BrickBanker User Reviews

Top reviews

Stupid

I am trying to register and it said an email is being sent, do where is it I won’t be keeping this bad app, don’t even download because it doesn’t work

Scanning & loading problems

I just got into using the app but I am having a lot of loading issues & when I scan a piece, it gives me none of the right pieces. I know you’re trying your hardest, but focus on the scanning issue first then loading issue.

Pic

I try to take a pic of my lego brick and shows wrong one

Can’t even log into app

App requires that you make an account with email address to use it. I tried making my account with my email but never received the verification code in my email like it said I would. Then tried again, but app gives error saying that I already have an account with email address so I can’t make another one. But the thing is, is that I CANT GET INTO THE ACCOUNT IN THE FIRST PLACE WITHOUT THE VERIFICATION CODE! I have never had so many issues with an app that I can’t even use.
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Logo looks low quality

Hey developer the apps great! But can you change the logo cause it looks low quality. Thank you!

So ya this crap

I just downloaded the app for fun because of its add had showed it’s a pretty cool app but all I get is a Loading screen that’s gray and says updateing a new database I have been waiting for 1 hour and still not receiving any notification or update on the app.please fix’s this could be a good app for leago users if it was working. I wish I was able to send photos so the creator
Could fix the bug or codes. But still wish it worked
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Never loaded

This is a great concept but for me the app never loaded, I left my phone alone for 20 minutes while the app “updated the database”. The app never went to past that screen and also heated my phone a noticeable amount. I would love to revisit this app in the future after problems are taken care of.

I tried yo make account

It would not let me complete the process I tried to hit I accept the terms and conditions but button would not work! Poorly made app!

Won’t load

I am a first time user and as the title says, it will not load. All it says is “Updating a new database”. I don’t know why it saying that but I thought you could help.

It’s so hard to use

It’s so confusing and so hard to use. I deleted the app so many times but something happened and it says my email wasn’t right and it’s asking for too much information personal information I really don’t like it.

Longtime user

I was one of the first users and just reopened the app for the first time in a while. I just got a new set for Xmas and tried to add the set to my collection but it glitches out. It won’t let me type more than a letter at a time and the keyboard disappears. Then when I finally get the full search term in, I just get a spinning wheel of death. I hope this gets fixed soon. Assuming it does, I think the app has real potential for AFOLs like myself.

Update: problem continues even after updating app. Running on iPhone 12, iOS 16.3.1. Not only is the search function still glitchy but now my vault is empty and all my points have disappeared.
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Response from developer

Thank you for being a long-time user, jdib78. Please update to the newest version of the app and let us know if the issue continues in an email to support@brickbanker.com. Please include details about your iOS Version and iPhone Model Name, e.g. iPhone 14 Pro.

Not good

I tried signing in on my mail account but it wasn’t sending a code in so I deleted the app to try again because it shouldn’t make you an account UNTIL you enter the code and when you try to sign in to the app again the page closed so you can’t enter the code anywhere even if you find the code. This system is extremely flawed and I’m basically locked out of my other mail account on the app because it’s extremely flawed.

+ the new account that I made never got an email
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Longtime user

I was one of the first users and just reopened the app for the first time in a while. I just got a new set for Xmas and tried to add the set to my collection but it glitches out. It won’t let me type more than a letter at a time and the keyboard disappears. Then when I finally get the full search term in, I just get a spinning wheel of death. I hope this gets fixed soon. Assuming it does, I think the app has real potential for AFOLs like myself.
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Not like the adds

The scanner is terrible and keeps scanning when your not ready and struggle’s to identify the correct Lego piece and the app overall is cheaply made.

Response from developer

Hi, Anonymous85373826. The app was designed to scan every few seconds with the expectation the user will attempt to capture multiple angles of the piece for better recognition. We are eager to learn about your ideas on how to improve the app. Please feel free to share your thoughts with us at support@brickbanker.com

The scanner

The scanner is bad and keeps trying to scam even though you’re trying to get another piece was sorting everything don’t download this app it’s a waste of your time

Response from developer

Hi, Alicecya109. Thank you for trying the BrickBanker app. The app is designed to scan every few seconds and will attempt to recognize the piece from different positions depending on how you hold your camera. You must confirm the piece is correct and then you can add your next piece for recognition. We found it to be an effective way to load bricks to the vault. However, we would appreciate your input if you care to send it to support@brickbanker.com

Help

I
This app is cool but to camera can’t even tell between a 4x2 lego piece.

Response from developer

Hi, nvgmjfuy. Thank you for honest feedback. We have made some updates. Please download the latest version and see if you have the same issues. We would like to ensure you get to see how really cool the app is.

Just a crap app

This app is crap do not get it. It may look really cool at first but the scanning thing can’t tell apart a 1 by 4 from a 2 by 8. Also why the crap are little kids just posting about there builds on the front page I just wanted something to help sort. They spend more time fixing the social media part of it then the scanner.
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Response from developer

Hi, LegoBuilder1109. It is clear there was some issues with the scanning that was frustrating preventing you from getting the use you wanted. Please download the new version of the app and see if the scanning improved but be sure of the lighting and white background for best recognition.

This is so bad

You can’t even do anything the scan takes ages and the number codes don’t even work I think it would be good but it needs a lot of work

Response from developer

Hi, A.D. Man. Thank you for your feedback. We have been working on the app. We are interested in the number codes you tried that did not work. Please consider updating to the latest version of the app and trying again. If you continue to experience the same problems, do share the details with us at support@brickbanker.com

Love it!

I love this app! It makes it so easy for me to keep track of all my bricks!!

Response from developer

Hi. LiveLaughhLego. Thank you for your feedback. We appreciate you taking the time to share your excitement with us at BrickBanker and others. We hope you continue to add to your vault and building with your imagination.

Can’t add old sets

Tried adding sets from my collection. Extremely cumbersome. Type in set number and it either doesn’t show up in the list or it’s way down in the list. Then when you click on it the inventory is blank. Also it just list parts and not sets. Not very useful