BTC Markets User Reviews

BTC Markets
BTC Markets
BTC Markets Pty Ltd

Top reviews

Easy of wallet/ exchanges

Australian own marketplace with ease of transactions. Fees are reasonable also

Works great.

Used it for years and always fast withdrawals.

BTC Markets

Very impressive, security is tight and the transfer is great.

Solid exchange

I like it

J

Great, simple app. Has come a long way. Best app for $AUD pairings!

Quick & Safe

Nice platform, safe, quick deposit and withdrawals

Been using for years, no issues

Great security and quick transactions, safe to use in Australia

Safe, secure and trustworthy

Been using BTCMarkets for 8 years. Awesome platform, never had a drama.

Very useful

The app makes it a lot easier for me to trade, especially love the many new updates and looking forward to more in future.

Clean, simple & very quick!

Loving this app! It’s simple and fast: perfect for what I need. It’s clearly been built well. It feels really stable. I’ve been using it every day, and no bugs so far, which is incredible for a first release (I couldn’t use some other exchange’s apps because they were so buggy). Looking forward to seeing what new features come next!

UPDATE: I really appreciate the effort to keep improving the app for us customers. I have provided several feature requests: dark mode, advanced market charts, withdrawals, better order filtering etc, and all have gradually been added to the app! I love it when companies really listen to their customers needs. Keep up the great work.
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Too many issues

Login issues are a serious problem. Also, historical graphs are shown incorrectly. The five year graph does not work. Serious implications.

Crypto Wizards

Fastest trading of USDT and spot FX to boot - most people don’t know they get ripped off on FX rates. Plus it off-ramped faster than a simple BTC Swap on Trezor!

iPad

Only two stars due to not being optimised for the iPad. Otherwise it’s fine app.

Forced update screws users

The only difference between today and yesterday, is that you just kicked me off your app because my very reliable phone isn’t new. Now I can’t access my btc.

What a terrible service. Splitting people from their money because you decided on a forced minor change to an already functional app.

Fail in the most obvious ways

One of the key things about wanting an app is to not have to deal with the endless re-logins, MFA, short sessions etc. In that regard the app fail.

Another very basic need for apps that track portfolios is to see easily not just daily changes, but total gain/loss for said asset i.e. paid x, worth y, gain/loss = z. App fail in this regard also.

It also clutter the dashboard with assets that i do not own. If I ever owned an asset will show even as a 0 even if that years ago.
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Very suspicious platform

All was going well until I requested to withdraw my funds. Withdrawal request was followed by holing my assets, then blocking me from accessing my account, support takes days to respond and long list of requirements. Finally they told me my assets will be sold with out my consent. Lost significant market transactions due to withdrawal delay. Still waiting to get my money back. I think they are scam. Wouldn’t recommend them to anyone. Update: I got my assets after 7 days with great deal of frustration.
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Great app easy and fast withdrawal

Always responsive easy deposit and fast withdrawals 👍🏻

Excellent app

Very happy with the app and appreciate all the improvements made. Including withdrawals and trading view charts. I do majority of my trading on here and it’s fully equipped with all I need.
Sleek design. Easy interface. Love companies that build apps that are customer centric. So thanks!

Nice improvements

Very happy with the app and the with now withdrawals in app makes it one place where you can do everything.

Safety in numbers

The period key on your custom numpad started behaving like the delete key. Wilful negligence easily shown if you don't hire properly.