Bringko User Reviews

What users say

Top reviews

오류 코드1001

몇일째 이문구만 뜬다.
이용이 안되는건지 막힌거지
답답하네요

it’s so slow

I’ve been trying to get on the app since i downloaded it 4 days ago and it keeps saying “Something Went Wrong” and won’t load anything

Not working

Not sure what’s going on it’s not working

When is app coming back?

Still in maintenance? Suppose to finish by new years, what happened? when is app coming back?

브링코 망했나요?

몇 년 전에는 잘 사용했는데 근 1년 전쯤부터는 배송도 너무 느리고 대응도 느리고 망하려고 작정한 것 처럼 하더니 갑자기 12/31까지 점검이라고 하더니 3주가 지난 지금까지도 아무런 소식이 없네. 어떻게 이렇게 무책임한지들…

App not working

When will the app be back? It says service maintenance and upgrades??

서비스 점검

가끔 필요한 물건이 있을때마다 배송 시간은 조금 오래걸려도 이런 서비스가 있다는것에 감사하며 사용중입니다. 그런데 어플에 들어가보면 12/31 까지 서비스 점검이라 뜨는데 가진 2주가 지나가는 지금까지 서비스 점검이라며 사용할수가 없네요. 서비스 점검이 언제쯤 끝나는 걸까요….

When is app coming back?

Add Hold-to-translate option to allow us to translate the menu to English, also when is app working back again, still in maintenance?

Too slow

주문건 50개가 될정도로 몇년동안 아주 잘 이용했는데 갑자기 올해부터 한달이 될 정도로 여전히 한국내배송이 뜨고, 제품이 늦게 도착하는거면 예전처럼 이메일도 보내주시고 그랬는데 요즘은 아예 무소식입니다.. 올해는 너무 늦어사 주문을 3번이나 취소했네요. 근데 프로모션이랑 이벤트 광고 이메일은 너무 자주 와요.

“I’ve placed around 50 orders over the years and always had a great experience, but starting this year my packages keep showing as ‘domestic Korea shipping’ for almost a month. In the past, they used to send email updates when there were delays, but now there’s no communication at all. I even had to cancel my orders three times this year because they were so delayed. Yet I still receive frequent promotional and event emails.
Show more

Service seems abandoned

This service seems completely broken, if not outright abandoned. I placed an order two weeks ago, and the status still shows “in delivery within Korea,” which is impossible — domestic Korean shipping takes 1–3 days at most. Something is clearly wrong.

When I contacted support, I was told they haven’t even been able to place the order because of “internal issues,” and that it could take months. Months! Yet the app still happily takes new orders without warning users that nothing is actually being processed.

This feels dishonest and irresponsible. If the service is having major problems or shutting down, they should freeze orders and notify customers instead of pretending everything is normal. Right now it looks like they’re just collecting money while providing zero service.

Extremely disappointing. I strongly recommend avoiding this app until they prove they’re actually functioning again.
Show more

Bad experience

I placed an order over a week ago, and there was absolutely no progress on the shipment. When I finally reached out to customer service, they only then responded with a long apology saying they were experiencing a surge in orders, causing delays, and that they couldn’t even tell me when my item would be available. They also said I could cancel for a full refund if I contacted them again.

In short, they sent a generic apology without any real explanation or proactive communication. If the delay was this serious, they should have reached out to me first instead of waiting until I contacted them.

Overall, very disappointing customer service and communication.


Show more

너무 느립니다

9월 12일에 주문한게 한달이 넘은 지금도 그냥 주문 접수 상태이고 고객센터에 연락해봐도 주문량이 많다는 매번 형식적인 답변 뿐이네요. 충분히 기다린것 같으니 주문취소 하고 브링코 앱은 지웁니다. 다신 쓸 일이 없을 것 같아요. G마켓 글로벌 버전으로 옮깁니다.

Worst Shipping Experience Ever

If I could give negative stars, I would. They claimed they couldn’t process my shipment because of no staff and kept me waiting for over a month. What’s the point of air shipping if it takes this long? Total waste of my time.

Don’t use Bringko

It took them 2 months to actually place my order after I had already paid for my goods. 2 months. This means it’ll closer to 3 months till I actually receive my order. After several emails back and forth and getting very generic responses back - they said due to sheer volume they haven’t been able to process my order. Yet they are continuing to implement free shipping promos and now a permanent offering without actually catching up on their delayed orders. No care for their customers, no need for them to try get your goods to you in a reasonable timeframe. They already got my money for the order. Don’t ever use bringko- you will just feel helpless waiting
Show more

Not working after update

After updating to new app, cant shop anything. Shows http error status 429.

HORRIBLE! Completely irresponsible company.

This company uses persuasive advertising to attract orders, but takes no responsibility afterward. It is completely irresponsible. Save your time and money!

Never got my package

주문한지 한달이 넘는데 한국내 배송이라고만 떠서 문의메일을 12통 이상 보냈습니다. 내용 전달했다고만하고 몇주지나니 갑자기 제 물건을 한국내에서 주문조차 않했다는 황당한 답변. 그후로 몇차례 더 요청 했지만 늦어져서 죄송하다는 답변. 답변도 심지어 복사 붙이기 해서 보냈습니다. 고객서비스 엉망 배송비도 비싸고 다시는 사용읺할듯합니다.

Extremely slow shipping

Very disappointing how long it takes for them to ship the orders. Been waiting on orders for 1.5 months now and don’t even know when they’ll fulfill the order. All I get every time I send them an email for any update, I get the same template message saying they’re trying their best.

너무 느린 배송!

검정딱밤

Only Auto Replies, No Real Support

Let me state only the facts. 4 years ago. No, even just 2 years ago, this place was actually reliable. Since it’s impossible to buy official Korean products overseas, this was the only place I could use for proxy purchases, and I didn’t have to bother friends or family traveling to Korea. I even tolerated the constant price increases and extra fees. But now, I can no longer trust this service.

I purchased an item and waited over 2 weeks, only to see the status stuck on “Korea first shipment in progress.” The item wasn’t even out of stock. So are customers now expected to wait over two weeks just for the first domestic shipping, then several more weeks for packing, then even more weeks for international delivery? In the end, are we supposed to wait almost 3 months for a single product?

I tried contacting support, but all I ever received were the same automated responses. I also noticed that when other customers left negative reviews, the company replied with the copy-pasted auto replies. If you are going to raise prices and charge extra fees, shouldn’t you at least improve the service or hire more staff? Right now, this feels like outright disrespect toward customers.

Honestly, I have lost all trust in this service, and I will not be using it again. Extremely disappointing.
Show more