App doesn’t work
How you going to set up a site so we can pay our bills and then when you try to use it it’s under maintenance or not compatible.
Updated App
Encountering same problem. Circular message: incompatible version…Update….I try….same message. Yikes!
Not compatible with my iPhone
The description says that this version will work with my phone, but I keep getting a message saying that I have to download the latest version. I did that and it’s still not working with my iPhone 8+. i’m getting very frustrated with this app because I was told by a technician that it would have the TV guide and it would be accurate and up and running by the end of June.
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BTES app
Downloaded app today it say incompatible update in app an their is no updates available. BTES needs to have better support then this on a app.
App doesn’t work
See review from Dec 2, 2022. It is now May 3, 2023 and I am having the same problem described in that review. As a result, the app is unusable. Wonder whether anybody at BTES is paying attention?
Guess What ? Baileyroxie it still gives the same results.
13 April 2023 john mrcum
Still incompatible??
Last review from Dec 2nd ….
It is now Feb 15th and still incompatible issues??!!
Please explain or fix!
Thank you!!!
It is now Feb 15th and still incompatible issues??!!
Please explain or fix!
Thank you!!!
Incompatible Update???
Great customer service you guys 😡
Not Compatible!!!!!!!!
Fix your app Bristol Tennessee Essential Services!!!!!! If you Valued your customers you would take the app complaints for the last 4 Months seriously!! If every stopped paying their bills we wouldn’t get a pass from you!
Incompatible
App doesn’t work just everyone else has mentioned.
Also incompatible???
Does the same here, won’t let me update.
Definitely a bug with the app
Since the current update the app sends user back to App Store to only repeat the cycle
Incompatible?
I used to really like this app. It was easy and convenient. But, since the update, it keeps giving an error message saying it’s incompatible and that I need to update the app. My phone just ran an update last night, so I know the software is up to date. When I click ‘ok’ to update the app, it just takes me to the app in the App Store and shows that it is up to date already. I’m not sure what the issue is, but I even deleted the app and reinstalled it, and it still didn’t fix it.
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Pathetic
They lost my business! Terrible customer service!
Doesn’t work
App doesn’t work at all! No way to update either. Very frustrating.
Apps no longer working
App doesn’t work at all now. It’s such an inconvenience.
Please fix this
Update does not allow me to log in. The screen says “not compatible click ok to update” but there is no option to update manually.
Ap not working
Enhancements were made to the ap 2 weeks ago now it is not working. When you try to log in it says not compatible, click ok to update. When you click ok it takes you to the ap store but no where to update.
Can't access app
Just updated & it is still saying it isn't the right version & I need to update to the current version.
LOVE!
I love that BTES has given us another payment option! Not only can I pay my bill from my phone, I can also look at previous bills and manage my account! Great app!
