Not compatible with PT-P710BT
Was kinda hoping I could use the handy PT-P710BT I already owned to do some cable labels, but unfortunately, this printer is not supported by the Pro Label app. The other iPrint&Label app has like, 3 cable templates and nothing more.
Difficulty pairing
Great printer and app is not bad. Difficult getting the app to see the printer, causes delays each time I need to print labels. Half cut feature not available to make peeling the backing off easier
Bluetooth Connected - App won’t Connect
PT-E720BT4162: IOS , Bluetooth show connection. In the app, show printer is not connected. Run connection and show’s “select Accessory” with nothing in it. Cancel out, because it doesn’t do anything. Can’t print, can’t save. Printer app is garbage.
Response from developer
Thank you for taking the time to review your experience with the Brother Pro Label Tool app. We’re sorry to hear about your experience, and we want to help resolve any issues you’re facing. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Constant disconnects
Pairing is awful, and it’s very hard to keep a label centered. Do better Brother!
Response from developer
Thank you for sharing your feedback on the Brother Pro Label Tool app. We’re sorry to hear about your experience. If your problem hasn't been resolved, please get in touch with the Brother USA support team at: https://www.brother-usa.com/support
Pro nicht gleich Professionell
Leider wurden wesentliche Funktionen der ursprünglichen App des Vorgängers 550 nicht übernommen. Somit ein sehr aufwändiger Migrations Prozess.
Leider keine IPad Darstellung
Da hat man schon ein IPad und ein anscheinend professionelles Labelgerät und die Dastellung ist „nur“ im Smartphone Modus darstellbar. Ein Großteil des möglichen Bildschirms ist nicht zu gebrauchen. Gerade für längere Bänder ab 3cm ! Muß man schon scrollen. Das ist leider nicht zeitgemäß
Needs 1 tiny feature
Handy to be able to print from your phone. However if I’ve to print several custom labels it’s easier to type onto one strip. But then you faff with scissors. Why not add a half cut option into where you can add other objects? Or auto half cut after each object? That way one custom strip can be ready to go!
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Can’t sync with printer??
Just got a P-touch 560btbp and am surprised that when connected with BT this app syncs no settings from the printer?? It doesn’t appear to detect the loaded tape, can’t read the saved labels (the ones on the printer). Worse: it can’t seem to make an SL label that adjusts its width automatically. How does this app get such high ratings?
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Response from developer
Thank you for sharing your feedback on the Brother Pro Label Tool app. We’re sorry to hear about your experience. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Für Profis unbrauchbar
Ich habe ein Brother P-touch E560BTVP erworben mit Bluetooth. Sobald das Handy keinen Mobilfunk oder WLAN Empfang hat findet die App den P-Touch nicht. Wenn das Handy im Mobilfunknetz eingebucht ist oder eine WLAN Verbindung hat, findet es den Drucker sofort. Da stellt sich mir die Frage, wofür ich dann Bluetooth brauche. Mal ganz zu schweigen, wie es dann wohl um den Datenschutz steht. Kurz um, sehr enttäuschend
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Great bit of kit
P-Touch E550w has made such a difference in how my boards look, as well as giving clear labelling to many other things
Completely broken
Will not print on PT-E310BT over Bluetooth and does not automatically allow for correct media size to be detected. It constantly thinks the wrong media size is inserted when it is not
Response from developer
Thanks for taking the time to review your experience with the Brother Pro Label Tool App. We appreciate your feedback. I’m sorry to hear that you are having issues with the Brother Pro Label Tool App. We’d like an opportunity to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Very frustrating app
Repeatable disconnect after printing multiple labels. Then the app gets stuck in “Cancelling”. The only way out is to force close the app and power-cycle the labeler. Of course you lose what you were working on ;). Huge bug in printing HSe-251 heat shrink tubing. The tubing is .94mm but the closest option in the app is .93mm and it refuses to print on mismatched media. Argh!!!
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Response from developer
Thanks for taking the time to review your experience with the Brother Pro Label Tool App. We appreciate your feedback. I’m sorry to hear that you are having issues with the Brother Pro Label Tool App. We’d like an opportunity to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Nicht identisch wie am Gerät
Leider unterscheiden sich Schriftarten, Symbole und wichtige Funktionen von denen im Gerät. Deshalb kann man wohl auch keine gespeicherten Label an das Bluetooth-Gerät schicken. Schade!
Fehler
Beim Drucken von Zahlen über die App (als Text) sind diese immer tiefer gestellt als Buchstaben.
