Loses password
I randomly have to reset my password, not worth the aggravation.
Just terrible
Only two days in and I already hate this god-awful app. Logging activities does nothing to your step count, the coach doesn’t actually interact with you and instead sends you automated messages like a useless AI (I’m honestly not convinced she’s a real person at this point), the intake survey has very poorly phrased questions that don’t fully capture hidden and dynamic disabilities, the so-called educational material is a joke and doesn’t take people with limited mobility or any other special health conditions into account. If this is the best the CDC could come up with prior to 2025, I can’t even imagine how much worse it’s going to get.
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Scale problems
Regardless of what I’ve tried, the app will not record scale weight readings. It just seems like it just doesn’t work at all anymore. So frustrating
Still Awful After Supposed Update
I’m doing a diabetes prevention program through my insurance company. This app is cumbersome to use. After looking at the reviews, there has apparently been issues for several years with not being able to scan many items or when they do scan, to nutritional information is completely incorrect. This has not gotten any better with the recent update that occurred with the app. The serving portion hardly ever scans correctly and that throws off the rest of the nutrition information. There are ways to adjust the portions BUT when the original portion information is not correct, it doesn’t matter what portion size you choose, the information will always be incorrect. It makes it very frustrating to log meals and I’m sure a lot of people have given up doing this. Right now, I just log my steps and exercise. I’ve used Chronometer in the past and that is an excellent app. Please take a look at how that app is designed and if you can make the Brook app work like that app, there will a lot less frustrated people.
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Brooks plus
Love using the Brook plus app, it is easy to use, able to track for personal accountability and set goals and reminders to workout, etc. Being assigned a personal coach helps knowing I can always reach out with questions and get support.
Why!
Great program for “healthy” individuals, but due to the fact that I have DIABETES, I do not qualify to use the app!
Brook program fir me
I’ve tried many diet programs through the years since age 40. I am 78 now. This is the first where I’ve had success. I’m very happy with it. I still have 30 lbs to loose and am very happy to be accepted for a second year. I will succeed and I will keep it off for life.
Steps
I do walk a lot and my Fitbit is accurate but the Brook app is way off. It’s frustrating when you have over 12,000 steps or more and it shows on the app around 3,000. I wish they would correct this problem
Easy to use app
The app is fairly easy to use however every once in awhile I seem to run into a glitch when I try to enter my foods. It seems that the screen where I normally input my foods is no longer there.
Brooke+
I have been very pleased with this program. Everyone has been so supportive!
Logging food
Can’t enter nutrition profile for food not in database.
Disappointing
Difficult to use - must have missed the instructions somewhere - still waiting for the scale - can I use my own? - please stop suggesting a walk at 7:30 pm - it’s dark out for gosh sakes! Hard to enter the correct food weight/measurements- again, did I miss something? Did NOOM for 13 months ( successfully I might add!) and it was much easier to navigate - ppointeddisappointed for sure - will keep trying but…
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App
Little hard to changing quarantine and unit of measure
Good app
Good app once you figure out how to use it!
Helping me with my weight loss journey!!
It’s been a difficult journey until Brook+ . I was introduced to Brook+ awhile ago but it took me time, because of my busy schedules, to actually get into the process that the Brook program outlined, now that I’ve taken the time needed to see all that the program has to offer, I’m excited and know this is a special program and very successful!! I know I will reach my weight goal very soon.
Thank you Brook+
Thank you Brook+
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Great Program
I have tried other plans like noon and simple, but none stuck. I love Brooke+. The app is great to track and log progress. Their meal tracking is great. Their food list is excellent and I’ve found everything in there to track calorie consumption. The ability to scan barcode of ingredients makes it so easy. Having access to a coach through the app and not just an FAQ helps keep me on track.
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Easy & motivating
I feel supported by the coaching and the app is very easy to use. Tracking meals & activity is simple.
Not a user friendly app
The app is trying, but falling short. WW app is much easier to use, has more foods in their directory & is more accurate. The links for recipes is also lacking. In one in particular, they "copied & paste-d" directions from a different recipe with different ingredients. It made no sense at all. Seems like it's a part-time endeavor with part-time tech support
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Coach? What coach?
No one has responded to any of my entry’s,
We really don’t want me to rate that experience.
We really don’t want me to rate that experience.
PiaRebecca
Won’t let me enter items, duplicate questions, duplicate enrollment?

