Need a major update
Every time I try to sign into the app, it always says my session has expired now it won’t log me in at all. I’ve tried on a different device. I’ve tried on the computer. I tried going through Safari instead of chrome I can’t get into my account. When I tried to reset the password, it’s saying my email address isn’t associated with any account so then I try to make a new account and then it’s saying that there’s an account already with my email address. It really needs fixed.
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Needs some work….
The app is great when it works but 8/10 I go to use the app to refill my meds it either crashes, won’t load or when it does load it will only go to certain menu options then get stuck.. I’ve checked my internet speed and my cell data and they are fine. Cleared my cache and still have issues.. pretty much just call in my refills now, not worth the trouble of trying to use the app.. fix the issues and you’ll have a good app.
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Aggravating
I’ve never even gotten the chance to use the app because every time I sign in it says “ You’re session has expired. Please sign in again .”
Over and over. Never letting me sign in.
Over and over. Never letting me sign in.
Hasn’t worked once
This app hasn’t worked from the moment I loaded it. It cannot locate my prescriptions, and when I scan directly from the bottle filled at Brookshire’s it reports that my number is invalid….junk
Broken since iOS 15 update
App just doesn’t work anymore. It was already a marginal experience, but now is completely unusable.
Response from developer
Hey Kaboom, we have tested the app on iOS 15 for a few months and most of here at the office are using this OS. Sometimes with major updates we see users reporting strange issues, we recommend you reinstall the OS and set up as a new device. This normally resolves any device level issues with the update. If you need help with this shoot us an email at: brookshiresupport@mscripts.com
