BRG Apts User Reviews
Customer Experience
~ Based on 65 written reviews from the US App Store.
What users say
Summarized from real user reviews of BRG Apts. Based on 478 reviews and a 4.6/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Lifestyle app.
Positive things
- 👍User-friendly app
- 🚀Convenient and easy to use
- 🚀Efficient payment process
- 👍Great maintenance team
- 👍Helpful and friendly staff
Negative things
- 🐛Frequent log-out issues
- 🐛Connection and payment processing problems
- 👎Unintuitive UI/UX
- 👎Lack of multi-user payment options
Is BRG Apts Safe?
BRG Apts appears safe based on user ratings. AppsHunter Safety Score for BRG Apts is 91/100.
This assessment is based on 478 user ratings, with an App Store average of 4.6/5.
Safety Analysis
~ Based on 369 App Store ratings for BRG Apts.
Is BRG Apts Legit?
BRG Apts appears to be a legitimate app. AppsHunter Legitimacy Score for BRG Apts is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Functional but ui/ux can be better.
Nice work
Excelente
For the last 2 months I’ve had to follow up to make sure my payment was received. Despite paying my rent on time, I’m charged a late fee, although I didn’t have to pay it, I have to call 2 or 3 times for additional instructions. This is ridiculous, your system does not work and causes me unnecessary stress.
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Not a fan!
The app NEVER remembers my log in even tho I hit it everytime to do so. It doesn’t use Face ID, which is a little tedious. I think the maintenance portal is sub par. Not all options are there when you select auto populated options. Announcements are never used — they send mass emails out to the residence. I think the announcement would be better, personally. I wish the resident discounts populated in app, instead of taking you to a whole new browser/window. I do love the ease of access when trying to pay your bill though. That is very nice. However, I think it’s extremely inconvenient to not have a two bank account or two card option, especially when the target residence I would believe are college students from UCBA… Nowadays roommates are HUGE. So being able to split payments is also huge!
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Not bad.
very understanding and always smiling
Great place to live, I’ve been here for 8years!
Honestly one of the best apartment experiences I’ve had. When I first leased they had a one stop setup website which made it easy to setup all utilities and insurance. App is very user friendly and easy to use!
Super easy to make payments and create maintenance work orders, thank you!
I just love this app. It’s so easy and convenient to use.
BRG has great safe apartments. The app is user friendly. My only criticism is that the app requires you to always type the user name
Good app, serve the purpose
This horribly programmed application marks a balance as paid the moment you hit the Apple Pay option, and you can no longer accurately pay your balance from that point. You either have to wait 24 hours or pay blindly. Please do better, especially when you’re playing with people’s rent.
The best 👌
The app works fine but I’m not a fan of it logging me out of the app and making me re-login every time
Sometimes works sometimes doesn’t it’d be great if it remembers your login.
So sinole to use
