I need help please respond
Response from developer
Hello, we are very sorry you have had a bad experience making a withdrawal. You can withdraw your real cash balance at any time. Sending your withdrawals to you as soon as possible is our top priority. It usually takes up to seven business days before customers receive withdrawals. If you make a withdrawal on an AviaGames app, we may send your withdrawal via the original payment methods that are used to deposit in the app or it may send through Paypal or Venmo. And you'd better register a PayPal account in order for withdrawal to be sent correctly. Our platform is constantly optimizing different withdrawal methods, and the current withdrawal channels used can better protect the safety of players' assets. If you encounter any problems with withdrawals or anything else, please contact Player Support to give us feedback with a detailed description as soon as possible and they will do our best to help you solve it.
Terrible
Response from developer
Hello, we are sorry to hear about the issue you are facing. Please contact our support agent through the email support@aviagames.com.
Love this game except
It’s not my connection because I’m able to play all my other Avia Games plus others. Please fix or I’ll be forced to uninstall. Apple automatically updates my apps!
Response from developer
Hello there, thank you for your very detailed review. We appreciate you taking the time to speak frankly about your feelings. We value every feedback from our players and are always looking to improve ourselves. Your feedback will definitely be shared with the development team.
The best the was the best now
Response from developer
Hi, thank you for your positive feedback. We are dedicated to building a casual gaming platform where players can have fun. Hope you have a great experience in our game.
Withdrawal process super long
Response from developer
Hi, thanks for your feedback. Sending your withdrawals to you as soon as possible is our top priority. Once you requested a withdrawal and passed our review, we will credit the money to you in the most secure, fast, and convenient way, such as Paypal, or Venmo, based on your situation. It usually takes up to seven business days before customers receive withdrawals. Please contact Player Support if you need further assistance! They will help you solve this problem!
Won’t let me log in anymore
Response from developer
Hello, we are sorry to hear about the issue you are facing. Please contact our support agent through the email support@aviagames.com, we are always here to assist with your concerns.
Bubble pop
Response from developer
Hi there, thanks for your lovely feedback. We are glad to hear that you had fun with our games. We are making efforts to develop more and more fun games for our players. Wish you have a great experience in our games. Thank you again and have a nice day.
So far
Response from developer
Dear customer, thank you for your support of our games. We are glad to hear that you had fun with our games. This app is a skill-based platform where you can compete with other players and win real cash by playing games. We look forward to bringing you the best experience possible.
Poor quality
I don't see why there needs to be this off-putting version of a Bubble game when there are at least 2 other versions that are slightly better.
Also; as a side note, please bring back the Word Game. It was nice.
Response from developer
Hello, we are sorry that you have had a negative experience! We appreciate any suggestions you have about our games. Please feel free to contact Player Support.
Love it
Response from developer
Dear customer, thank you for your support of our games. This app is a skill-based platform where you can compete with other players and win real cash by playing games. We are working to develop more fun games for our players. Hope you have a great experience in our games.
U keep deleting my reviews
You guys can’t make a check written out correctly.
Support has been very nice.
Had a check coming to me but y’all wrote my name backwards- last name then first name.
Didn’t know if bank would accept so contact support. Account got credited. Resubmitted for cash out. My name etc is absolutely entered correctly.
You wrote the name on the check backwards again!!
No worries have 2 checks from Bingo Tour- will take them with the incorrectly written check and get my cash.
How hard is it to make the check out properly.
I have screenshots of everything including this latest review.
Response from developer
Hello, we are sorry to hear about the issue you are facing. Please contact Player Support within the app and provide a detailed description, then we will investigate and reply to you soon.
Bubble Flow
Response from developer
Dear customer, thank you for your positive feedback. We are glad to hear that you had fun with our games. We are working to develop more fun games for our players. Wish you have a great experience in our games.
System has too many glitches to buy in
Response from developer
Dear customer, we are sorry that you have encountered glitches during a game. For this kind of situation, please contact Player Support and provide a detailed description of the glitch, then we will investigate and reply to you soon. After looking into the backend logs, if there was a glitch or technical issue in your match, we will surely refund your entry fee. Thanks for spending your time and sharing your review!
Exciting!
Response from developer
Dear customer, thank you for your support of our games. This app is a skill-based platform where you can compete with other players and win real cash by playing games. We are working to develop more fun games for our players. Hope you have a great experience in our games.
stephk game
Response from developer
Dear customer, thank you for your positive feedback. We are dedicated to building a casual gaming platform where players can have fun. Hope you have a great experience in our game.
Bubbly Fun
Can’t pay to play but still enjoy popping bubbles.
Response from developer
Dear customer, thank you very much for your comment. We appreciate you taking the time to share your experience. This game is a skill-based platform where you can compete with other players and win real cash by playing games. We look forward to bringing you the best experience possible.
Won’t let me withdraw
I give 2 stars
Response from developer
Hi there, we are sorry to hear that you are struggling to win. This app involves skill-based cash games that give you the opportunity to win real cash by proving your skill in your matches. The outcome of each match is determined by your performance, not by us. We have several tools available to help you improve, such as Ticket games for practice, our FAQ, our Player Support Team. We recommend that you utilize these tools to help you improve your skills.
Rip off
Response from developer
Dear customer, thanks for your feedback. We are sorry for the confusion regarding Deposit and Withdrawal. Before making a deposit, the app always prompts players for confirmation. Money can only be taken from your bank card after you confirm the transaction. Please note that the Deposit tab is to make deposits into your game account, not your bank account. If you want to deposit into your bank account, you can submit a withdrawal application by tapping Account> Withdrawal. Please contact Player Support if you need further assistance. We are always happy to help!
