Breville BodyZone Connect™ User Reviews

Top reviews

So disappointing

Love the electric blanket itself but I cannot connect to the “wi-if compatible” controllers using the app. Followed all the instructions but it just won’t connect. My WiFi has both 2.4GHz and 5GHz channels enabled so even though it’s not compatible with 5GHz it should still be able to pick up the 2.4GHz signal. But it does not.
Oh and just a tip, don’t have “zoomed” display turned on if you’re using an iPhone or you won’t even be able to read the pairing instructions (not that it matters much).
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Junk app but a great product

Use the Breville Home Connect app to connect to the blanket

Rip off

It won’t connect making it useless for me, blanket was not cheap $$$ breville rip off they shouldn’t be allowed to sell somthing that doesn’t work they may as well just take your money and give you no blanket , I am blind and sick in bed so thought this would be good because of voice control , thanks for ripping off pensioner breville !!
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Doesn’t work as promised

An awful App. Will Not connect reliable and controller disappears from app for no reason. I have a dedicated smarthome network 2.4G - no help.

Fix it or delete it

@breville
Fix this app or get rid of it.
Too many issues to list, makes a perfectly good blankets core selling feature useless.
I see you have a new blanket on market, (BodyZone Plus)
Those who bought the old model blanket (BodyZone Connect) should be given option to upgrade at fair price to compensate for this poor product.
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Useless

This certainly rates as one of the most useless apps I have come across. After connecting a controller, it has no capability to control the blanket. And then the controller disappears off its list. And the list reverts to empty. Been like this for over a year. Obviously the Australian market is not worth much to breville and they are not going to do anything about it.
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Not so roasty toasty

This app isn’t 5G compatible so the wifi doesn’t work. Breville doesn’t have this anywhere on there website so really they’re selling electric blankets on false pretences. I could have saved hundreds and purchased a normal electric blanket. Don’t waste your money if you’re on 5G

Concealed On/Off button

I’ve finally deduced that the display problem with the App is only applicable if you have your iPhone display set to Zoomed mode. In Zoomed, the App display is cropped so that the all important on/off toggle switch at the bottom is obscured. If you set your iPhone to display in Standard, not Zoomed, the BodyZone App displays correctly and therefore works properly. Very happy with the blanket and accompanying iOS App now.
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Terrible app

APp Worked well for a week but now it don’t work. Tried everything but can’t access the app
Terrible app never again

Terrible, Terrible, Terrible

Don’t bother doing an app if you arnt going to update it and develop it.

Terrible interface, terrible signup process

You shouldn’t be allowed to advertise features on products where you simply have no intention of keeping up to date.

Don’t buy these blankets for smart features, you will be horribly disappointed.
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Massive piece of junk

Just don’t use it. It’s 100% useless.

Same problem as other posters – app does not work.

The app is clunky and old school interface design. What’s worse however, is that the paired blankets just disappear and you have to repair them and this happens over and over until you give up. I called Breville and they said they can’t possibly interact with all the online forums because they just don’t have enough people, but it seems to me this is wilful deafness to your customers in that this isn’t just any forum, this is the platform through which the product software is distributed.
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It just crashes

I downloaded the app Signed up Then it crashed and sent me the activation code but how could I enter an activation code now that the app has crashed? I tried again but now my userid already exists. I tried 6 times on 3 different devices and each time the same thing, as soon as I tried to register the app crashed. I logged a ticket on the Breville website almost 2 weeks ago and nothing. If there’s no response soon I’ll have no option but to return the blanket as you pay a premium to use the app.
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Can’t connect to WiFi

When I first got the electric blanket it connected to the app fine. About 50% of the time I would turn it on from my lounge using the app and when I went to bed it was stone cold coz the blanket never turned on.
A couple of months later and My Controller disappears from the app and I can’t get it to reconnect. Disappointing.
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Awful interface

I successfully linked the devices via wifi. Occasionally it works, more often it doesn’t connect to the electric blanket and doesn’t turn it on. Now my controllers have disappeared?? I’ve re connected them and still nowhere to be found. Waste of time paying extra for wifi connection when it doesn’t work!
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Not a happy user

Not a happy customer. When I first brought it home I got the app and blanket working fine but it disconnected itself from the app and whole whole I try to connect it again it says that it has bonded but it isn’t snd I still have to do it manually So disappointed because I brought it due to my mobility problems to make my life easier but I might as well have saved my money and just brought a normal electric blanket
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Absolute rubbish

Just don’t buy this product.
Wifi element doesn’t work reliably so negates the reason for getting it.
If I have to walk to the controller to check it’s actually on (95% of the time it hasn’t worked) then I could just turn it on manually.
And because it’s digital it can’t be put on a secondary timer.
Save yourself the time and money. Buy a cheap electric blanket and a wifi plug.
Also on the second one as first one died after 4 months and got replaced under warranty. New one is still useless.
Avoid at all costs.
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Privacy problem? App hacked?

The app crashed on sending the verification code and then would not let me sign in. When I tried “forgot my password” it advised that it had sent a password reset code to some other mobile number! Bit of a worry, that…

Terrible app

For a big company like Breville this app should be an embarrassment to them. Basic functionality is incredibly sparse and most of the time it doesn’t seem to connect at all. The electric blanket is a good product but if you are interested in the “connect” part of it just forget it.

Works as advertised

I purchased the body zone connect electric blanket today without any trouble I created an account and now can control the electric blanket from my phone. Probably a massive gimmick but if your also downloading this app you probably are a gadget person as well
Only issues I can see is the inability to get this app working on home automation software….. so Breville my challenge to you is make this work on Home Assistant and this will be my favourite product of 2021
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