Not rating
It’s just a blank white screen, then an error pops up and nothing happens after that.
I’m not even sure how to contact support because it’s an empty screen.
There’s nothing in this app
It doesn’t look anything like what’s on the preview. Very disappointing.
Poor Support and Bad Design
Update: the “help bubble” mentioned in the reply is a gift icon that leads you to a page that says “you’ve been invited to participate in a study.” The only other thing in the bottom right is the calendar.
There is a help/support option if you tap the hamburger button (3 lines in the upper left corner), but it just leads you to Instagram or Facebook to message them for support. Bad design IMO—I have an Instagram, but how are people supposed to get help if they don’t have social media accounts?
I’ve tried joining the squad again, and I did get the confirmation email, but my app still hasn’t updated. I really would NOT recommend this app.
Very Glitchy and Slow
Response from developer
GirlBai, thanks for this review, sorry to hear you had this as a first experience with our app. We have our support links for chat linked directly in the app to help with issues like this (a help bubble icon should also be in the bottom right-hand corner). Wish there was a way to reach out to you directly, but if you see this message, please DM us on IG or Facebook and we have resolve this for you. Since we released our new code feature people have loved it over adding by email which was our first release, so definitely want to get you the same experience that everyone else getting! Thanks again for this review - honest feedback helps us
Great support!!
Super helpful customer service!
Hot New Bridal App
App support
Exactly what we needed
Response from developer
heavy$360, thank you for your review!
Great app!
Super Helpful Customer Service Team
Customer Support
Do yourself the favor brides!
One stop shop!
User friendly and Easy to Manage $
Too old
THANK YOU Bride Squad!!!!
At first I had an issue trying to add the bridal party, but support was incredibly helpful and made it point to follow up and add my suggestions to improve the app to their roadmap. Super excited to tell my bestie to use this app for when I become a bride to be!!!
BEST app for planning bachelorettes
I appreciate that the developers care more about helping you with tools that work than trying to get you to buy something you don’t want or need. But it would be nice to have more suggestions for Bach ideas like the others. All in all love the app.
