Why have you done this?
Instead of receiving a link in an email that takes me directly to my tickets (which I can then save easily to my phone), this forces me to download a new app, make an account for it, then search for my tickets (by location for some reason), then log in through ticketmaster as well, just to access my tickets. Inconvenient, useless and a waste of money. You have made the experience more complicated and frustrating for your customers. Invest the money you would spend on this on improving the theatre or making tickets cheaper.
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Worst App Ever
This app never works.
Additional Functions Do Not Work
App is basic. Allows you to access tickets but beyond that it is unusable. There are additional ticket actions offered, but they do not work. Functionality is poor. ‘Continue’ button is just for show and does nothing.
Figure it out already
Their app is paired with Ticketmaster and boy it is paired poorly. A waste of space on the internet and should just be Ticketmaster. So many glitches and good luck downloading your tickets to your wallet. Won’t save passwords so be sure to literally write them down. Such a joke! Been a season ticket holder for two years now and am forced to deal with a terrible app. Fix it or drop it
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Waste of time
I used my exact login info for Broadway Across Canada and couldn’t login. When I did “forgot password” it said the account didn’t exist (even though it does on desktop). When I finally logged in (after having to create a new account) there was nowhere to actually view my tickets. What a waste of time - so much for “a convenient and flexible way to access tickets”. It’s criminal that this app is the only way to access our tickets.
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