Can’t understand the tour guide
We were really looking forward to a live person taking us through the exhibit of Enlightment, but her accented English is impossible to understand!
If it was possible to use
The internet is terrible, the free wifi is terrible, the app does not work… impossible to download the map….
Route Top 10
Es ist schwierig, die passenden Räume zu finden!
Response from developer
Hallo, vielen Dank für Ihr Feedback. Wir arbeiten derzeit an einer neuen Wegfindungslösung, um genau diese Punkte zu verbessern. Damit wir sie möglichst optimal gestalten können, würden wir Ihr detailliertes Feedback sehr schätzen. Könnten Sie uns bitte eine E-Mail an mobiledigital@britishmuseum.org senden? Wir würden gerne mehr von Ihnen hören.
Quirky dead ends and useless map
Map does not have any labels or a legend. Clicking on some of the guides crashes the app
Response from developer
Hello, thank you for sharing this feedback. We’re very sorry for the frustration caused by the missing map details and the app crashes. We are currently developing a new wayfinding solution to address these exact points. We’d value your detailed input to help us get it right. Could you please email us at mobiledigital@britishmuseum.org? We’d love to hear more from you.
Worthless
Utterly dreadful. Impossible to find the displays. The sign age within the museum there's no Help at all and the app simply throws you into a map with no reference points at all. A walking path to find the next display would be helpful
