Worst App Policy & Customer Service
Very disappointing experience with Brevistay. I booked a hotel through their platform but had to cancel it shortly after because I found a better option nearby. Even though I never checked in or used the booking, they refused to provide any refund, hiding behind their cancellation policy.
Customer support was unhelpful and showed no willingness to consider my genuine situation. A company that values its customers should be more flexible instead of strictly relying on policies in every case.
This was my first and last booking with Brevistay. I won’t be using their service again, and I wouldn’t recommend it to anyone looking for a customer-friendly booking platform.
Customer support was unhelpful and showed no willingness to consider my genuine situation. A company that values its customers should be more flexible instead of strictly relying on policies in every case.
This was my first and last booking with Brevistay. I won’t be using their service again, and I wouldn’t recommend it to anyone looking for a customer-friendly booking platform.
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Disappointment with Misleading Diwali Cashback Offer
I am quite disappointed with the way your platform structures its offers. You advertise a “Diwali offer of 50% off up to ₹1000 cashback”, but in reality, only 10% of the booking amount can be adjusted against the cashback. On top of that, the cashback validity is limited to just 30 days.
Frankly, this feels misleading. What’s the point of offering cashback if it cannot be fully utilized or has such a short validity? Do you expect customers to keep making repeated bookings just to use up the cashback?
This kind of marketing practice gives a very poor impression of your platform. I would not recommend Brevistay to anyone based on this experience.
Frankly, this feels misleading. What’s the point of offering cashback if it cannot be fully utilized or has such a short validity? Do you expect customers to keep making repeated bookings just to use up the cashback?
This kind of marketing practice gives a very poor impression of your platform. I would not recommend Brevistay to anyone based on this experience.
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Pathetic customer service
I recently booked the room but i haven’t checked in because they don’t have any customer support representative as per one of the employee from brevistay she confirmed they only have one person available as they dis not have any booking may be because of worst customer experience. Because my booking was done by my friend by mistake on his name i called immediately on customer care but haven’t got any proper update and they kept me in hold and disconnected the call request for call back many time sine the booking was made but haven’t received any call,message, email from any buddy from the team later on i came to know that they only have one person in the night because they don’t have call’s so I canceled the booking now they are saying the refund is not possible because booking was canceled after 15 minutes Dude are you business or joke..
I wont suggest any buddy to have booking with this aap they are scammers.
I wont suggest any buddy to have booking with this aap they are scammers.
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Worst app like all
I had book 3 days back and the check-in day the hotel management denied to check in due to room unavailability. What rubbish that was ? 3 days before confirmation denied. This is the misguided attempt. When i confirm your booking through app u goes to the hotel and they deny for the same after these scenarios u dint have option and choice to stay. Only one option to be there go offline in same where u r standing and book on higher price. Thats it , that the trap.
Very disappointed as expected…. 😀😀😀
Very disappointed as expected…. 😀😀😀
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Perfect for short stays
My train was 2 hours late, so I didn't get in until almost 3 a.m. I just needed a place for a few hours to sleep. I went to other hotels, but they all wanted me to pay for 24 hours! Then I found Brevistay. They have anytime check-in and anytime check-out, which was perfect. It had a nice, clean room with everything I needed. It was a good rest and I'm glad I stayed there. I tell everyone to go there!
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Isha, from Help center
I recently encountered a problem with my hotel booking, and Isha from customer support was incredibly helpful in resolving the issue. She was patient, attentive, and took the time to understand my concerns. Isha's professionalism and efficiency were evident as she swiftly corrected the booking error and ensured that my stay was confirmed without any further issues. Her exceptional service turned a frustrating experience into a positive one. I am extremely grateful for her assistance and would highly recommend her and the company's customer support to anyone in need. Thank you, Isha, for your outstanding help!
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Customer satisfaction
I am only writing this for one guy named ‘Omer’. He helped me through the situation in which i messed up and quite professionally he handled the situation and gave a positive outcome. If you are reading this Omer thank you so much. I really appreciate the support you gave!
Fraud application
I had a very pathetic experience using this application as I was scammed by the application. Firstly the app will display that pay at hotel option is there but when you check the payment options you won’t find that option. Secondly after I made payment with my card details there was no booking shown. I would never ever recommend this application to anybody as it is a big waste of time money and efforts and to get refund is challenging process.
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Excellent
Excellent app for flexible bookings. Smooth functioning and easy to use interface. Breviary’s has truly revolutionised the hourly booking segment and is definitely a market leader. I have use it when I do early check-in on airports.
Worst experience
Even after making the payment, I was made to sit at the reception for one hour (ironically my booking time was for three hours only). When called multiple times, they said that their internal server had crashed and that is why they aren’t able to send the confirmation to me as well as to the hotel. Please refrain from using this platform for booking your stays, its better to go for other platforms as they at least have a credible customer care.
