Brittany Ferries User Reviews

Customer Experience

Positive experience6.5% of reviews
Neutral2.2% of reviews
Negative experience91.3% of reviews

~ Based on 46 written reviews from the US App Store.

What users say

Is Brittany Ferries Safe?

Not enough ratings yet to assess Brittany Ferries.

Is Brittany Ferries Legit?

Brittany Ferries has limited verification signals. AppsHunter Legitimacy Score for Brittany Ferries is 48/100.

Based on 48 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Does not work

Just gives a blank screen

Doesn’t work

App does not work, signs you out randomly, generally useless

Only thing that works is the download

The review is the title

useless it

how can a company like britany ferrys have such dysfunctional it ,i have tried to book through a browzer but it does not work poroperly ,this app does not even work i just get a white screen ,dont you have computers in france come on bf SORT IT OUT!!!!!!!!!

Doesn’t work!

It just doesn’t work. I have a blank screen when I open it

N Fruhling

Possibly the worst App in the world

Dinner time

Only three timed options were offered and two of them were already full. Why so early? We were left with dinner for 6.15. No one in France eats that early. They need to be more flexible.

Does not work

After downloading, running the app just displays a blank screen. Using iPhone 16 with latest iOS. All other apps I have work fine.

Doesn’t work

Doesn’t work on my iPhone:/ screen goes white and nothing happens ?

App not loading

App doesn’t load beyond a fully white screen.

What is the point?

Bookings made on website through personal account dont appear on the app even when using same account login. Go figure!

App does not work

App does not work on iphone with latest software (iOS 26.1). Just displays a blank screen.

Frustrating app

App crashed, only a blank screen displayed. Even after deleting and reinstalling the app it still doesn’t work

Not recognised account

Very frustrating app. Despite having had an account on the BF website for several years, the app doesn’t recognise my credentials and no way of fixing the issue.

Can’t login

Since upgrading to ios26 I can’t login to the app

Disappointing

The app doesn’t communicate real-time info. For example we arrived at Portsmouth early but departure was late. We needed info about whether and how long we could leave our vehicle, but there was none on the app.

Similarly on disembarking, the app didn’t help to explain when we should be in our car deck, if there was time for breakfast etc., specially as the English-language announcements on the boat were incomprehensible.

Another problem is incomplete info - for example we could see our ticket type but nothing in the app explained the difference between types.
Show more

Broken…again

Upcoming bookings no longer showing in app. Have uninstalled and reinstalled to no avail

Doesn’t work

Downloaded the app and all you get is a blank white screen

Disappointed

Shockingly bad app simply does not function

App doesn’t work

Downloaded to manage my booking after being encouraged to do so by a Brittany Ferries email. Clicked on the app and was greeted by a blank screen which stayed there for 5 mins before I gave up and deleted the app. Come on Brittany Ferries. You have to be able to do better than that.