Background
Used it once. Did not accept my established password. Forgot password link does not work; it is static. Did the security code option via email. Consider changing that to text message which is much more convenient. Just wondering why the default background is black. Was able to change it in settings. Tiles on home page for Help and Enrol in benefits don’t work. Consider adding ability to modify pending maintenance repair submissions (ie add photo and text).
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Broadstreet app
Works surprisingly well
Satisfied
The app is very easy to use for logins, no lag, quick access to documents, and the maintenance request feature is very very well done.
Thanks for making it easy to use.
Thanks for making it easy to use.
Maintenance request
Options focus on apartment but my issue was a building problem
Payment
The app is working fine but does not allow for payment directly using card
Log in a pain
It won’t accept a password and needs an email verification each time which is unnecessary.
Dont use, talk to the landlord
One more way for broadstreet to monitor you.
Broadstreet is racist.
Broadstreet only hires non whites and actively harasses and belittles white tenants and their concerns.
Maintenance Request
Maintenance requests can be closed with out informing the tenant of what if any action was taken to resolve the issue.
Request
The app was very easy to use! Loved it
User friendly
We are a new tenant here. I find this app very convenient, everything we need can be done with a click.
Log in is annoying
I’d like it a lot more if I could just use face recognition to unlock it instead of having to scroll through my passwords every time.
password
wish it would remember my password
Convenient
Very helpful to be able to photograph an issue when describing it
Easy service access request
Excellent service
It’s good
Could be better for beginners but it works and makes sense - I appreciate that there’s an app 👍🏽
Broad street App Review
Very user friendly, made with the tenant’s best interest at heart. Makes online Rental Assistance simple!
Accessibility of notifications Via push notification or text
The app is great.
I would like the ability to get text notifications about maintenance and other updates as my wife is blind and as the physical paper notifications are not readable by her. Like the maintenance nearby that is creating a boil water notice was completely unknown to her.
I think this app is well created but there’s room for improvement for disabled patrons and residence.
I would like the ability to get text notifications about maintenance and other updates as my wife is blind and as the physical paper notifications are not readable by her. Like the maintenance nearby that is creating a boil water notice was completely unknown to her.
I think this app is well created but there’s room for improvement for disabled patrons and residence.
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Awesome app
Awesome
Site is great
The site is great, Broadstreet not so much
