Terrible App!! 0 Stars
Was forced to use the app by Ticketmaster and tried to use my login and password but did not work. No problem using the Broadway Canada website works however so this app is TERRIBLE !! Why can’t this be fixed, can’t be that hard, just figure it out before the next event.
Impossible
Took me over an hour to access and download tickets to Wallet. Would never have subscribed for tickets if I had known.
This app sucks
Tried to use app again and nope still sucks. Can’t use my original login to get tickets. No problem using the website to download my tickets and amazingly my username and password still works. But not on this stupid app
Doesn't Work
Email verification links arrive pre-expired, so new accounts can't be created. TicketMaster no longer hosts the tickets, but transfers the tickets and the user to the defunct app. This means the tickets are unavailable. Great news for my 5 seats tonight.
Never works. Just use website on your phone instead.
Just log into broadway website from a browser on your phone. You can download your tickets from there.
The Ticketmaster integration is non-existent on the app. Good luck getting your tickets through this.
The Ticketmaster integration is non-existent on the app. Good luck getting your tickets through this.
Difficult
The app is not user friendly and does make accessing your tickets easy. I wish Ticketmaster would just allow us to access there instead of directing us to use this app.
Terrible app
Forced to use this terrible app to access tickets, but unable to setup an account. Thankfully the show isn’t today and fingers crossed their call centre can help…when they open on Monday.
Why have you done this?
Instead of receiving a link in an email that takes me directly to my tickets (which I can then save easily to my phone), this forces me to download a new app, make an account for it, then search for my tickets (by location for some reason), then log in through ticketmaster as well, just to access my tickets. Inconvenient, useless and a waste of money. You have made the experience more complicated and frustrating for your customers. Invest the money you would spend on this on improving the theatre or making tickets cheaper.
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Worst App Ever
This app never works.
Additional Functions Do Not Work
App is basic. Allows you to access tickets but beyond that it is unusable. There are additional ticket actions offered, but they do not work. Functionality is poor. ‘Continue’ button is just for show and does nothing.
Figure it out already
Their app is paired with Ticketmaster and boy it is paired poorly. A waste of space on the internet and should just be Ticketmaster. So many glitches and good luck downloading your tickets to your wallet. Won’t save passwords so be sure to literally write them down. Such a joke! Been a season ticket holder for two years now and am forced to deal with a terrible app. Fix it or drop it
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Waste of time
I used my exact login info for Broadway Across Canada and couldn’t login. When I did “forgot password” it said the account didn’t exist (even though it does on desktop). When I finally logged in (after having to create a new account) there was nowhere to actually view my tickets. What a waste of time - so much for “a convenient and flexible way to access tickets”. It’s criminal that this app is the only way to access our tickets.
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Absolutely USELESS
Can’t access my tickets. They don’t show in the app. There’s not even a place on the app FOR tickets.
Don’t waste your time
In this age of technology there is no excuse to have this pathetic of a platform. You make Canada look like a joke.
Can’t Log In
Doesn’t seem to work. Routes to app via Ticketmaster and then won’t recognize login. Cannot access tickets.
Why?
Why do I need yet another app for something I need to access once a year at most? And why do you make it impossible to even find the tickets? Just email me the tickets, good grief.
Tickets don’t show
The app doesn’t show my tickets or even show I’m a subscriber but I also can’t access my tickets through Ticketmaster anymore … so it feels pointless needing all these apps when I still have to figure out how to get my tickets through the website
Frustrating - 0 stars
To access tickets you have to select venues tab, then select city you are in, then finally your tickets will show up. Why isn’t there a button on the main screen that says TICKETS?? Three steps to find your show tickets is ludicrous. This is the function that 100% of people using the app are looking for and should be accessible on the initial screen and any page that you are on at any time.
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Zero stars if I could.
I bought my tickets on Ticketmaster. Why do I need to download another app to access them? And why isn’t there a “tickets” tab. Why do I have to google how to find my tickets in this app. Then after creating an account, it authenticates back to Ticketmaster anyway. Immediately deleting after saving the tickets to my wallet.
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Unbelievably stupid
Where are my damn tickets? They used to be in Ticketmaster and now Ticketmaster makes me download a new app with ZERO user interface that says “TICKETS”. Get real. What a hunk of junk!
