped the band aid off and switched to Jobber which costs the same but is a thousand times better.
Show more
FFastlane494
Used this for years!
Always great and personal support. My team loves it too.
TTrentDMan
Used BW for Years
I used BW for about 8 years. Nothing ever changed and no improvements. The have one person handling customer service and she never answers the call so you just have to leave a voicemail and she will eventually call you back sometime. Finally ripped the band aid off and switched to Jobber which costs the same but is a thousand times better.
Show more
FFastlane494
Response from developer
Hi, thank you for the 8 years with us — that's not lost on us, and we're sorry to see you go. We've actually shipped a number of updates and improvements over time, and every call is returned within 24 hours — so it's surprising to hear that wasn't your experience. We'd genuinely like to understand what happened on your end, since that doesn't match how our support process is supposed to work. If you're open to it, please reach out directly so we can look into it. Either way, we wish you and your business all the best with your new tool.
Poor customer service.
Basic app functionality. Customer service is very poor. Problems never get resolved. You get what you pay for.
MCMr. CGR
Great APP
Very simple and organized we’ve used several different softwares before and this one is by far the best and the customer service is outstanding!
JJBpleasedontbtaken