Dazu ist die Bluetooth Verbindung zum PC oder Smartphone sehr schlecht. Diese lässt sich oft nur mit Mühe herstellen und das Gerät muss ständig aus und eingeschaltet werden. Bitte fixen und nicht nur verkaufen.
Dazu ist die Bluetooth Verbindung zum PC oder Smartphone sehr schlecht. Diese lässt sich oft nur mit Mühe herstellen und das Gerät muss ständig aus und eingeschaltet werden. Bitte fixen und nicht nur verkaufen.
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Needs some basic functions inc export/import
This needs some basic functions such as copy/paste or at least duplicate items in the layout view. It’s very difficult to nudge items in layout to align things perfectly.
IMPORT/EXPORT LABELS:
ℹ️ I hadn’t noticed an export/import function to backup all my custom labels, but I’ve just discovered it is possible, it’s just not obvious:
In the “My Labels” section of the app, tap on “select” in the top left of the screen and select any labels you want to export. Then click the “share” icon and SAVE TO FILES. If you save to iCloud it will be easier to transfer to another device eg. an iPad or iPhone.
To “import” the labels, navigate to the saved files in the Files app on your iOs device, long hold your finger on the file and again select the “share” icon. Then select the Brother “Pro Label Tool” app from the list of apps. If it doesn’t show in the list, select the “…” (more) option and add it. It will open the file in the Pro Label Tool app whereupon you can save it. It’s a bit cumbersome but it works.
IMPORT/EXPORT LABELS:
ℹ️ I hadn’t noticed an export/import function to backup all my custom labels, but I’ve just discovered it is possible, it’s just not obvious:
In the “My Labels” section of the app, tap on “select” in the top left of the screen and select any labels you want to export. Then click the “share” icon and SAVE TO FILES. If you save to iCloud it will be easier to transfer to another device eg. an iPad or iPhone.
To “import” the labels, navigate to the saved files in the Files app on your iOs device, long hold your finger on the file and again select the “share” icon. Then select the Brother “Pro Label Tool” app from the list of apps. If it doesn’t show in the list, select the “…” (more) option and add it. It will open the file in the Pro Label Tool app whereupon you can save it. It’s a bit cumbersome but it works.
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Losing WIP labels when printer disconnects
I have a specific recurring bug with the app.
Workflow: Create a label -> print. Sometimes the printer disconnects here (fine). Click cancel, the app then hangs on “cancelling”, app has to be restarted. Now my work in progress label is gone.
Expected behavior 1: Once the printer is unresponsive, provide a way to “cancel the cancellation”, in other words get back to my wip label so I can save it and try again
Alternative expected behavior: Auto save WIP labels so that when I reboot the app I can recover my work.
Of course the ideal solution would be robust bluetooth connection, but that’s really hard to solve. One of the two above workflow changes would be straightforward and prevent me from losing labels.
Workflow: Create a label -> print. Sometimes the printer disconnects here (fine). Click cancel, the app then hangs on “cancelling”, app has to be restarted. Now my work in progress label is gone.
Expected behavior 1: Once the printer is unresponsive, provide a way to “cancel the cancellation”, in other words get back to my wip label so I can save it and try again
Alternative expected behavior: Auto save WIP labels so that when I reboot the app I can recover my work.
Of course the ideal solution would be robust bluetooth connection, but that’s really hard to solve. One of the two above workflow changes would be straightforward and prevent me from losing labels.
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Fast so schlecht wie das Gerät selbst
So umständlich etwas zu erstellen und das dann wieder zu bearbeiten u.s.w.
Nutze die App nur, weil das E560BT selber so umständlich und langsam ist.
Da Lob ich mir das ältere Modell ohne Bluetooth und großartigem Display
Nutze die App nur, weil das E560BT selber so umständlich und langsam ist.
Da Lob ich mir das ältere Modell ohne Bluetooth und großartigem Display
Clunky but OK
I love that I can design and organise prints away from the printer. fabulous. but the app is very clunky. editing and formatting not easy at all. with an updated interface, it could be amazing. happy to be a Beta tester if required
Limited labels
After saving some of our labels, the app filled up! It has a maximum number of labels you can save, don’t know why! VERY FRUSTRATING
Response from developer
Thanks for taking the time to review your experience with the Brother Pro Label Tool. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
For an electricians printer
It’s not got any clip art of circuits for consumer units. So spent a considerable time adding some to the app. But then they don’t show on the pc. Also can’t delete any created labels!!! Add icons and fix the issue with saved labels and the 560 printer I have will be the bees knees
