Brim User Reviews

Brim
Brim
Brim Financial Inc.

Top reviews

One of the buggiest apps

I detest logging in as it’s so buggy. It always fails to log in

One of the buggiest apps

I detest logging in as it’s so buggy

Useless Face ID Feature

Face ID on this app is a complete joke. If I still have to type in my username and password every single time, then what’s the point? It’s like the developers added the feature just for show but never bothered to make it actually work. Pathetic design and a total waste of everyone’s time.

Can’t wait for national to take over

Worst app for business card management. Can’t log in, says a error although website is fine

Great financial app for my purposes

Great when it works - it usually works. Sometimes it doesn’t for extended periods and I use a browser instead. A good set up either way

App doesnt keep me logged in

Every time I close and open the app it logs me put.
Honestly the app needs a redo, many complaints would go away.

Login problems not keeping the login info

Alway have to enter user and password on IOS

Even if Face ID is activated please fix the problem

Have to manually log in every time

Face ID never works. Nor does a saved email or password.

FACE ID

Stupid how my face id is set up for the app, but it still brings me to the login page. Kind of dumb!.

Notifications don't work

App notifications do not work on iPhone

Garbage bank

It’s shocking how downhill this bank has gone—from devaluing the credit card, to pathetic customer service to this terrible app—that keeps logging you out even if you save info/Face ID. I closed my account and deleted this junk off my phone.

Server failed to respond error

Can’t login as I continue to get the “server failed to respond error” message continuously.

Login problems

Alway have to enter user and password on IOS

Even if Face ID is activated please fix the problem

Seems OK to me

I have used this app for years without a problem. I am not discounting anyone else’s experience but I personally have found it to do what it needs to do.

Statements Very Slow to Load

The PDF monthly statements take over 30 seconds to open which is very frustrating. Other than that, the app is fine.

Using iPhone 13 mini with iOS 17.

Changes to cards

Brim added new changes to the cards that they call optimizations however they are downgrades.
You now get charged 1.5% for foreign transaction fees and they cut their cash back rewards. They no long offer more points for Amazon purchases.
Really a useless card and a useless company. Their Q2 losses are 6.4million demonstrating the dissatisfaction from clients. Goodbye Brim.
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Low-effort app

Laggy, frequently requires being deleted and re-installed just to be able to sign in.

Also the credit card itself gets worse over time.

Works well

Very helpful getting notifications for each transaction.

Misleading App & Few Updates

The app is misleading and gives conflicting information. On the bottom of the Rewards tab, it advertises 2x points on Amazon, but those points are not awarded. You only get the regular rate of your card.

Being a fintech product, it is also very concerning that the app has not received any security updates or bug fixes in over a year.
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Works for me in 2024

Using for a newer Mastercard and the balances match the website. Seems okay so far.