Brilliant lights, not so brilliant app
The app is unorganized and not at all intuitive. No guidance or proper labels/titles for pages or tasks. Navigation is purely by chance.
Terrible App
Tried to login to the app to manually turn on lights. App won’t accept login credentials. I hit login and nothing happens. Can’t even reset my password. Let’s get it together folks
Logs off
Constantly logs off and claims account is offline..is anyone even maintaining this app?
Disappointed
Can’t review something that won’t even download disappointing
Awful WiFi connectivity
I’ve had problems connecting these lights to Wi-Fi since the day I bought them. I’ve taken my router outside within 15 feet of them and still can’t connect. I’ve had these for about two years. I’ve had problems with connection since I bought it and now. Even worse.
Not user friendly
Not user friendly.
Nothing works!
We had lights installed by a landscaper, connected through this app. I downloaded the app, set up a home, and connected via our WiFi. The timer simply does not work correctly; it will turn lights on at the proper time but never turns them off. I can turn them off manually with the app.
My husband downloaded the app, then deleted it. When he tries to re-download the app it keeps saying there is a problem with the owner’s billing information. We never purchased anything directly from Brilliance; it was provided by the landscapers. I can find nowhere in the app or the website to get support for this particular issue.
My husband downloaded the app, then deleted it. When he tries to re-download the app it keeps saying there is a problem with the owner’s billing information. We never purchased anything directly from Brilliance; it was provided by the landscapers. I can find nowhere in the app or the website to get support for this particular issue.
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Adding Users is Painful
This app makes it incredibly challenging to add users that not part of the initial set group. There is no adding guest users capabilities. The login screen for a new user does not allow you to add guest user account information. Why doesn’t this exist? This makes me want to change systems
Terrible App
Tried to login to the app to manually turn on lights. App won’t accept login credentials. I hit login and nothing happens. Can’t even reset my password. Let’s get it together folks
Brilliance smart socket is a game changer!
Easy to set up, easy to program, works flawlessly. Customer service is EXCEPTIONAL.
Brilliance is quickly becoming a market leader in its category. I c add my wait to see what they come up with next!
Brilliance is quickly becoming a market leader in its category. I c add my wait to see what they come up with next!
Terrible
I was logged out of the app. When I try to log back in, the app doesn’t open the keyboard. I need to scan text to input my email address and verification code. Why no keyboard?!?
Outdoor lights
I’m new to this lighting had my contractor put them in just wish the app and settings where easier to use without doing 10-15 sets like should be able just to go in to app and be able to switch the lights on and off and change the time the turn on and off if you wanted them on later or earlier in the day
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GREAT
This is very easy to pair despite all the negative reviews. Works like a charm and is very reliable. I’m looking for more and Amazon is out .
Squirrel
Pudding
The best
This is a terrific application. Bravo
Love the app- but it isn’t reliable
Maybe I’m doing something wrong. But it runs fine for 2 weeks then stopped working for no apparent reason. Automation was still valid.
Is there a bug?
Is there a bug?
Amazing!
Easy to use! Get it!
Review on Kam
Kam is wonderful to help with everything. I have recommended him to several folks in our neighborhood. Our lights are beautiful.
Very Easy
Using Google Mesh Network. Super fast set up! Outstanding Control! Awesome colors. New Tap and run automation you can set your colors for any holiday. Brilliance also has a new smart product guide on their website. A lot of helpful Videos too. Having trouble ? Call their Tech support.
Finally settled on a single app for most applications
With many smart devices in my home I have struggled to find a single app that will address most of their needs. Then I ran across brilliance, now happy to say that most, if not all, of my smart devices work with this app. And in addition Brilliance offers many options for color, scenery, smart automation for those devices as well. Happy camper!
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