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"Convenient and Hassle-Free: My Experience with the Brevistay Hourly Hotel App"
I recently used the app for hourly hotels and I must say that I was quite impressed with the experience. The app is easy to use and has a clean interface, making it simple to search for and book a hotel room for just a few hours.
One of the things I really appreciated about the app was the range of options it provided me with. I was able to filter my search results by location, price range, and amenities, which made it easy to find a hotel that met my specific needs. The app also had a good variety of hotels to choose from, so I had plenty of options no matter where I was looking to stay.
The booking process was straightforward and hassle-free. I was able to quickly select the room I wanted, input my payment details, and receive confirmation of my reservation. I also appreciated the app's transparent pricing, which showed me exactly how much I would be paying upfront without any hidden fees.
The hotel itself was clean, comfortable, and provided me with everything I needed for my short stay. The staff were friendly and helpful, and I was able to check in and check out smoothly.
Overall, I would highly recommend this app for anyone looking to book a hotel for just a few hours. It's a convenient and reliable way to find a comfortable place to rest or freshen up during a long layover or quick trip.
One of the things I really appreciated about the app was the range of options it provided me with. I was able to filter my search results by location, price range, and amenities, which made it easy to find a hotel that met my specific needs. The app also had a good variety of hotels to choose from, so I had plenty of options no matter where I was looking to stay.
The booking process was straightforward and hassle-free. I was able to quickly select the room I wanted, input my payment details, and receive confirmation of my reservation. I also appreciated the app's transparent pricing, which showed me exactly how much I would be paying upfront without any hidden fees.
The hotel itself was clean, comfortable, and provided me with everything I needed for my short stay. The staff were friendly and helpful, and I was able to check in and check out smoothly.
Overall, I would highly recommend this app for anyone looking to book a hotel for just a few hours. It's a convenient and reliable way to find a comfortable place to rest or freshen up during a long layover or quick trip.
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Great platform for travelers
Every time I travel, whether for my work, outing with friends or just to enjoy some Me-time, I always book from Brevistay. I get the best deals and wonderful property listing on the app.
Personally, I feel this is the only and the best app available out there for hourly hotels bookings.
Personally, I feel this is the only and the best app available out there for hourly hotels bookings.
Smooth check in and Hygiene hotel
We booked a Hotel in Pune at the very last minute and to our surprise we got it at a very decent price. The hotel was very hygienic and the staff was professional. The food was good. The surprise was their courteous staff and hospitality. Would surely recommend Brevistay for hourly bookings !!!
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If you want to get a lot out of your journey, then you can literally rely on Brevistay app for your bookings. Till now I have found amazing hotels with a lot of flexible check-ins that I feel would have been a lot of hassle to find from any other app. The app is so much user-friendly that you can book your stay in just a few taps.
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Thank you Mr. Roy Dsouza
I was facing some technical issues, and I have been charged extra for one of the transactions that I was making through this application. I have called their customer service department, and I had a word with Mr. Roy Dsouza. Mr. Roy was very polite and was able to resolve my query very efficiently. His customer service skills are excellent. I am very thankful for your resolving my queries. He explained me in detail about the situation and helped me with right solution. Thank you once again, Mr. Roy Dsouza.
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Not usefull at all
Very terrible experience with this app i have booked 6hr slot 5 days earlier and confirmed with the hotel they said it was available that time but on the day of check-in when i tried to call them they denied saying rooms have been sold out so we cannot provide you any rooms thankful that I haven’t paid for the room online otherwise it would have been a mess but very bad experience with such type of app & hotel service
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Excellent customer support
I would say that I’m so impressed by the customer support team that works so well when it comes to the support you need while having a refund or wrong booking scenarios. Unlike other hospitality apps, that makes it a tiring procedure sometimes.
Brevistay makes the process so well ordered and uncomplicated.
Brevistay makes the process so well ordered and uncomplicated.
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Exceptional idea well implemented
Pretty nice app with smooth interface. Really fascinated by the fact that they allow for flexible check-ins which is much needed for travellers like me who just want short stays in between flights. Would love to recommend it to others. Thanks!
Disappointing experience
I booked a hotel this morning in Kaushambi. I received the confirmation for the payment and booking. Although as soon as I reached the destination, I got to know that the said place is not taking bookings from Brevistay, how so very convenient! :) I contacted customer care services and asked them to rectify this ASAP, but even after waiting in the lobby for almost 40 minutes, there was no confirmation at all. Not only today, my previous experience with the app has not been very pleasant, but I still came back to it thinking it might have been a fluke the last time, but guess not! I trusted this app a lot but the results have been so not worth it. Really disappointed.
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Better than oyo rooms
Probably the best app. The thing I like most is you can book hourly hotel here. Oyo doesn’t allow you to book hourly hotel and you have to pay for whole day but through this app you pay for your stay hours only