Figure it out already
Their app is paired with Ticketmaster and boy it is paired poorly. A waste of space on the internet and should just be Ticketmaster. So many glitches and good luck downloading your tickets to your wallet. Won’t save passwords so be sure to literally write them down. Such a joke! Been a season ticket holder for two years now and am forced to deal with a terrible app. Fix it or drop it
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Waste of time
I used my exact login info for Broadway Across Canada and couldn’t login. When I did “forgot password” it said the account didn’t exist (even though it does on desktop). When I finally logged in (after having to create a new account) there was nowhere to actually view my tickets. What a waste of time - so much for “a convenient and flexible way to access tickets”. It’s criminal that this app is the only way to access our tickets.
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Absolutely USELESS
Can’t access my tickets. They don’t show in the app. There’s not even a place on the app FOR tickets.
Don’t waste your time
In this age of technology there is no excuse to have this pathetic of a platform. You make Canada look like a joke.
Can’t Log In
Doesn’t seem to work. Routes to app via Ticketmaster and then won’t recognize login. Cannot access tickets.
Why?
Why do I need yet another app for something I need to access once a year at most? And why do you make it impossible to even find the tickets? Just email me the tickets, good grief.
Tickets don’t show
The app doesn’t show my tickets or even show I’m a subscriber but I also can’t access my tickets through Ticketmaster anymore … so it feels pointless needing all these apps when I still have to figure out how to get my tickets through the website
Frustrating - 0 stars
To access tickets you have to select venues tab, then select city you are in, then finally your tickets will show up. Why isn’t there a button on the main screen that says TICKETS?? Three steps to find your show tickets is ludicrous. This is the function that 100% of people using the app are looking for and should be accessible on the initial screen and any page that you are on at any time.
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Zero stars if I could.
I bought my tickets on Ticketmaster. Why do I need to download another app to access them? And why isn’t there a “tickets” tab. Why do I have to google how to find my tickets in this app. Then after creating an account, it authenticates back to Ticketmaster anyway. Immediately deleting after saving the tickets to my wallet.
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Unbelievably stupid
Where are my damn tickets? They used to be in Ticketmaster and now Ticketmaster makes me download a new app with ZERO user interface that says “TICKETS”. Get real. What a hunk of junk!
This is not working
Can’t find my tickets. This is making me crazy. Two thumbs down.
Horrible
In order to transfer tickets it says to download this app. This app has nothing to do with transferring your tickets. It is garbage to advertise events and wanting you to share pictures.
Terrible app
Ticketmaster takes me to the app and it won’t log in. I can log in on my laptop no problem on line but on my phone it won’t recognize my email or password. Keeps wanting me to reset my password. Terrible and useless app.
Worst experience
This mobile app or web browser on desktop is probably one of the most clunkiest experiences I’ve ever used. Nothing is what it’s supped to be. Connection is in consistent. even though this is a mobile web app, it is not consistent. Can’t see tickets on app or desktop. No barcodes. Signing in is such an ordeal. Going here redirecting you to another place. Connecting with ticket master is even more of a headache. Had to call in customer service to get my barcode tickets sent to me via text. And calling their customer service isn’t helpful as they are working off of some sort of handbook and it’s not matching what I see.
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Can’t be bothered ever again
Worst app ever. Create an account for tickets, no obvious ticket button. If you manage to find it you still have to log into Ticketmaster. And their FAQ on how to download your tickets is inaccurate and missing a step. I literally can’t be bothered to purchase tickets again until the process is streamlined. Literally one of the worst apps I’ve ever used.
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Stop Trolling Me - No ticket function
I build mobile apps for a living and if tickets are in this app they sure hid them well, I’m getting email after email telling me to use the app to get my tickets but they are nowhere to be found.
Not Really Across Canada
I downloaded this to keep up with shows in Montreal & Ottawa and they only feature 3 cities! 1 in BC & 2 in AB!
Why call yourself Across Canada, if only 2 Provinces are available?!
Please correct this, otherwise sadly this is a useless app!
Why call yourself Across Canada, if only 2 Provinces are available?!
Please correct this, otherwise sadly this is a useless app!
No option to add to apple wallet
What is the point of this app if you can’t download your tickets to apple wallet from the app? That is literally what this app is for and it does not have the option allowing a user to do that. Absolute and complete waste of time and would rank negative stars if such a thing were possible.
Where are my effing tickets
I don’t know how older people are able to get their tickets because I consider myself to be somewhat tech savvy and for the life of me it’s a struggle to find my tickets for the show. Between this app, ticket master and the venue .
When I do find them, there is no method to add them to my apple wallet (the icon does not appear under the ticket like on the instructions ) and printed barcodes are not accepted. So arrive to the show and have to go through three places to try to find them again . The box office is lined up with older people who can’t locate their tickets in this convoluted madness
When I do find them, there is no method to add them to my apple wallet (the icon does not appear under the ticket like on the instructions ) and printed barcodes are not accepted. So arrive to the show and have to go through three places to try to find them again . The box office is lined up with older people who can’t locate their tickets in this convoluted madness
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Completely useless
App won’t allow me to log into my account. Checked sign-in details multiple times and still no access. Not sure how to get my tickets now, as I can take my computer to the show!
