Stupid
Scanning & loading problems
Pic
Can’t even log into app
Logo looks low quality
So ya this crap
Could fix the bug or codes. But still wish it worked
Never loaded
I tried yo make account
Won’t load
It’s so hard to use
Longtime user
Update: problem continues even after updating app. Running on iPhone 12, iOS 16.3.1. Not only is the search function still glitchy but now my vault is empty and all my points have disappeared.
Response from developer
Thank you for being a long-time user, jdib78. Please update to the newest version of the app and let us know if the issue continues in an email to support@brickbanker.com. Please include details about your iOS Version and iPhone Model Name, e.g. iPhone 14 Pro.
Not good
+ the new account that I made never got an email
Longtime user
Not like the adds
Response from developer
Hi, Anonymous85373826. The app was designed to scan every few seconds with the expectation the user will attempt to capture multiple angles of the piece for better recognition. We are eager to learn about your ideas on how to improve the app. Please feel free to share your thoughts with us at support@brickbanker.com
The scanner
Response from developer
Hi, Alicecya109. Thank you for trying the BrickBanker app. The app is designed to scan every few seconds and will attempt to recognize the piece from different positions depending on how you hold your camera. You must confirm the piece is correct and then you can add your next piece for recognition. We found it to be an effective way to load bricks to the vault. However, we would appreciate your input if you care to send it to support@brickbanker.com
Help
This app is cool but to camera can’t even tell between a 4x2 lego piece.
Response from developer
Hi, nvgmjfuy. Thank you for honest feedback. We have made some updates. Please download the latest version and see if you have the same issues. We would like to ensure you get to see how really cool the app is.
Just a crap app
Response from developer
Hi, LegoBuilder1109. It is clear there was some issues with the scanning that was frustrating preventing you from getting the use you wanted. Please download the new version of the app and see if the scanning improved but be sure of the lighting and white background for best recognition.
This is so bad
Response from developer
Hi, A.D. Man. Thank you for your feedback. We have been working on the app. We are interested in the number codes you tried that did not work. Please consider updating to the latest version of the app and trying again. If you continue to experience the same problems, do share the details with us at support@brickbanker.com
Love it!
Response from developer
Hi. LiveLaughhLego. Thank you for your feedback. We appreciate you taking the time to share your excitement with us at BrickBanker and others. We hope you continue to add to your vault and building with your imagination.
