Cant connect account
Response from developer
We understand your frustration with being charged while unable to access your account. Since you were billed through the App Store, Apple handles all subscription charges and refunds. You can request a refund directly at reportaproblem.apple.com within their refund window. For account access issues, please reach out to our support team at support@brightmobileapps.com or through Settings in the app if you can open it. We'll do our best to help you resolve this situation.
Learning
Great app thanks
Scam
Response from developer
We apologize for the late response. We're sorry about this experience. Your lifetime access should work without any additional purchases. This sometimes happens after reinstalling the app or switching devices — you can try restoring your purchase through the app's "Restore Purchases" option. Regarding our support — we respond to all messages, so it's unusual that you didn't hear back. If this is still relevant, please try reaching out again at support@brightmobileapps.com or through the app: Settings → Contact developers, and check your spam folder just in case.
Lack of effort in programming
Response from developer
We apologize for the late response. Thank you for reporting this — a correct answer being marked as wrong is definitely not how it should work. If this is still happening, could you share more details at support@brightmobileapps.com or through the app: Settings → Contact developers? For example, which topics or exercises are affected — it would help our team find and fix the issue.
