Cant connect account
Response from developer
We understand your frustration with being charged while unable to access your account. Since you were billed through the App Store, Apple handles all subscription charges and refunds. You can request a refund directly at reportaproblem.apple.com within their refund window. For account access issues, please reach out to our support team at support@brightmobileapps.com or through Settings in the app if you can open it. We'll do our best to help you resolve this situation.
Learning
Good intend but riddled with error
Response from developer
Thank you for pointing this out — that's definitely not how it should work. Could you share more details with us at support@brightmobileapps.com or through the app: Settings → Contact developers? For example, which exercises or topics this happens in — it would help our team find and fix the issue.
Too many bugs and glitches
Response from developer
We're sorry the app didn't meet your expectations. Regarding pronunciation — the app uses one of the most widely understood Arabic dialects, but we understand this may not suit every learner's goals. If you could share more details about the bugs and glitches you encountered at support@brightmobileapps.com or through the app: Settings → Contact developers, it would help our team investigate and fix them.
Great app thanks
Scam
Response from developer
We apologize for the late response. We're sorry about this experience. Your lifetime access should work without any additional purchases. This sometimes happens after reinstalling the app or switching devices — you can try restoring your purchase through the app's "Restore Purchases" option. Regarding our support — we respond to all messages, so it's unusual that you didn't hear back. If this is still relevant, please try reaching out again at support@brightmobileapps.com or through the app: Settings → Contact developers, and check your spam folder just in case.
Lack of effort in programming
Response from developer
We apologize for the late response. Thank you for reporting this — a correct answer being marked as wrong is definitely not how it should work. If this is still happening, could you share more details at support@brightmobileapps.com or through the app: Settings → Contact developers? For example, which topics or exercises are affected — it would help our team find and fix the issue.
Thank you
Response from developer
Thank you for sharing this with us 💚 We're truly glad the app is helping you on your journey. It means a lot to know it's making a difference. !أنت على الطريق الصحيح
Enjoying it BUT..
Response from developer
Thank you for enjoying the app! 🌟 That's a great point — in Arabic, verb forms change depending on gender, so having both is really important. We'll share this suggestion with our team. !بالتوفيق في التعلم
Easy and fun
Response from developer
Thank you for such a detailed review! 💚 700+ words is an impressive achievement, and having that vocabulary base will definitely help when you move on to grammar and sentence structure. It's great to hear that Arabic letters are becoming more familiar too — that's a wonderful side effect of consistent practice. !استمر في التعلم
Easy
Response from developer
Thank you! 🌟 !بالتوفيق في التعلم
It’s just not for me
Response from developer
Thank you for your feedback. We're sorry about the audio glitch — that shouldn't happen. You also make a fair point about the survey mentioning grammar — we'll pass that to our team. We appreciate you giving the app a try and wish you the best in your Arabic learning journey.
