Glitchy Design & Unfair (Pay to Access)
I was really excited to try this app, since my PCOS has a huge impact on my life. However, after I finished entering my information, there was a pay-wall. It’s important to note that these payment options are really expensive. I decided to purchase a plan without a free-trial because I’ve been desperate for something to help support my PCOS symptoms. To my disappointment, the app has a large amount of glitches. I can’t log any meals because the button doesn’t work, and the app is just extremely hard to navigate on mobile. Obviously I understand that developers charge for apps to help support themselves and their families, but, the pricing for this app just makes no sense to me. PCOS is a hard condition to navigate, and those who are low-income could potentially not have access to doctors/medications, so some people might rely on apps like these. But, the pricing makes these secondary ways of managing PCOS unaffordable and inaccessible. I’m overall really disappointed with my experience, and I’ve already requested a refund.
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Response from developer
Hi, and thank you for taking the time to write this out. I'm sorry your experience was this frustrating. The meal logging button not working is a bug on our end, and it's unacceptable that you hit it after paying. I'm looking into it now and it will be fixed. Your refund has been processed. If you're ever open to trying Briom again, reach out to me directly at calobriia@gmail.com and I'll set you up with free access. No conditions. PCOS is hard enough without the tools you're relying on getting in the way. Thank you for the honest feedback. It's genuinely useful.
Should have read the reviews
I thought this app would have helped me but I did not think I’d have to pay. I wanted a refund but the email provided to contact them does not work. I just want my money back because I shouldn’t have to pay this much to help me through this. I even spent another $9.99 to get passed through the app to see if I could contact them in the app but there’s no contact in there either. So I paid $59.99 and $9.99 for something that wasn’t worth it.
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Just started
I am enjoying the quiz and feel confident about the beginning of my weight loss journey
Great
Love this app!!
paid, greedy asf
would of been a good app if it was free for all, always check reviews before downloading, wasting my time
